Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Relocation
References
Area Of Expertise
Personal Information
Timeline
Manager
Deepak Agarwal

Deepak Agarwal

Pune

Summary

A result oriented, proactive, team-driven Veteran from Indian Navy and 13+ years of progressive multi-tasking corporate experience especially in Physical Security, Fire & Safety including General administration, looking forward to leverage knowledge and experience into a role as Head of the Department.

With an Armed Forces background, possess demonstrated ability. Skilled in handling large Workforce, pressure, and initiating new Security & Safety measures for the benefit of people & the organization. Strong ability to master a situation quickly; highly knowledgeable in a wide variety of professional disciplines and an expert at organizing & directing turnaround situations. Extensive exposure in personnel management, policy implementation and facility management across assignments. Adept in managing end-to-end Administration including Security & Safety functions. Demonstrated communication and leadership skills with effective problem-solving ability. Good Knowledge on ISO 22301, ISO 45001, ISO 27001, ISO 14001, ISPS, CTPAT, SA 8000 & TL 9000.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Manager – Physical Security Services

Tata Communications Ltd
05.2020 - Current
  • Responsible for Corporate Security risk Management, overseeing building and equipment security, policy creation, enforcement, and continuous improvement
  • Physical Security Solutions, Risk Assessment, Site Survey to understand present & future challenges and installation of integrated security systems including CCTV, ACS, FCS, FHS, perimeter security, intruder detection, alarms etc
  • Blend with new technology and based on the ground realities
  • Extend single window assistance to the Top Management to meet their end-to-end Security & Safety related requirements
  • Is responsible for managing large, outsourced workforce & controlling the security of multi-locational sites of RoW (Rest of West) Region (03 States / 14 Locations) for meeting standards of TATA Code of conduct, statutory & legal compliance, safety standards and general discipline, etc
  • Managing overall Physical security of data centres from any unauthorized access, fire and sabotage
  • Managing the entire operation of the “Global Response Centre” for forecasting any business disruptions due to manmade/ natural emergencies
  • Entrusted to providing timely and accurate security advice, credible intelligence, information, analysis, cost-effective security plans and risk management within the timeline
  • To extend reliable & long-term solutions services to support business continuity, processes, and procedures to contribute to the business growth and profit for the organisation
  • Support & lead the security audits, investigation, and security pre-alerts
  • Carry out regular security performance reviews of the team (including off-role and contractual key staff)
  • Lead the security investigations in relation to thefts, pilferages, unauthorised access, movement, violations of code of conduct, violation of policies, etc, to reduce losses and damages to company property, reputation, and overall goodwill
  • Liaison with External Industry Resources and Government Agencies like Police, Dist
  • Administration, Revenue, Traffic Authorities, Security Agencies, Vendors etc
  • Preparation of Annual budget for CAPEX & OPEX expenditure and tracking of same
  • Preparation of budget action plan with targets specifying tasks, timelines, budget allocations and cost-saving methodology
  • Keeping Eyes on the Union Activities and appraise the Management for timely corrective action
  • Regular interaction with influential union leaders, and local leaders for trust building and ZERO production loss
  • Is responsible for Disaster Management, Conduct of Mock drills, Trainings for the Employee & Security workforce and taking corrective actions on the observations
  • Procurement/ Supply Chain Management: Identifying the capable vendors and suppliers, defining SLAs, Purchase Process including initial negotiations, quality checks & monitoring the SLA adherence, maintaining MSL and coordinate with Finance for the payment of vendors
  • Formulation of service level agreements (SLA) for manpower and maintenance contract of AMC and R&M Planning and deployment of optimal manpower for various site operation, implementation, and monitoring of site utilities, PPM through 3rd party vendor Vehicle, Guest House & Township Management of Delhi Area.

Assistant General Manager – Admin

KR Pulp & Papers Limited
03.2019 - 05.2020

Vender Management: Actively involved in the selection of local vendors for housekeeping, security, GH, Horticulture and cafeteria management and relationship management with them. Also, to track their performance as per need /SOP.

Petty cash management. Office supplies, stationery, business cards, and Postal/ Courier Service Management.

Estate Management: Was responsible for managing & maintaining company property, guest house, apart from the allocation of flats, maintenance of the flats, electricity, availability of water, security etc besides maintaining cleanliness & hygiene within the approved budget. Timely and cost effective maintenance of office infrastructure and utilization of resources.

Housekeeping & Paste Control: Ensured regular housekeeping of very sensitive areas, machinery areas, office space, common areas & cleaning of reusable PPEs as per SOPs.

Industrial Relation Functions: Dealt and Coordinated with local administration ie Noida Authoroty, Police, Labour Dept and contracting agencies of the Company like Colliers, SEW, Civil Contractors etc for project related works.

Sr. Manager, Security & PR

World’s Window Infrastructure & Logistics Pvt Limited
12.2013 - 02.2019

Security. Was Responsible for Providing round the clock Physical Security, Fire Services Management & Asset Protection including Business Continuity Management and to ensure an incident free and amicable work environment to maximum possible extent to ICD Loni (Ghz). Also, responsible for planning, developing and implementing security plans, security programs such as Loss prevention, Emergency Response and Crisis Management, Information Protection, Incident Management and/or Investigation.

• Led a team of 15 officers/supervisors and 75 security personnel of security agencies (outsourced).

• Overseen security deployment, Asset Protection, training, liaison with various authorities, intelligence & vigilance, SOPs, Risk identification & assessment.

• Preparation, streamlining and coordination of all Processes, Standards, Procedures & Systems in the department. Analysis and monitoring of all existing Processes and undertake corrective measure.

• Was responsible for incident reporting, loss prevention investigations and compliance report on the accidents, thefts, fraud, fire, misconduct etc and preventive action thereafter.

• Monitoring & upkeep of documentation, compliances and ISO Certification with respect to Security Dept.

• Review of existing security programs and initiated the development of new programs, as per organisation need. Tracking of the gaps in Security and mitigation including workplace violation.

• Monitor union activities and apprise management accordingly.

· Suggest Top Management regarding new security setup, technology up gradation, procurement of security gadgets etc.


Access Control. Was responsible for Visitor Management, VIP Movement & protocol, Gate management including the smooth transition of in/out & returnable material.


Public Relation. Keept abreast with the latest developments in security and safety requirements and maintain close liaison with the police, fire brigade, CWC, Railways on security and safety issues Ability to provide immediate supervision to employees, assigning tasks, scheduling shifts, and checking work at frequent intervals.


Training. Was responsible for conducting Security & Fire Fighting Training to to check emergency response. Conducting Evacuation Drills as per the Planner and submitting reports with Management.


Compliances. Conducting Surveillance audits for the security, safety & other requisite statutory compliances. Also, undertaking audits to identify potential security risks/vulnerabilities and ensuring security weaknesses are rectified.


CCTV. Was responsible for functioning of CCTV setup at Terminal, offices and other requisite places in the desired manner including its 24x07 monitoring, taking up corrective & preventive measures as per the observations. Also, responsible for setting up new cameras at par with new technology and based on the security inputs.


Budget. Was responsible for preparation of Annual Budget & entire procurement of machinery, spares, furniture, gadgets etc required for the security & fire Dept and also tracking the monthly expenditures of security. Scrutiny of daily attendance, billing/ payments after due verification of invoices.

Manager Administration

Shree Maheshwar Hydel Power Corporation
06.2010 - 07.2013

Security & Functions: Led the team of 15 officers/supervisors and 100 security personnel of security agencies (outsourced). Overseen security deployment, Asset Protection, Personnel & Administration, breaches of system and protocol. Developed intelligence & vigilance network for realistic inputs so as maintain the highest level of vigilance.

Motor Transport: Controlled Motor Transport Fleet including all legal formalities & providing cost effective and efficient transport solutions.

Travel Management: Ensured booking of tickets/taxi/hotels for official/personal trips of staff and clearing the bills as per SOP.

Vender Management: Actively involved in the selection of local vendors for housekeeping, security, GH, Horticulture and cafeteria management and relationship management with them. Also, to track their performance as per need /SOP.

Petty cash management. Office supplies, stationery, business cards, and Postal/ Courier Service Management.

Estate Management: Was responsible for managing & maintaining company property, guest house, apart from the allocation of flats, maintenance of the flats, electricity, availability of water, security etc besides maintaining cleanliness & hygiene within the approved budget. Timely and cost effective maintenance of office infrastructure and utilization of resources.

Housekeeping & Paste Control: Ensured regular housekeeping of very sensitive areas, machinery areas, office space, common areas & cleaning of reusable PPEs as per SOPs.

Industrial Relation Functions: Dealt and Coordinated with local administration and contracting agencies of the Company like BHEL, SEW, BEKEM etc for project related works.

Safety Functions: Organized training programs to generate safety awareness. Conducted mock drills on natural & man-made disasters. Advising management in documentation & on ground preparation to handle flood, cyclone & fire.

Officer on Special Duty – Security & Fire

Reliance Energy Limited (02x250 MW)
05.2008 - 06.2010

- Ensured safe and sound working /living environment for employees and their families with 0% security incidents.

- Dy. PFSO of (REL Port) Dahanu Thermal Power Station. All legal formalities as per ISPS code.

- Coordinated an ongoing review of existing security programs and initiate the development of new programs, as needed. Training faculty for Security & Fire personnel.

- Successfully conducted various internal audits for ISO 9000:2001, OHSS & ISO 27001 for preparing dept for all external audits ie IMS, ISPS, IB and NSC.

- Guided the admin & security departments on any improvements and corrective actions that can be carried out for effective implementation of the Safety, Health & Environment Management system.

- The investigation, Analysis of Near Misses, accidents in the factory and take corrective action for the Admin & Security dept.

- Prepared and implemented Security & Fire policies as desired by top management.

- Ensured Operation & Maintenance of Hi-tech/Biometric Access Control Systems.

- Established cordial relations with vendors, suppliers & civil authorities (Port control, MMD, police, IB etc).

- Effectively controlled of company vehicles including all legal formalities.

- Ensured ingress and egress of approx 1,000 people everyday and smooth flow traffic of approx 250 vehicles. Ensured enough/ proper parking spaces is for personal/company vehicles.

- Assisted Management in organizing employee events including execution of fire and emergency preparedness plan.

Petty Officer in Gunnery/ Executive Branch

Armed Forces (Indian Navy)
01.1993 - 03.2008

- Liaison with Naval agencies, civil administration and Law Enforcing Agencies like Police, Air Port/Railway/Port Authorities.

- Security and Fire management at the ship building dock (MDL) of Indian Naval Ship “Delhi”. Largest indigenous warship ever built by India.

- Prevention/ detection of security lapses, investigation, submission of reports to respective Naval authorities.

- Maintenance of Discipline and code of conduct - service/defence civilians.

- Boat patrolling in-charge at Naval Detachment Rameshwaram, LTTE affected area.

- Training Faculty (Discipline, weapons, drills & water borne activities) at Naval War Ships and Naval NCC Unit Bhopal for officers, sailors and NCC Cadets.

Education

One Year Diploma in PM and IR -

AIIMS

Diploma in Training Techniques -

NIETT

Certificate Course in HR Management & Analytics -

Amity Future Academy

MSW -

Mahatma Gandhi Rural Gromodaya University
01.2014

Equivalent to Graduate degree -

Ministry of Defence
01.2008

BA (History) -

Madurai Kamraj University
01.2006

Skills

  • Excellent with MS Office (Word, Excel, Word, PowerPoint & POWER BI) with Internet Applications

Certification

  • Certified Lead Implementor Professional on ISO/22301:2019 for (Business Continuity Management System) from Exemplar Global in 2023
  • Certified Lead Implementor Professional on ISO/IEC 27001:2013 for (Information Security Management System) from BSI (British Standards Institution) in 2022
  • Certified Lead Auditor for Occupational Health & Safety Management (ISO 45001:2018) from IRCA in 2021.
  • Certified Lead Auditor for Quality Management System from BVQI in 2009
  • Certificate course on International Leadership & Organisational Behaviour from the University of Bocconi.
  • Certificate Course on First–Aid 103-1.
  • Certificate in Disaster Preparedness from the University of Pittursburg through Coursera.
  • Certificate in “Introduction to International Labour System” from International Labour Organisation.
  • Certificate in “B-Safe” from the United Nations Development of Safety and Security.
  • Certificate Course in START (Understanding Terrorism and Terrorist Threat) from the University of Maryland through Coursera.
  • Certificate Courses in Covid Marshall & Life After COVID-19.
  • Certificate Course in Medical Emergencies: CPR, Toxicology, and Wilderness from the University of Colaroda through Coursera

Accomplishments

  • Received more than 20 awards from Health & Safety Dept and CEO/ MD (Tata Communications Ltd) for outstanding performance/ exceptional contribution.
  • Has prepared and implemented PAN India Training Calendar for more than 1000 Guarding forces and 75 FTE. Successfully tracking their regular performance and training effectiveness.
  • Accomplished 100% compliance of Purchase & Admin SOPs and saved approx 15% to the allotted budget at WWG.
  • Effectively handed the entire gamut of Purchase & Logistics Management of the new projects & existing establishments of Logistics Group (WWG).
  • Received the “03 - Appreciation Letters” from the Director & Group Mentor of “Worlds Window Group” for the OUT Standing performance and also reduced the recurring expenses on Security and Other admin activities by at least Rs. 06 Lac per month being cost-effective and innovative.
  • Devised & implemented Admin-related SOPs for the 400 MW Hydel Project Sites wrt to Township Management, Guest House Management, Bachelor Accommodation, Transport, Event Management etc.
  • Received the “Appreciation Letter” from Group Head for the year 2009-10 at REL.
  • Successfully planned and executed 04 in nos Quality Improvement Plans at Dahanu Thermal Power Station thus saving almost Rs 14 Lakhs of the company in 2008 - 09.
  • Essayed a stellar role as Team In-charge / Compartment Taking Over In-charge in taking over Indian Naval Warship INS Delhi (largest Missile Destroyer ingenuously built) form MDL, Mumbai.
  • Organised cross country, tree plantation, blood donation camps, clean Bhopal drives and adult education camps in the capacity as Chief Instructor of Naval NCC, Bhopal. Bhopal NCC Unit was adjudged Best NCC Unit of India (Prime Minister Trophy) in 2006 -07 during my tenure.
  • Received Best NCC Instructor Award (Director General NCC Trophy) (Best PI Staff) of MP & CG NCC Directorate in 2006-07.

Languages

English
Hindi

Relocation

Willing to relocate to anywhere in India

References

Available on request

Area Of Expertise

  • Strategic Planning
  • Training and Development
  • Vendor Management
  • Budgeting & MIS
  • Crisis Management
  • Leadership & Team Building
  • Electronic Security System
  • Analytical & systematic Approach
  • Fire & Safety Management

Personal Information

  • Date of Birth: 01/19/1975
  • Nationality: Indian

Timeline

Manager – Physical Security Services

Tata Communications Ltd
05.2020 - Current

Assistant General Manager – Admin

KR Pulp & Papers Limited
03.2019 - 05.2020

Sr. Manager, Security & PR

World’s Window Infrastructure & Logistics Pvt Limited
12.2013 - 02.2019

Manager Administration

Shree Maheshwar Hydel Power Corporation
06.2010 - 07.2013

Officer on Special Duty – Security & Fire

Reliance Energy Limited (02x250 MW)
05.2008 - 06.2010

Petty Officer in Gunnery/ Executive Branch

Armed Forces (Indian Navy)
01.1993 - 03.2008

One Year Diploma in PM and IR -

AIIMS

Diploma in Training Techniques -

NIETT

Certificate Course in HR Management & Analytics -

Amity Future Academy

MSW -

Mahatma Gandhi Rural Gromodaya University

Equivalent to Graduate degree -

Ministry of Defence

BA (History) -

Madurai Kamraj University
Deepak Agarwal