Yoga
Deepak Bhagwani
Business Analyst/ Data Analyst
Gurgaon
Summary
Since childhood, I always liked to solve problems, currently holding extensive experience of 3.8 years of handling a Cafe. Entering a different phase of my life, ready to accept more challenging tasks and problems. After realizing that I am good at communication and have a problem-solving mindset I selected 'Business Analysis' as my career and looking for a good opportunity in the same.
Overview
4
4
years of professional experience
18
18
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Key Account Manager
ConsultBae
Gurgaon
08.2022 - 11.2022
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Micro Business (Self Employed)
Alpha Vibes Cafe
Satna
10.2018 - 07.2022
- Extensive experience of 4 years of handling a team, day-to- day operations and solely managing my own café towards profitability through strategic management and leadership
- Increase the Efficiency by 50% by dividing work into 3 categories and by adopting the latest technologies
- We focused on quality packaging because of this we Won Prize from Zomato " Best Café In City " while competing with 100+ café
- RETAINING THE CUSTOMER- We took their feedback and did whatever was necessary, issuing them loyalty cards through which we increased our sales by 20% approx
- WE KILLED IN MARKETING- From day 1 we were full on at every social media, especially Instagram, we currently have 2500+ followers.
Education
Bachelor of Commerce - BCom (Hons) -
University of Delhi
New Delhi 07.2015 - 05.2018
12th Class -
Chirst Jyoti School
Satna 05.2000 - 04.2015
Skills
R (Programming Language)
Certification
IIT Roorkee - Business Analytics for Strategic Decision Making
Accomplishments
- Organized and executed an event - Rang-de-indore (Holi party)
- Volunteer in Rally for Rivers (Isha foundation Initiative)
- Organized event Satna Food Carnival
- Organized one day Yoga Workshop
Interests
Travelling
Food
Flute
Timeline
IIT Roorkee - Business Analytics for Strategic Decision Making
12-2022
Analyzing and Visualizing Data with Microsoft Power BI
12-2022
SQL MySQL Training
12-2022
Business Analytics with Excel
12-2022
Key Account Manager
ConsultBae
08.2022 - 11.2022
Micro Business (Self Employed)
Alpha Vibes Cafe
10.2018 - 07.2022
Bachelor of Commerce - BCom (Hons) -
University of Delhi
07.2015 - 05.2018
12th Class -
Chirst Jyoti School
05.2000 - 04.2015
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