Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Deepak Chauhan

Baghpat

Summary

Empathetic Customer Support Executive known for high productivity and efficient task completion. Possess specialized skills in problem-solving, customer relationship management, and technical support. Excel using active listening, clear communication, and patience to enhance customer satisfaction and foster loyalty. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Seasoned Customer Support Manager bringing many years in sales management and support. Skilled people motivator with proven leadership abilities to go extra mile. Documented history leading teams to achieve results by exercising independent judgment and accomplishing goals in high pressure scenarios.

Overview

Work History

Customer Support Executive

Starlink Communication Pvt Ltd India
New Delhi
03.2025 - Current
  • Provided comprehensive support to customers via phone, email, and live chat, resolving queries efficiently.
  • Collaborated with colleagues to resolve complex customer queries.
  • Assisted customers with product installation and setup.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Resolved customer issues in a timely manner.
  • Front End, Back End support for customer queries.
  • Knowledge of SQL Database, C++, C, Python.
  • Worked effectively in team environments to make the workplace more productive.

Education

Master of Computer Applications -

Swami Vivekananda Subharti University
Merrut ,Uttar Pradesh
07-2023

Skills

  • Front-end resolution
  • Data reconciliation reporting
  • Test scenario engineering
  • Back-end resolution
  • Software navigation
  • Complaint resolution
  • Problem resolution
  • Issue and complaint resolution
  • Administrative and office support
  • Tracking complaints
  • Multitasking and prioritization
  • Data management
  • Complaint handling
  • Customer inquiry management (CIM)
  • SQL server reporting services
  • SQL server agent
  • Microsoft SQL
  • SQL proficiency
  • Database analysis
  • Python

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Timeline

Customer Support Executive

Starlink Communication Pvt Ltd India
03.2025 - Current

Master of Computer Applications -

Swami Vivekananda Subharti University
Deepak Chauhan