Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deepak Gajakosh

Production Support Lead
Mumbai

Summary

Ambitious Production Support Manager / Production Support Lead with 7.8 years overall experience in production management field, application development, operations, support and maintenance. Efficient, proactive and a topnotch leader. Proficient in process development, strategic planning and process improvement strategies.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

IT Analyst

Tata Consultancy Services
Mumbai
04.2021 - Current
  • Currently, working as a Production Support Lead & Production Support Manager for one of the crown project of SBI client. Dedicated to customer satisfaction with focused delivery of technical solutions.
  • Responsible for production issue resolution raised by client within SLA, managing and maintaining the servers, upgradation of infrastructure and handling production deployment cycle.
  • Developed Report Application using JAVA, Struts and Jasper.
  • Determined root causes of failures and recommended changes in designs, tolerances or processing methods.
  • Resolved issues quickly to maintain productivity goals.

Roles and Responsibilities as Production Support Manager

  • Organized relevant training sessions and personally trained new members of team.
  • Evaluated employee performance and provided feedback and training as needed.
  • Organized schedules, monitored shifts and made sure there was apt coverage.
  • Responsible for budget administration of any new development of reports, VAPT closures in application, server upgradation.
  • Provided status reports to management and client.
  • Coordinated with other departments to align production with customer requirements.

Senior Software Engineer

Citiustech Healthcare Pvt. Ltd.
Mumbai
07.2018 - 04.2021
  • Developed Rest APIs based on client's requirements. Worked on enhancement and improvement of existing web services as well.
  • Developed robust, scalable, modular and API-centric infrastructures.
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Did the regression testing of APIs using Cucumber and performed loading testing using JMeter. Wrote the test cases in cucumber as well.

Main Technologies:-

Java 7 / 8, Spring MVC, Spring Boot, Spring JPA, Spring REST, Oracle MySQL,

Consultant

Mindcraft Softwares Pvt. Ltd.
Mumbai
07.2015 - 07.2018
  • Worked on implementing various J2EE web applications using Struts 2.0, Hibernate and JSPs.
  • Worked as a Fullstack developer and developed Underwriter screens RUU & CPC and processed/rendered data as per the requirement, implemented various APIs / Web services for the same.


Main Technologies :-

JAVA, Struts 2.0, Hibernate, JQuery, Javascript, HTML/CSS, Rest APIs, MySQL, Oracle 12c


Education

Bachelor of Engineering - Information Technology

Don Bosco Institute of Technology
Mumbai
06.2011 - 06.2015

Skills

Production Support Technical Lead

undefined

Timeline

IT Analyst

Tata Consultancy Services
04.2021 - Current

Senior Software Engineer

Citiustech Healthcare Pvt. Ltd.
07.2018 - 04.2021

Consultant

Mindcraft Softwares Pvt. Ltd.
07.2015 - 07.2018

Bachelor of Engineering - Information Technology

Don Bosco Institute of Technology
06.2011 - 06.2015
Deepak GajakoshProduction Support Lead