

Results-driven Pharmacovigilance professional with 7+ years of experience in drug safety operations, specializing in ICSR processing, quality management, team mentoring, and regulatory compliance. Demonstrated success in leading training initiatives, managing case allocations, monitoring productivity and quality metrics, driving RCA/CAPA and process improvements, and supporting audit readiness. Proficient in ARGUS Safety Database, MedDRA, and WHO-DD, with a strong track record of collaborating across functions to deliver high-quality pharmacovigilance operations.
ICSR Processing & Quality Review
ARGUS Safety Database
MedDRA & WHO-DD Coding
Pharmacovigilance Operations
Aggregate report support
Literature Screening
RCA & CAPA
Internal & External Audit Support
ICSR workload management
Productivity, Quality & TAT Monitoring
Process Improvement
Cross-functional Collaboration
Team Mentoring & Training
Documentation Review
Audit Readiness
Resource Planning
Adaptability
Decision Making