Deepak Choudhary
Jaipur
Summary
Dynamic professional with a proven track record at Bajaj Finance Ltd, excelling in customer service and strategic planning. Adept at analyzing data to enhance customer satisfaction and loyalty, while effectively resolving issues. Strong financial reporting skills complemented by exceptional problem-solving abilities, driving impactful results in fast-paced environments.
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Manager
Bajaj finance Ltd
Jaipur
03.2021 - Current
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
Accountant
Kedia homes
Jaipur
01.2020 - 02.2021
- Managed daily financial transactions and recorded entries accurately.
- Prepared monthly financial statements and reports for management review.
- Reconciled bank statements with company records regularly.
- Processed payroll and ensured compliance with tax regulations.
- Maintained organized financial records and documentation for audits.
Executive
Muthoot Finance
Jaipur
06.2018 - 07.2019
- Managed customer inquiries and provided financial product information.
- Assisted in processing loan applications and documentation.
- Coordinated with team members to enhance customer service efficiency.
- Conducted compliance checks to ensure adherence to company policies.
- Maintained accurate records of transactions and client interactions.
Education
MBA - Finance And HR
Maharishi Arvind College
Jaipur 09.2017 - 09.2019
Skills
- Customer service
- Strategic planning
- Data analysis
- Financial reporting
- Problem solving
- Adaptability
- Relationship building
Timeline
Manager
Bajaj finance Ltd
03.2021 - Current
Accountant
Kedia homes
01.2020 - 02.2021
Executive
Muthoot Finance
06.2018 - 07.2019
MBA - Finance And HR
Maharishi Arvind College
09.2017 - 09.2019