Deepak Dhyani
Summary
I am a seasoned strategy consultant with 15 years of experience in commercial banking. I specialize in designing products, channel and go-to-market strategies for commercial banks. I possess a deep understanding of banking products and industry, and have managed multiple strategy and digital transformation projects for commercial banks. I possess excellent verbal and written communication skills with proven track record of engaging CXO level stakeholders. My key areas of expertise are
Overview
15
15
years of professional experience
Work History
Expert consultant – Commercial banking
McKinsey Global Capabilities & Services
04.2021 - Current
- As an expert consultant at Mckinsey, I solve the most pressing problems for our commercial banking clients. I have been part of multiple product design, GTM strategy and transformation projects for commercial banks in India and in SEA. I leverage my deep knowledge in banking, problem-solving and project management skills to help deliver transformative business impact for clients. I have experience working on large-scale transformation projects in the banking domain. Notable projects include:
- Transformation project to develop new mobile and web applications for SME and corporate banking clients of a PSU bank in India. Key deliverables include the design and implementation of 100+ user journeys, with approx. 40% being new, while engaging 7+ client vendors and 5+ client departments to maintain timely delivery of the application.
- Strategy project for Trade and Fx business transformation, including identification and design of new products, business value chains and refinement of existing digital journeys. Team identified 4 new AI led capabilities, 2 new value chains and 5 journeys redesign, with a potential to have a USD 20 Mn incremental impact on Trade Fx income in the 1st two year of launch.
- Sales transformation strategy project for growth of SME liabilities of a leading private sector bank. The scope included revamp of coverage and product sales model, creation of segmented value propositions and GTM strategy for high CA potential industries. Initiative led to a 40% increase in monthly accounts opened and an additional liability of INR 300 Cr in the 1st 6 months of rollout
- Digital transformation project to design new mobile and web applications for the retail customers of a PSU bank. Led a cross-functional team comprising of business, product, technology, and compliance for the design of over 300 digital journeys along with the migration plan from old to new app
- Product strategy for development of digital treasury and supply chain finance solution for a Southeast Asian bank. Conducted diagnostic and defined target state of the Tech architecture for the Bank’s wholesale banking division.
- Diagnostic of CMS, Trade Finance and Fx products offered by a large public sector bank in India to its corporate segment clients. Advised CXO-level executives on key areas of improvement in digital products, web & mobile app and API banking.
- Revamp of API developer portal for the corporate segment of a leading private bank in India, launching 30+ new APIs, and digital onboarding journeys to sandbox and UAT environment.
- Designed and implemented an GTM strategy for the new economy group which led to a 3X increase in customer acquisition rate and a 25% increase in related current account float.
- Publication of proprietary SME banking survey for McKinsey in nine critical Asian markets, including India, Japan, Singapore, and Malaysia, among others. The insights were widely referenced in multiple client discussions, round tables and published in international newspapers.
- Publication of 20+ knowledge documents and multiple newsletters in Commercial and SME Banking, covering strategy, product design, and frontline enablement to drive business impact and capability building.
Regional Product Sales Manager - Cash Management Services (Wholesale banking)
IndusInd Bank Ltd
10.2019 - 03.2021
- Managed a portfolio of mid-corporate clients for Cash Management, Digital Banking, and Escrow solutions, leading key initiatives such as designing and executing a CMS sales strategy to expand Agri client coverage across India and partnering with a fintech to launch a BBPS offering in the education segment. Key deliverables included revenue and liability growth through sale of CMS, Escrow & API banking solutions and collaboration with startup & fintech to co-develop innovative digital solutions.
Regional Product Sales Manager - Cash Management Services (SME Banking)
Yes Bank Ltd
05.2017 - 09.2019
- Led a 2-member team to acquire and cross-sell CMS and digital banking solutions to SME and early-stage startups. Key initiatives included launch of CMS solutions across new locations, and engaging early-stage startups through partnership with incubators. I performed periodic reviews with regional and zonal heads to drive product activation of 200+ RMs and SMs for CMS solutions. Achieved 3X growth in CMS led liabilities and fee income of INR 2 Cr over a 2-year period through sale of API payments and collections solutions.
Branch Manager
Yes Bank Ltd
09.2016 - 04.2017
- Led a 12-member team, overseeing both sales and operations of branch. My responsibilities included ensuring compliance with KYC, AML, and audit standards, while maintaining high operational hygiene. I developed the sales team, set and tracked sales targets, drove liability growth, new business acquisition, and cross-selling of third-party and asset products.
Branch Relationship Leader Yes First Business
Yes Bank Ltd
11.2013 - 08.2016
- I led a 5-member team to acquire new to bank SME and corporate clients for liability growth of the bank. I developed targeted market strategies, leveraging local trends to identify opportunities. I built strong client relationships to drive liability and revenue growth. My key deliverables included managing, training, and performance evaluation of the team, growth of the current account book, acquiring clients for Trade FX, generating revenue through upselling and cross-selling. I ensured adherence to sales processes, KYC, AML guidelines, and audit parameters.
Imperia Relationship Manager
HDFC Bank Ltd
06.2010 - 11.2013
- I started my career at HDFC Bank as a management trainee and progressed to Imperia Client Relationship Manager role. In the role I managed a portfolio of Ultra HNI and key SME/commercial clients for generation of fee income and cross-sell of liabilities, assets and wealth products. Achieved PAN India top 3 rank for 4 consecutive quarters.
Education
MBA - Shri Ram College of Commerce (GBO)
Delhi University
01.2010
B.Sc. - College of Forestry and Hill Agriculture
G B Pant Univ of Agri & Tech
01.2008
12th - St Joseph’s Academy, Dehradun
ISC
01.2002
10th - St Joseph’s Academy, Dehradun
ICSE
01.2000
Skills
- Wholesale banking
- SME & Retail banking
- Product & GTM strategy
- Project management
- Digital transformation
- Sales & operation
Timeline
Expert consultant – Commercial banking
McKinsey Global Capabilities & Services
04.2021 - Current
Regional Product Sales Manager - Cash Management Services (Wholesale banking)
IndusInd Bank Ltd
10.2019 - 03.2021
Regional Product Sales Manager - Cash Management Services (SME Banking)
Yes Bank Ltd
05.2017 - 09.2019
Branch Manager
Yes Bank Ltd
09.2016 - 04.2017
Branch Relationship Leader Yes First Business
Yes Bank Ltd
11.2013 - 08.2016
Imperia Relationship Manager
HDFC Bank Ltd
06.2010 - 11.2013
B.Sc. - College of Forestry and Hill Agriculture
G B Pant Univ of Agri & Tech
12th - St Joseph’s Academy, Dehradun
ISC
10th - St Joseph’s Academy, Dehradun
ICSE
MBA - Shri Ram College of Commerce (GBO)
Delhi University
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