DEEPAK CHAUHAN
Delhi
Summary
Dynamic and results-oriented sales professional with 8 years of experience driving revenue growth and expanding markets within start-up environments. Demonstrated success in building and leading high-performing sales teams, executing strategic business development plans, and consistently surpassing sales targets. Skilled in lead generation, CRM, vendor management, and portfolio management, with a strong emphasis on scaling operations and maximizing profitability. Exceptional at cultivating strong client relationships and identifying innovative sales strategies to penetrate competitive markets.
Overview
9
9
years of professional experience
Work History
SALES LEAD NORTH
COVIE VENTURES PVT. LTD.
07.2022 - Current
- Spear headed the expansion of the North region, scaling operations from 42 beds to 1,000 beds within 24 months
- Managed P&L for the North region, achieving consistent revenue growth
- Initiated, an asset monetization program, generating an additional ₹1 lakh in monthly revenue
- Developed customer-centric programs, resulting in a significant NPS increase
- Successfully introduced the premium COVIE LIV brand to attract high-end corporate clients, securing partnerships with Master's Union, Mesa, ISH, and IISH
- Developed and executed comprehensive sales and marketing strategies, driving business growth and increasing market share in the B2B sector
- Reviewed customer data to determine potential new markets and target customers
- Monitored competitor activities to stay ahead of the competition in terms of pricing, products and services
- Launched targeted events and customer engagement programs, improving the NPS from 70% to 87%
SR. MANAGER
HOPESTONE EVENTS PVT. LTD.
01.2021 - 07.2022
- Assigned appropriate targets to team members for optimized results
- Monitored team performance, providing motivation to achieve targets
- Foster robust partnerships with various hoteliers and vendors
- Assessed client requirements and matched them with appropriate venues
- Sourced new vendors through extensive market research
- Collaborated with clients and vendors to ensure seamless event execution
- Managed vendor relations throughout event lifecycle
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity
- Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance
STOCK MANAGER
OYO HOTELS AND HOMES PVT. LTD.
06.2020 - 11.2020
- Oversaw performance of over 60 OYO smart properties, maximizing profitability
- Enhanced key performance indicators including DSRNs and SRNs throughout the portfolio
- Maintained low CIDs across properties
- Led business recovery initiatives with property owners, restoring partnerships and revenue generation
- Fostered strong connections with hotel owners and key stakeholders
- Established robust partnerships, ensuring prompt issue resolution concerning reconciliation, contracts, pricing discrepancies, no-shows, commissions, and audits
- Ensured adoption of new policies by business partners to support OYO's goals
- Boosted live property numbers by reactivating lapsed business partners
SR. VENUE MANAGER
OYO HOTELS AND HOMES PVT. LTD.
01.2019 - 05.2020
- Managed and advanced the sales strategies for self-run business in Noida
- Converted prospects to site visits and business agreements, achieving steady revenue increase
- Ensured flawless event execution aligned with customer expectations through detailed pre-event discussions
- Oversaw complete sales procedures and supplied operational backing
- Created substantial inquiries from targeted outreach
- Improved customer satisfaction by analysing post-event summaries, generating invoices, and conducting detailed critiques to identify areas for improvement and close operational gaps
- Coordinated with vendors to ensure availability of necessary equipment and supplies for events
OPERATIONS MANAGER
FRANK LEISURE AND EVENTS PVT. LTD.
03.2017 - 12.2018
- Advanced swiftly to managerial role after 6 months working as an executive
- Discussed specific requirements and expectations with clients regarding events
- Developed and implemented operational procedures to ensure quality standards are met
- Enhanced supplier network with strategic vendor selections
- Ensured seamless event execution through client and vendor coordination
- Managed on-site arrangements and post-event activities
SR. EXECUTIVE
LIVE SALESMAN PVT. LTD.
02.2016 - 03.2017
- Project overview - Roomer Travels: Roomer travels acts as a marketplace for non-refundable hotel reservations
- Responsibilities
- To validate website reservations with travel agencies
- Reviewed and authorized website listings
- Confirmed booking details to buyers post-sale
- Addressing buyer queries concerning bookings
- Project Overview - Led project for Snap Rentals, a leading car rental service
- Responsibilities
- Addressed customer inquiries related to new reservations
- Coordinated shuttle transportation for customers from airport to our various office locations
- Managing after-hours service requests
Education
PGDM -
NMIMS
01.2022
MCA -
CSJMU
01.2015
BCA -
PTU
01.2012
INTERMEDIATE -
01.2009
Skills
- Portfolio Management
- Sales Management
- Pre/Post Operational Support
- Lead Generation
- CRM
- Business Development Management
- Sales & Marketing
- Vendor Management
- Operations Management
- Sales Growth
- Customer Experience
- P&L Handling
Notable Accomplishments
- Employee of the Month, Recognized as the top performer for May 2024., COVIE
- Champion of Sales Award, Won for outstanding performance throughout Q4 2022., COVIE
- Pan India SOB Quarterly Achievement, Awarded for exceptional sales performance in March, April, and May., OYO
- SOB Championship Winner, Secured the championship in July 2019 for sales excellence., OYO
- Top Revenue Generator, Achieved the highest revenue in June, July, and August 2019., OYO
- Top 10 Venue Managers (Pan India), Recognized by the COO as one of the top 10 Venue Managers in India for SOB., OYO
Timeline
SALES LEAD NORTH
COVIE VENTURES PVT. LTD.
07.2022 - Current
SR. MANAGER
HOPESTONE EVENTS PVT. LTD.
01.2021 - 07.2022
STOCK MANAGER
OYO HOTELS AND HOMES PVT. LTD.
06.2020 - 11.2020
SR. VENUE MANAGER
OYO HOTELS AND HOMES PVT. LTD.
01.2019 - 05.2020
OPERATIONS MANAGER
FRANK LEISURE AND EVENTS PVT. LTD.
03.2017 - 12.2018
SR. EXECUTIVE
LIVE SALESMAN PVT. LTD.
02.2016 - 03.2017
MCA -
CSJMU
BCA -
PTU
INTERMEDIATE -
PGDM -
NMIMS
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