DEEPAAK SATHE

• Enhanced customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
• Maintained workshop activities in line with budget requirements.
• Purchased and oversaw inventory of supplies, tools and equipment.
• Managed and led a team of technicians for optimal productivity and job satisfaction.
• Optimized inventory management systems, ensuring accurate tracking of supplies and minimizing waste.
• Developed hands-on training programs for new employees, increasing their onboarding effectiveness.
• Maintained high safety standards, resulting in reduced workplace accidents and increased employee wellbeing.
• Scheduled maintenance and repair projects to maintain optimal performance of all equipment and systems.
• Implemented cost-saving initiatives, reducing overall expenses without compromising product quality.
• Provided leadership, guidance and support to staff members.
• Developed and implemented training programs for staff.
• Collaborated with community members to develop and implement service initiatives.

.Oversee operation in a work shop to ensure compliance with quality standards.

. Oversee the inspection of vehical to identify faultycomponents and facilitate process for repair.

.Supervise the activities of service technicians to ensure efficient job performance and timely repair.

. Conduct price negotiations with clients to reach a favorable bargain for both managment and client.

. Oversee the hiring and training of an effective automotive service team.

. Maintain accurate records of all accounts and relevant financial information.

.Monitor inventory to regulate and ensure availability of required vehical parts.

. Ensure workshop service staff comply with enviromental laws and regulations.

.Listen to client complaint and assist in addressing their issue and resolving challanges.

.Follow up customer to obtain feedback and ensure they are satisfied with received service.

.Handling warranty of vehicles and correspondence regarding it.

.Escalate about new problem of new vehical with Bajaj.

· Interact with customers

· Understand their problems & give them solution.

· Ensure satisfaction of customer at the time of delivery of vehicle

· Achieve monthly targets

· Allot a vehicle to mechanic and giving them estimate time

· Any extra work inform to customer and take approval.

· Final inspect vehicle

Achieve VALUE ADDED SERVICE target· Interact with customers

· Understand their problems & give them solution.

· Ensure satisfaction of customer at the time of delivery of vehicle

· Achieve monthly targets

· Allot a vehicle to mechanic and giving them estimate time

· Any extra work inform to customer and take approval.

· Final inspect vehicle

Achieve VALUE ADDED SERVICE target· Interact with customers

· Understand their problems & give them solution.

· Ensure satisfaction of customer at the time of delivery of vehicle

· Achieve monthly targets

· Allot a vehicle to mechanic and giving them estimate time

· Any extra work inform to customer and take approval.

· Final inspect vehicle

Achieve VALUE ADDED SERVICE target· Interact with customers

· Understand their problems & give them solution.

· Ensure satisfaction of customer at the time of delivery of vehicle

· Achieve monthly targets

· Allot a vehicle to mechanic and giving them estimate time

· Any extra work inform to customer and take approval.

· Final inspect vehicle

Achieve VALUE ADDED SERVICE target· Interact with customers

· Understand their problems & give them solution.

· Ensure satisfaction of customer at the time of delivery of vehicle

· Achieve monthly targets

· Allot a vehicle to mechanic and giving them estimate time

· Any extra work inform to customer and take approval.

· Final inspect vehicle

Achieve VALUE ADDED SERVICE target· Interact with customers

· Understand their problems & give them solution.

· Ensure satisfaction of customer at the time of delivery of vehicle

· Achieve monthly targets

· Allot a vehicle to mechanic and giving them estimate time

· Any extra work inform to customer and take approval.

· Final inspect vehicle

Achieve VALUE ADDED SERVICE target· Interact with customers

· Understand their problems & give them solution.

· Ensure satisfaction of customer at the time of delivery of vehicle

· Achieve monthly targets

· Allot a vehicle to mechanic and giving them estimate time

· Any extra work inform to customer and take approval.

· Final inspect vehicle

Achieve VALUE ADDED SERVICE target· Interact with customers

· Understand their problems & give them solution.

· Ensure satisfaction of customer at the time of delivery of vehicle

· Achieve monthly targets

· Allot a vehicle to mechanic and giving them estimate time

· Any extra work inform to customer and take approval.

· Final inspect vehicle

Achieve VALUE ADDED SERVICE target· Interact with customers

· Understand their problems & give them solution.

· Ensure satisfaction of customer at the time of delivery of vehicle

· Achieve monthly targets

· Allot a vehicle to mechanic and giving them estimate time

· Any extra work inform to customer and take approval.

· Final inspect vehicle

Achieve VALUE ADDED SERVICE target· Interact with customers

· Understand their problems & give them solution.

· Ensure satisfaction of customer at the time of delivery of vehicle

· Achieve monthly targets

· Allot a vehicle to mechanic and giving them estimate time

· Any extra work inform to customer and take approval.

· Final inspect vehicle

Achieve VALUE ADDED SERVICE target· Interact with customers

· Understand their problems & give them solution.

· Ensure satisfaction of customer at the time of delivery of vehicle

· Achieve monthly targets

· Allot a vehicle to mechanic and giving them estimate time

· Any extra work inform to customer and take approval.

· Final inspect vehicle

Achieve VALUE ADDED SERVICE target· Interact with customers

· Understand their problems & give them solution.

· Ensure satisfaction of customer at the time of delivery of vehicle

· Achieve monthly targets

· Allot a vehicle to mechanic and giving them estimate time

· Any extra work inform to customer and take ap

• Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
• Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
• Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
• Maintained high customer satisfaction standards to meet or exceed targets.
• Provided exceptional customer service, resolving complaints diplomatically and efficiently.
• Participated in continuous professional development activities to stay current with industry trends and enhance expertise.
• Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
• Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
• Promoted additional services based on individual customer needs, increasing overall revenue without compromising integrity or trustworthiness.
• Reduced wait times with efficient coordination of service tasks among technicians.
• Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
• Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
• Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
• Streamlined appointment scheduling for improved efficiency and increased daily appointments.
• Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
• Enhanced customer satisfaction by providing timely and accurate service recommendations.
• Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Maintained up-to-date knowledge of product and service changes.
• Met customer call guidelines for service levels, handle time and productivity.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Investigated and resolved customer inquiries and complaints quickly.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Educated customers about billing, payment processing and support policies and procedures.
• Trained new personnel regarding company operations, policies and services.