Deepak Dalal
Summary
Cloud, Platform Engineering, and DevOps Executive with 15+ years of experience leading enterprise cloud transformation, platform modernization, and engineering excellence initiatives across multi-cloud and hybrid environments. Proven expertise in defining cloud strategy, enterprise architecture, governance, platform engineering, AI-driven automation, and large-scale modernization programs that align technology investments with business objectives. Experienced in building high-performing engineering organizations, driving stakeholder alignment, and delivering secure, resilient, and scalable cloud-native platforms through Kubernetes, Infrastructure as Code, CI/CD, SRE, and intelligent automation. Recognized for establishing governance frameworks, optimizing operational efficiency, accelerating delivery, and leveraging Agentic AI and DevOps innovations to create future-ready technology ecosystems that enable sustainable business growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Associate Principal Engineer
Nagarro
Chandigarh
07.2023 - Current
- Defined and executed enterprise Cloud, Platform Engineering, DevOps, and AI-Augmented Engineering strategies, aligning technology investments with business objectives, digital transformation initiatives, and executive roadmaps.
- Architected and governed secure, scalable, and resilient multi-cloud and hybrid-cloud platforms across Azure, AWS, and Kubernetes ecosystems, enabling enterprise-scale modernization and operational excellence.
- Led cloud architecture governance, design authority reviews, and technology strategy forums, ensuring adherence to security, compliance, reliability, and enterprise architecture standards.
- Designed enterprise landing zones and cloud foundations incorporating identity, networking, security baselines, observability, policy enforcement, FinOps controls, and platform governance frameworks.
- Established Platform Engineering capabilities through reusable golden paths, self-service infrastructure platforms, developer portals, and standardized deployment patterns that improved engineering velocity and developer experience.
- Architected and governed enterprise CI/CD and GitOps ecosystems using GitLab, Azure DevOps, GitHub Actions, and Kubernetes, enabling secure, automated, and policy-driven software delivery.
- Standardized Infrastructure as Code adoption through reusable Terraform modules, automated validation frameworks, policy-as-code controls, and infrastructure automation patterns across multiple engineering organizations.
- Led the design and deployment of cloud-native container platforms leveraging Kubernetes and Docker, implementing enterprise-grade scalability, resilience, observability, and security controls.
- Established DevSecOps operating models integrating security scanning, compliance automation, secrets management, supply-chain security, policy enforcement, and shift-left governance throughout the software delivery lifecycle.
- Pioneered Agentic AI and AI-Assisted DevOps practices using Claude Code, developing custom AI agents, specialist sub-agents, slash-command workflows, and intelligent automation for infrastructure provisioning, deployment engineering, security auditing, and operational excellence.
- Implemented MCP (Model Context Protocol) integrations connecting AI agents with cloud platforms, Infrastructure-as-Code repositories, operational knowledge bases, and engineering workflows to improve accuracy and productivity.
- Defined AI governance frameworks and safety guardrails including human-in-the-loop approvals, permission boundaries, auditability, role-based controls, and secure execution models for AI-enabled engineering operations.
- Drove intelligent operational excellence initiatives leveraging AI-powered infrastructure health assessments, drift detection, reliability engineering, security posture reviews, compliance monitoring, and FinOps optimization.
- Evaluated and led proof-of-concept initiatives involving Agentic AI, cloud-native services, platform engineering capabilities, and emerging technologies, accelerating innovation and enterprise adoption of modern engineering practices.
- Provided strategic leadership to cross-functional engineering organizations, mentoring architects and senior engineers while presenting technology strategies, transformation roadmaps, risk assessments, and executive recommendations to C-level stakeholders.
Associate Architect (DevOps)
EY
Gurgaon
11.2021 - 07.2023
- Spearheaded the design, deployment, and maintenance of CI/CD pipelines using Jenkins, Docker, and Kubernetes, significantly improving deployment frequency and system uptime.
- Automated end-to-end build and deployment processes by developing reusable Terraform and ARM modules for Azure, and AWS environments.
- Led the setup and management of Ansible playbooks and custom modules to automate VM provisioning, IAM configuration, VNET/VPC setup, and system monitoring.
- Designed and provisioned Kubernetes clusters on Azure/AWS, supporting containerized applications using Docker and enhancing scalability and reliability.
- Collaborated with clients and internal teams to define DevOps best practices and implement customized automation strategies aligned with business needs.
- Conducted security-focused audits and enforced policy-as-code to ensure compliance and governance in cloud resource provisioning.
- Engineered fault-tolerant, multi-tier environments across availability zones to support highly available cloud-native applications.
- Created reference architectures and proof-of-concepts to validate secure infrastructure designs and cloud strategies.
- Developed comprehensive architectural documentation and automation blueprints to support operations and onboarding.
- Identified operational and security gaps, refining DevOps practices, deployment standards, and QA procedures to improve platform resilience.
Lead Consultant (DevOps)
Icertis
Pune
05.2020 - 11.2021
- Oversaw deployment and support of production infrastructure on Azure and AWS. Ensured 99.99% uptime for customer-facing services through proactive monitoring and capacity planning.
- Developed automation for infrastructure provisioning and application deployment. Introduced Ansible and Terraform-based automation that cut provisioning times by 50% and reduced manual errors.
- Led the migration of legacy apps to microservices using Kubernetes and Docker. Architected containerized workloads, managed rollout plans, and orchestrated testing and cutover strategies.
- Conducted post-deployment analysis and performance monitoring to ensure availability and SLA compliance. Implemented dashboards and alerts using Prometheus, ELK, and Azure Monitor.
DevOps Engineer
Wipro
Noida
05.2017 - 05.2020
- Collaborated with QA, development, and infrastructure teams to implement end-to-end CI/CD and infrastructure automation solutions.
- Built and maintained Docker container clusters orchestrated with Kubernetes on Azure and AWS for scalable application environments.
- Automated build and deployment processes using Jenkins, Terraform, Chef, and Git, integrating Docker and Kubernetes for runtime efficiency.
- Provisioned virtual networks (VNets/VPCs), subnets, NSGs, and load balancers as part of cloud onboarding and secure infrastructure setup.
- Created custom Jenkins pipelines using Bash and cloud CLIs to automate infrastructure provisioning and application deployment.
- Participated in Agile ceremonies including daily scrums and sprint planning to align technical efforts with delivery priorities.
Ops Senior Analyst
Deutsche Bank
Pune
01.2015 - 05.2017
- Involved in the optimization of SQL queries which resulted in substantial performance improvement for the conversion processes.
- Analyzed the various bottlenecks at source, target, mapping, and session levels.
- Performed disaster recovery (DR) to mitigate the risk of loss of business, hacking, cyber-attacks, loss of confidential data, and more.
- Utilized functional knowledge of financial instruments like Equities, OTC, Swaps, Options, Futures, FX& other derivative products to make users understand the issue and resolution.
- Diagnosed production issues using various oracle objects like Tables, Views, Synonyms, Sequences, PL/SQL Packages, Functions, Stored Procedures, and Triggers.
- Streamlined data processing workflows by automating reports generation using SQL and Python scripts, reducing man-hours by 35% and enhancing decision-making efficiency for senior management.
Sr. Software Engineer
LTI
Pune
01.2014 - 12.2015
- Enhanced/Maintained UNIX shell script to automate various processes like sending reports to business users, sending database/UNIX box health status to the support team, checking file availability, etc.
- Worked on incident management, and problem management to make sure all the issues are tracked and resolved within SLA.
- Identified manual processing deficiencies, and instituted automation techniques (Bash script/Control m/Autosys/SQL/Oracle) which reduced manual labor and increased workflow efficiency.
Technical Lead
Cognizant
Pune
02.2011 - 12.2013
- Prepared UNIX shell scripts for testing and debugging the application and to speed up the resolution of tickets.
- Worked on incident management, and problem management to make sure all the issues are tracked and resolved within SLA.
- Created Autosys schedule batch jobs, file watcher, and box jobs on a regular basis for the morning, intraday, evening, overnight, and weekend batch data processing.
- Supported high-availability systems and led incident response for critical applications. Ensured minimal downtime by coordinating rapid triage, impact analysis, and resolution with global support teams.
Education
MCA -
Punjab Technical University
01-2010
B.Sc -
Osmania University
01-2007
Skills
- Enterprise Architecture
- Platform Engineering
- AI & Agentic Engineering
- Governance & Compliance
- Multi-Cloud Strategy
- Engineering Leadership
- FinOps & Cost Optimization
- SRE & Reliability Engineering
Certification
- Microsoft Certified: Azure Solutions Architect Expert
- AWS and GCP Cloud Certifications
- Certified Terraform Associate
- ITIL v3 Foundation
Timeline
Associate Principal Engineer
Nagarro
07.2023 - Current
Associate Architect (DevOps)
EY
11.2021 - 07.2023
Lead Consultant (DevOps)
Icertis
05.2020 - 11.2021
DevOps Engineer
Wipro
05.2017 - 05.2020
Ops Senior Analyst
Deutsche Bank
01.2015 - 05.2017
Sr. Software Engineer
LTI
01.2014 - 12.2015
Technical Lead
Cognizant
02.2011 - 12.2013
MCA -
Punjab Technical University
B.Sc -
Osmania University