Deepak Gowda
Inventory And Warehouse Audit Management & Quality And Technical Training
BENGALURU,KA
Summary
Dynamic professional with a proven track record at Harman India, excelling in audit and quality assurance. Skilled in problem-solving and effective communication, I have successfully compiled comprehensive financial reports and facilitated swift corrective actions. My ability to enhance client satisfaction through technical support and collaboration has consistently driven project success.
Overview
15
15
years of professional experience
Work History
Inventory Auditor & Repair Factory Manager
Harman India
03.2021 - Current
- Improved inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Proactively identified opportunities for process improvement and cost reduction, contributing to the organization''s overall financial success.
- Established strong working relationships with suppliers/vendors ensuring timely communication of any inventory-related issues.
- Performed timely reconciliation of physical counts against system data, enabling prompt resolution of any differences detected.
- Generated detailed reports on audit findings, providing valuable insights into potential areas for improvement within the organization''s inventory management processes.
- Inspected all goods for quality and quantity.
- Identified trends in inventory discrepancies, implementing corrective measures to prevent future errors.
- Assisted management in developing strategic plans for inventory control, contributing to improved operational performance.
Technical Support Engineer
Reliance Resq
02.2020 - 03.2021
- Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
- Mentored junior members of the team on best practices in issue resolution techniques.
- Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
- Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
- Maintained clear communication channels with clients throughout the troubleshooting process, ensuring transparency and trust.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Field Service Technician
Samsung
01.2016 - 02.2020
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
Field Engineer
BPL
01.2011 - 02.2016
- Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
- Provided review of design modifications and requests for clarification.
- Managed team in troubleshooting efforts that alleviated errors.
- Troubleshot system malfunctions using state-of-the-art diagnostic tools, quickly resolving issues to minimize disruptions in service.
Education
Deploma - Electronic And Electrical
SJMHS
Birur 07.2010
Skills
Inventory auditing experience
Additional Information
Managing repair factory and inventory
Timeline
Inventory Auditor & Repair Factory Manager
Harman India
03.2021 - Current
Technical Support Engineer
Reliance Resq
02.2020 - 03.2021
Field Service Technician
Samsung
01.2016 - 02.2020
Field Engineer
BPL
01.2011 - 02.2016
Deploma - Electronic And Electrical
SJMHS
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