Deepak Hole
Risk & Compliance professional, PMP
Summary
FCC Surveillance and Investigations professional with a strong background in Anti-Money Laundering (AML) transaction monitoring & KYC. Possessing in-depth knowledge of financial regulations, compliance procedures, and risk management within the banking and financial services industry.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Assistant Vice President
Credit Suisse
10.2020 - Current
- Managing FCC Surveillance project for Private banking and Investment banking divisions covering AML/Transaction Monitoring and Name Screening.
- Continuously evaluate internal controls design and effectiveness and identify control weaknesses and suggest appropriate remediation.
- Ensuring day to day operations are run smoothly and adherence to deadlines by managing workforce to drive performance of team.
- Conducted regular process audits to identify areas for improvement and monitor compliance with established standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Developed comprehensive training materials for new hires, ensuring smooth onboarding and integration into team.
- Conducted regular reviews of operations and identified areas for improvement
Created and managed project plans, timelines and budgets - Presenting weekly and monthly performance of team to stakeholders
- Developing and conducting training for analysts and stakeholders, facilitating knowledge transfer and promoting best practices.
- Performing RCA of post QC and internal/External audits and put effective controls and arrange refreshers
- Working on ad-hoc projects by performing data analysis, identifying patterns, and generating actionable insights to enhance detection mechanisms and reduce false positives
- Collaborating with interdepartmental compliance officers, MLRO's and stakeholders to update and optimize AML transaction monitoring policies and procedures in accordance with changing regulatory guidelines.
- Contributing in Testing/Implementing and configuring AML transaction monitoring software and systems projects, including Actimize & similar platforms
- Maintaining Strong understanding of AML regulatory requirements such as USA PATRIOT ACT, The Bank Secrecy Act and OFAC, POCA, MIFID, AMLD.
AML Analyst
Barclays Global Technology Centre
05.2018 - 10.2020
- • Performing transaction monitoring and suspicious activity analysis using Actimize to detect potential money laundering and terrorist financing activities.
- • Conducted in-depth investigations, ensuring compliance with AML policies and procedures.
- • Handling team of new joiners for Training, Live alert investigation, system access, Attendance , Daily and weekly meetings.
- • Collaborating with law enforcement agencies and regulatory bodies to submit timely and accurate suspicious activity reports (SARs).
- • Collaborated with compliance officers and stakeholders to update and optimize AML transaction monitoring policies and procedures in accordance with changing regulatory guidelines.
- • Worked on all alerts generated for Retail Individual customers, Small businesses, Medium, Large, Corporate/Multinational organizations.
- • Participating in timely internal audits to assess effectiveness of AML controls and procedures.
- • Have track record of doing excellent investigations (SAR) wherein response was received from regulators to seize customers’ accounts and funds.
Business Process Lead
Tata Consultancy Services Pvt Ltd (HSBC)
01.2016 - 05.2018
- Managing FCC Surveillance project for retail and business banking divisions covering AML/Transaction Monitoring and Name Screening by ensuring day to day operations are run smoothly and adherence to deadlines by managing workforce to drive performance of team.
- Performing RCA of post QC and internal/External audits and put effective controls and arrange refreshers.
- Responsible for analyzing and identifying the patterns, trends and anomalous behavior in complex transaction data to detect, prevent, mitigate and report suspicious activity related to money laundering & terrorist financing
- Preparing Suspicious Activity Reports (SAR) ready documents that would be sent to respective country FIU.
Associate CSR
Eaton Technologies Pvt Ltd
06.2015 - 01.2016
Senior Associate
WNS GLOBAL SERVICES
03.2008 - 06.2015
Customer Care Ex.
IBM
01.2007 - 03.2008
Education
Bachelor of Science -
University of Mumbai
04.2003 - 03.2006
Diploma in Business Management -
ICFAI
04.2010 - 03.2011
Skills
Surveillance & Investigations skills in AML Transaction Monitoring & Fin Crime
Project management
Business Analyst
KYC, CDD, EDD, Sanctions
Quality Control, Audit, Risk & Compliance
Effective verbal and written Communicator
Excellent People Management
Creative Problem Solving
Stakeholder Management
Critical Thinking
Analysis
Certification
PMP (Project Management Professional)
Personal Qualifications
- B.Sc. (Chemistry) from University of Mumbai
- Diploma in Business Management from ICFAI
Accomplishments
- Recognized in BX India weekly bulletin for tremendous work done in Barclays in the year 2019 and received Barclay's global recognition award.
- Received appreciations from stakeholders, managing directors from for doing excellent quality investigations.
- Appreciated for thinking out of the box.
Applications & Tools
- ACTIMIZE
- NORKOM
- LEXIS NEXUS
- FORTENT
- WORLD CHECK
- RDC
- MS WORD, ADVANCE EXCEL, PPT
Projects
• Spearheaded the implementation of a robust AML transaction monitoring project, resulting in a significant reduction in false positives by 30% and enhanced detection of suspicious activities by 20%.
• Spearheaded ATL/BTL testing in order to validate that AML Transaction monitoring scenario model is effective and functioning accordingly.
• Initiating Bulk closure post firms adverse news to dispose the spike in low risk alerts.
• Spearheaded the implementation of efficiency project by identifying scope & creating automation alerts with low risk thresholds qualifying to be closed as false positive.
Timeline
Assistant Vice President
Credit Suisse
10.2020 - Current
AML Analyst
Barclays Global Technology Centre
05.2018 - 10.2020
Business Process Lead
Tata Consultancy Services Pvt Ltd (HSBC)
01.2016 - 05.2018
Associate CSR
Eaton Technologies Pvt Ltd
06.2015 - 01.2016
Diploma in Business Management -
ICFAI
04.2010 - 03.2011
Senior Associate
WNS GLOBAL SERVICES
03.2008 - 06.2015
Customer Care Ex.
IBM
01.2007 - 03.2008
Bachelor of Science -
University of Mumbai
04.2003 - 03.2006
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