Summary
Overview
Work History
Education
Skills
Certification
Timeline
Manager

Deepak Dhar

Head Presales & Partner Management
New Delhi

Summary

Seasoned IT and Presales leader with over 30 years of experience driving global partnerships, delivering innovative technology solutions, and leading high-performing teams. Proven expertise in presales strategy, IT security, partner management, and enterprise solution design, with a strong track record of building alliances and closing large-scale deals across diverse industries

Overview

33
33
years of professional experience
8
8
Certifications
3
3
Languages

Work History

Head Presales & Partner Management

Baseel Partners LLP
04.2022 - Current
  • Leading global presales initiatives, managing technical solutioning, proposal development, and client presentations across enterprise accounts.
  • Building and nurturing strategic alliances with global technology partners, OEMs, distributors, and service integrators to strengthen the company’s portfolio and market positioning.
  • Driving partner management strategy, coordinating joint go-to-market initiatives, and ensuring alignment with business objectives.
  • Overseeing the bid process, ensuring high-quality responses to RFPs/RFIs, and tailoring solutions to meet client and compliance requirements.
  • Collaborating with internal teams, including sales, delivery, and product management, to develop competitive offerings.
  • Establishing governance frameworks for presales processes and partner management to ensure efficiency and scalability.
  • Providing strategic inputs on emerging technologies, industry trends, and partner capabilities to refine business growth strategies.

AVP Pre-Sales & IT Internal Auditor

Cyfuture India Pvt Ltd
09.2020 - 04.2022
  • Managing the team and delivering technical solutions, proposals, including compelling proof-of-concept demonstrations.
  • Managing the sales bid process by responding to RFIs and RFPs.
  • Working closely with Sales to ensure the successful closure of the sales process.
  • Liaising with Product Managers and providing feedback from clients about product requirements.
  • Ensuring that the solutions stated in the Statement of Work are best practices and in line with client requirements.
  • Forging Alliance / Partnership with OEM’s / Distributors (viz. MS, HP, IBM, RedHat, Oracle, VmWare etc.) on Licensing Compliance, MAF & Trainings.
  • Responsible for yearly AUDIT on PCIDSS, ISO9001:2015, ISO23001:2019, SAP, SOC1, SOC2, SOC3, BS 9997:2019, ISO/IEC 20000-1:2018
  • Provide Business and IT management with guidance on IT risk management matters, particularly on application and infrastructure security

Deputy Head IT Security

Phongsavanh Bank
09.2019 - 09.2020
  • Developing and maintaining Information Security Policies and accompanying standards, procedures and guidance.
  • Developing and delivering a program of planned compliance reviews technologies for the protection of systems and infrastructure.
  • Promoting Security awareness across the group by developing and implementing tailor made security workshops and training programs.
  • Establish and maintaining SOC (Security Operation Center).
  • Providing Risk and Impact assessment, ensuring appropriate recommendations of security.
  • Providing Security Architecture Design to manage threats in the areas of Infrastructure, Applications and Cloud.
  • Investigation suspected and actual security incidents in accordance with the security incident management, producing reports with recommendations and remedial actions.
  • Work with Internal Stakeholders to develop relationships to help promote and improve information security and provide security advice on procurements, projects and new initiatives as required.
  • Perform reviews of IT management policies and procedures such as change management, business continuity planning/ disaster recovery and information security to ensure that controls surrounding these processes are adequate.

Vice President – ICT

Total Synergy Consulting Pvt. Ltd
10.2013 - 09.2019
  • Development of Integrated Decision Support System.
  • Training to End Users.
  • Vendor Management.
  • Maintaining high performing service support functions including all time availability of Application from remote places including high availability of IT infrastructure.
  • Development of MIS Systems for analysis and design of the financial, monitoring and evaluation system.
  • Quality management ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems.
  • Review the data collected and provide inputs to that activity to ensure data formats are suitable for integration into GIS database.

Director IT Security & Procurement

Conax Access Systems Pvt Ltd
01.2006 - 09.2013
  • Responsible for Enterprise wide IT / Security Management involving managing high availability of servers, maintaining the communication MPLS / VPN / internet link) for smooth functioning of operation and global support services 24x7x365 to APAC region and various clients in UK, US and Scandinavia.
  • Developing Center of Excellence model - to undertake enterprise initiatives in providing integrated solutions for increasing capabilities, maximizing efficiencies and reducing costs. Recruitments, training sessions on soft & hard skills, project allocations. Assisting with the preparation of budgetary information for financial periods.
  • Headed Operations & Support department - ensuring that services are delivered as per agreed SLA’s (ITIL processes) with robust escalation procedures.
  • Review and assess organization's technology processes and security according to ISO 27001. Preparing audit report and communicate findings and recommendations to top management.
  • Make recommendations for Service Improvement Plans and ensure actions are followed through to completion in a timely manner.
  • Work with internal and third party teams to ensure actions are taken and completed to protect and improve services.
  • Responsible for all Procurement in the company - Managing relationships with approved Business Partners (vendors) in regards to procurement and managing a centralized procurement process for all Departments.
  • Practice Head of Asia Pacific region - People Management leading a team of experienced project managers and solution architects, having core expertise in Solaris, ERP applications (Oracle), business process consulting and boundary applications.

Associate Head – IT

Dharampal Satyapal Group
02.2000 - 01.2006
  • Managing full life cycle Oracle ERP projects from ascertaining current and future business processes requirements.
  • Overall responsibility for Project Management for timely execution of the engagement with respect to cost, quality, budget and resources.
  • Design the project implementation / migration strategy comprising project timeframes, key dependencies, project team and their responsibilities, potential risk areas and expected deliverables.
  • Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed.
  • Accountable for the quality of Service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems.
  • Develop and track detailed and integrated project work schedule in line with project goals and timelines and allocate resources against the schedule. Monitor / report the project progress to the steering committee group and other project stake holders.
  • Maintaining the Hardware / Software / Communication (VPN – internet link) at Head Office, 15 Depots and 5 Manufacturing Units.
  • Converting all legacy COBOL data into ORACLE database.

Assistant Manager – IT

Hindusthan Development Corporation Ltd
11.1992 - 01.2000
  • System Analysis / Design including Software Development & Implementation.
  • Programming and development of new modules.
  • Testing and bug fixing.
  • Converting all legacy data from Softbase into ORACLE.
  • Implementation of IT systems across the group.
  • Consolidation of data from 4 manufacturing units of the company.
  • Modifications & maintenance of existing system.
  • Selection & Maintenance of Hardware & Software.
  • Training to Users.
  • Vendor Management.
  • Implementation of following system

Education

Engineering - Computer Science And Electronics

Bangalore University
04.2001 -

XII - Physics, Chemistry, Math, English

DAV Public School
04.2001 -

Skills

Project Management

Certification

Certified Information Systems Security Professional (CISSP) – Simplilearn

Timeline

Head Presales & Partner Management

Baseel Partners LLP
04.2022 - Current

AVP Pre-Sales & IT Internal Auditor

Cyfuture India Pvt Ltd
09.2020 - 04.2022

Deputy Head IT Security

Phongsavanh Bank
09.2019 - 09.2020

Vice President – ICT

Total Synergy Consulting Pvt. Ltd
10.2013 - 09.2019

Director IT Security & Procurement

Conax Access Systems Pvt Ltd
01.2006 - 09.2013

Engineering - Computer Science And Electronics

Bangalore University
04.2001 -

XII - Physics, Chemistry, Math, English

DAV Public School
04.2001 -

Associate Head – IT

Dharampal Satyapal Group
02.2000 - 01.2006

Assistant Manager – IT

Hindusthan Development Corporation Ltd
11.1992 - 01.2000

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Deepak DharHead Presales & Partner Management