Summary
Overview
Work History
Education
Skills
Disclaimer
Timeline
Generic

Deepak Bhandari

SME Operation
Gurugram

Summary

To make a career in this organization using my creative potential, skill & knowledge in order to achieve excellence in the field. While making my best contribution to the organization on that uses my skills.

Overview

12
12
years of professional experience

Work History

SME Operation

Concentrix
12.2019 - Current
  • Gained experience in leading a pilot project.
  • Utilized tools to manage customer data efficiently.
  • Managed diverse MIS reporting tasks, including team dashboards.
  • Resolved customer issues efficiently, maintaining TAT compliance.
  • Handled incoming communications through general email account.
  • Conducted training sessions for new team members.
  • LEVEL: 10

Senior Operation Executive

Mohjay Infotech Pvt. Ltd.
12.2017 - 12.2018
  • Ensured prompt completion of data entry assignments, leading to additional weekly projects.
  • Implemented strategic initiatives that resulted in significant improvements in operational performance.

Senior Operation Executive

Dab Hand Solutions Pvt. Ltd.
08.2015 - 11.2017
  • Employed CRM-based solutions to drive social campaign success, regularly reaching donation objectives.
  • Used data-driven decision-making techniques to identify areas of improvement within operations processes.

Operation Executive

Ileads
02.2014 - 02.2015
  • Facilitated lead conversion for B2B clients via India Mart.
  • Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
  • Efficiently and effectively identified and solved all problems that impacted direction of business.

Education

Bachelor Of Commerce - Commerce

HEMVATI NANDA BAHUGUNA GARHWAL UNIVERSITY
Dehradun
01.2016

Senior Secondary School Examination - Commerce

National Institute of Open Schooling
Dehradun
01.2013

Skills

Basic Computer Hardware and Software, Internet Applications, MS Office, HTML

Disclaimer

I hereby declare that all the data and information provided above are true and correct to the best of my knowledge.

Timeline

SME Operation

Concentrix
12.2019 - Current

Senior Operation Executive

Mohjay Infotech Pvt. Ltd.
12.2017 - 12.2018

Senior Operation Executive

Dab Hand Solutions Pvt. Ltd.
08.2015 - 11.2017

Operation Executive

Ileads
02.2014 - 02.2015

Bachelor Of Commerce - Commerce

HEMVATI NANDA BAHUGUNA GARHWAL UNIVERSITY

Senior Secondary School Examination - Commerce

National Institute of Open Schooling

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