Deepa Singaram

Client : SIGNIFY (Netherlands).

• Responsible for all BCS/EFR and C-BCS support activities/issues and managing BCS/EFR team
• Validation creation and modification for monthly MEC/QEC/YEC/ROFO/AOP.
• Coordinating with various teams during MEC/QEC/YEC to resolve issues.
• Loading of Master Data into BCS and synchronizing with Helios/BW system.
• Monitoring BCS background jobs for MEC.
• Worked on service requests and adoptive changes.
• Creating real time sources with transformations
• Having knowledge on implementing CDM, LCM and PDM
• Administrating Power Designer
• Knowledge on building conceptual and logical data models

Client : SUNCOR(Canada).

· Raising OSS (online SAP service) messages to SAP for any business in system.

· Worked on adding a new field to the reports.

· Designed and developed queries to generate reports in BEx Analyzer.

· Data Source Enhancement according to customer requirement.

· Provided a support to user on application related issues.

· Enhancing the existing Bex reports as per new requirements.

· Worked on data reload and performed selective deletion, request wise deletion of data targets on the requirement.

· Worked on front-end Business Warehouse Components like BEx Analyzer, Query Designer.

· Worked on incidents with high, medium and low priorities.

· Resolved Customer reported tickets through emails, phone and screen share sessions.

· Involved in solving the tickets regarding extractions, Performance Issues and load failures.

· Conducted additional knowledge Transfer sessions to the team

Client : UK Power Networks.

· Monitoring the daily data loads from SAP R/3 to BW and recovering the process.

· Extensive usage of administration workbench (RSA1).

· Performed data extraction, transformation and loading from SAP and non-SAP source systems into the SAP BW.

· Performed selective deletion based on the requirement.

· Worked on change requests, Enhancements.

· Handled tickets like high, medium, low. And resolved user raised incidents like mismatch of data.

· Maintaining Work History for all the tickets until it is closed down

· Created and scheduled the Error DTP to handle the error records in the Error Stack.

· Scheduled Info packages to load Master data and Transactional data from Flat file source systems into PSA level in BW system.

· Involved in data validation regarding data inconsistencies in reports.

· Data extraction from R/3 to BW by using LO Cockpit (LBWE) initialized the setup tables. Scheduled and Implemented delta mechanism.

· Maintain financial reports in BPC using the EPM Excel Add-in.

· Having knowledge in HANA modelling and good understanding of SAP HANA architecture. Attribute views, Analytic views, and Calculation views. And BW objects such as ADSOs, Composite Providers.