DEEPAK BHUTANI

Conducted regular account reviews to assess performance, identify improvement areas, and strategize growth opportunities.

• Strengthened client relationships through effective communication and problem-solving.

• Implemented strategic sales plans to drive consistent revenue growth across key accounts.

• Delivered exceptional customer service by resolving client concerns efficiently.

• Coordinated with internal teams to ensure timely delivery, meeting client expectations.

• Built strong rapport with clients by consistently exceeding expectations in quality and service delivery.

• Identified customer needs, tailored solutions, and closed deals to expand sales opportunities.

•Secured meetings with corporate clients through proactive outreach.

•Streamlined internal processes related to lead generation and prospecting, reducing time spent on administrative tasks.

• Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.

• Increased sales revenue by strategically identifying and pursuing new business opportunities.

• Established a robust pipeline of prospects through targeted networking events and strategic outreach efforts.

• Generated new business through marketing initiatives and strategic plans.

• Attracted new business, investment, and expansion opportunities.

• Closed long-term agreements through skilled negotiation.

• Developed and executed strategies to increase sales and improve market positioning.

• Represented the company at conferences and trade meetings, building industry networks.

• Trained and mentored employees to maximize team performance and efficiency.

• Developed and implemented plans to achieve sales targets.

• Established and managed relationships with customers requiring freight transportation services.

• Took ownership of customer issues, ensuring resolution through effective follow-up.

• Performed cold-calling to build and expand the business portfolio.

• Optimized and coordinated the full order cycle to meet cost, productivity, accuracy, and timeliness targets.

• Increased sales value by upselling and cross-selling new products and services to existing customers.

• Phone calling making multiple outbound calls to potential clients closing sales and working with the client through the closing process
• Maintaining a pipeline of all sales administration using CRM software
• Demonstrate ownership to resolve challenging customer issues, escalating whenever required
• Generate new leads through outbound calls
• Build strong relationships with prospects through regular and systematic follow-up and contact programs
• Answered customers' questions regarding products, prices and availability.

• Regularly review and monitor progress of work
• Discuss and agree on the time table of major activities with the team
• Create an inspiring team environment with an open communication culture
• Delegate tasks and set deadlines
• Listen to team members' feedback and resolve any issues or conflicts
• Recognize high performance and reward accompaniments.
• Served as customer service team lead, enforcing company policies, answering co-workers' questions and training new staff.
• Resolved complex customer enquiries, disputes and complaints.
• Delivered quality service with friendly and professional demeanor.