Deepak Dhar
Head Presales & Partner Management
New Delhi
Summary
Seasoned IT and Presales leader with over 30 years of experience driving global partnerships, delivering innovative technology solutions, and leading high-performing teams. Proven expertise in presales strategy, IT security, partner management, and enterprise solution design, with a strong track record of building alliances and closing large-scale deals across diverse industries
Overview
33
33
years of professional experience
8
8
Certifications
3
3
Languages
Work History
Head Presales & Partner Management
Baseel Partners LLP
04.2022 - Current
- Leading global presales initiatives, managing technical solutioning, proposal development, and client presentations across enterprise accounts.
- Building and nurturing strategic alliances with global technology partners, OEMs, distributors, and service integrators to strengthen the company’s portfolio and market positioning.
- Driving partner management strategy, coordinating joint go-to-market initiatives, and ensuring alignment with business objectives.
- Overseeing the bid process, ensuring high-quality responses to RFPs/RFIs, and tailoring solutions to meet client and compliance requirements.
- Collaborating with internal teams, including sales, delivery, and product management, to develop competitive offerings.
- Establishing governance frameworks for presales processes and partner management to ensure efficiency and scalability.
- Providing strategic inputs on emerging technologies, industry trends, and partner capabilities to refine business growth strategies.
AVP Pre-Sales & IT Internal Auditor
Cyfuture India Pvt Ltd
09.2020 - 04.2022
- Managing the team and delivering technical solutions, proposals, including compelling proof-of-concept demonstrations.
- Managing the sales bid process by responding to RFIs and RFPs.
- Working closely with Sales to ensure the successful closure of the sales process.
- Liaising with Product Managers and providing feedback from clients about product requirements.
- Ensuring that the solutions stated in the Statement of Work are best practices and in line with client requirements.
- Forging Alliance / Partnership with OEM’s / Distributors (viz. MS, HP, IBM, RedHat, Oracle, VmWare etc.) on Licensing Compliance, MAF & Trainings.
- Responsible for yearly AUDIT on PCIDSS, ISO9001:2015, ISO23001:2019, SAP, SOC1, SOC2, SOC3, BS 9997:2019, ISO/IEC 20000-1:2018
- Provide Business and IT management with guidance on IT risk management matters, particularly on application and infrastructure security
Deputy Head IT Security
Phongsavanh Bank
09.2019 - 09.2020
- Developing and maintaining Information Security Policies and accompanying standards, procedures and guidance.
- Developing and delivering a program of planned compliance reviews technologies for the protection of systems and infrastructure.
- Promoting Security awareness across the group by developing and implementing tailor made security workshops and training programs.
- Establish and maintaining SOC (Security Operation Center).
- Providing Risk and Impact assessment, ensuring appropriate recommendations of security.
- Providing Security Architecture Design to manage threats in the areas of Infrastructure, Applications and Cloud.
- Investigation suspected and actual security incidents in accordance with the security incident management, producing reports with recommendations and remedial actions.
- Work with Internal Stakeholders to develop relationships to help promote and improve information security and provide security advice on procurements, projects and new initiatives as required.
- Perform reviews of IT management policies and procedures such as change management, business continuity planning/ disaster recovery and information security to ensure that controls surrounding these processes are adequate.
Vice President – ICT
Total Synergy Consulting Pvt. Ltd
10.2013 - 09.2019
- Development of Integrated Decision Support System.
- Training to End Users.
- Vendor Management.
- Maintaining high performing service support functions including all time availability of Application from remote places including high availability of IT infrastructure.
- Development of MIS Systems for analysis and design of the financial, monitoring and evaluation system.
- Quality management ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems.
- Review the data collected and provide inputs to that activity to ensure data formats are suitable for integration into GIS database.
Director IT Security & Procurement
Conax Access Systems Pvt Ltd
01.2006 - 09.2013
- Responsible for Enterprise wide IT / Security Management involving managing high availability of servers, maintaining the communication MPLS / VPN / internet link) for smooth functioning of operation and global support services 24x7x365 to APAC region and various clients in UK, US and Scandinavia.
- Developing Center of Excellence model - to undertake enterprise initiatives in providing integrated solutions for increasing capabilities, maximizing efficiencies and reducing costs. Recruitments, training sessions on soft & hard skills, project allocations. Assisting with the preparation of budgetary information for financial periods.
- Headed Operations & Support department - ensuring that services are delivered as per agreed SLA’s (ITIL processes) with robust escalation procedures.
- Review and assess organization's technology processes and security according to ISO 27001. Preparing audit report and communicate findings and recommendations to top management.
- Make recommendations for Service Improvement Plans and ensure actions are followed through to completion in a timely manner.
- Work with internal and third party teams to ensure actions are taken and completed to protect and improve services.
- Responsible for all Procurement in the company - Managing relationships with approved Business Partners (vendors) in regards to procurement and managing a centralized procurement process for all Departments.
- Practice Head of Asia Pacific region - People Management leading a team of experienced project managers and solution architects, having core expertise in Solaris, ERP applications (Oracle), business process consulting and boundary applications.
Associate Head – IT
Dharampal Satyapal Group
02.2000 - 01.2006
- Managing full life cycle Oracle ERP projects from ascertaining current and future business processes requirements.
- Overall responsibility for Project Management for timely execution of the engagement with respect to cost, quality, budget and resources.
- Design the project implementation / migration strategy comprising project timeframes, key dependencies, project team and their responsibilities, potential risk areas and expected deliverables.
- Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed.
- Accountable for the quality of Service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems.
- Develop and track detailed and integrated project work schedule in line with project goals and timelines and allocate resources against the schedule. Monitor / report the project progress to the steering committee group and other project stake holders.
- Maintaining the Hardware / Software / Communication (VPN – internet link) at Head Office, 15 Depots and 5 Manufacturing Units.
- Converting all legacy COBOL data into ORACLE database.
Assistant Manager – IT
Hindusthan Development Corporation Ltd
11.1992 - 01.2000
- System Analysis / Design including Software Development & Implementation.
- Programming and development of new modules.
- Testing and bug fixing.
- Converting all legacy data from Softbase into ORACLE.
- Implementation of IT systems across the group.
- Consolidation of data from 4 manufacturing units of the company.
- Modifications & maintenance of existing system.
- Selection & Maintenance of Hardware & Software.
- Training to Users.
- Vendor Management.
- Implementation of following system
Education
Engineering - Computer Science And Electronics
Bangalore University
04.2001 -
XII - Physics, Chemistry, Math, English
DAV Public School
04.2001 -
Skills
Project Management
IT Security, Audit & Compliance
IT Infrastructure & Networking
ERP / CRM
SOC / SIEM
Procurement & Vendor Management
Quality Assurance
Operations & Support Functions
IT Audit
Partner & Alliance Development
Certification
Certified Information Systems Security Professional (CISSP) – Simplilearn
Timeline
Head Presales & Partner Management
Baseel Partners LLP
04.2022 - Current
AVP Pre-Sales & IT Internal Auditor
Cyfuture India Pvt Ltd
09.2020 - 04.2022
Deputy Head IT Security
Phongsavanh Bank
09.2019 - 09.2020
Vice President – ICT
Total Synergy Consulting Pvt. Ltd
10.2013 - 09.2019
Director IT Security & Procurement
Conax Access Systems Pvt Ltd
01.2006 - 09.2013
Engineering - Computer Science And Electronics
Bangalore University
04.2001 -
XII - Physics, Chemistry, Math, English
DAV Public School
04.2001 -
Associate Head – IT
Dharampal Satyapal Group
02.2000 - 01.2006
Assistant Manager – IT
Hindusthan Development Corporation Ltd
11.1992 - 01.2000