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Dynamic customer service professional with over 12 years of experience in fast-paced environments. Proven track record of enhancing customer satisfaction and driving company success through effective communication and problem-solving skills. Strong aptitude for quickly mastering new systems, programs, and methodologies, ensuring seamless adaptation to evolving business needs. Committed to delivering exceptional results and positively impacting the organization\'s bottom line.
Offers strong computer skills in Word, Excel and web-based applications and delivers exceptional communication with keen attention to detail. Multitasks and thinks critically and analytically to problem solve and produce satisfied customers.

Highly motivated Customer support Representative with extensive customer service and tech experience. Inbound calls professional with track record of driving increased survey scores improving the customer experience and elevating company profile with exceptional customer service. I have also done some outbound sales. Service-oriented Customer Support Representative with 15+ years of experience in contact center operations talking to customers over phone, e-mail, online chat or social media to resolve broad range of concerns. Offers strong computer skills in Word, Excel and web-based applications and delivers exceptional communication with keen attention to detail. Multitasks and thinks critically and analytically to problem solve and produce satisfied customers.

Proven Customer Support Representative at HOP Energy, adept in complaint handling, enhanced customer loyalty through exceptional service and problem resolution. Skilled in teamwork and active listening, consistently exceeded performance metrics, significantly reducing customer churn. Leveraged comprehensive product knowledge to become a pivotal resource, demonstrating a commitment to excellence and collaboration.

Service-oriented Customer Support Representative with 10+ years of experience in contact center operations talking to customers over phone, e-mail, online chat or social media to resolve broad range of concerns. Offers strong computer skills in web-based applications Zendesk, Salesforce, CRM tools and delivers exceptional communication with keen attention to detail. Multitasks and thinks critically and analytically to problem solve and produce satisfied customers.

Accomplished customer support leader with 10+ years of experience in client relationship management and workflow optimization across logistics, education, and banking sectors. Known for achieving a 30% increase in customer satisfaction and a 25% reduction in response times through strategic issue resolution and process improvements. Skilled in fostering service excellence, exceeding performance targets, and building long-term customer loyalty.

Deepak Bhakuni

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Customer Support Representative

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High-School - Science And Maths

Intermediate - Science And Maths

Bachelors In Computer Applications - Software Development

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Customer Support Representative

Bachelors In Computer Applications - Software Development

Intermediate - Science And Maths

High-School - Science And Maths

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