Deepak Jaryal
Bengaluru
Summary
Dynamic Senior Operations Manager with a proven track record at Bardwood Support Services, excelling in strategic learning leadership and process optimization. Spearheaded initiatives that enhanced efficiency by over 30%, while fostering a culture of continuous improvement and mentorship. Expert in compliance management and cross-functional team leadership, driving impactful organizational change.
Overview
2026
2026
years of professional experience
Work History
Senior Operations Manager
Bardwood Support Services India Pvt. Ltd.
Bengaluru
08.2022 - Current
- - Lead a cross-functional team of 70+ professionals managing recruitment, training, and vetting operations for UK clients.
- - Designed and implemented a structured learning and capability development framework to upskill teams in compliance, communication, and quality standards.
- - Introduced data-driven performance tracking systems and learning analytics to enhance workforce productivity and accountability.
- - Spearheaded automation and process digitization initiatives, improving overall efficiency by over 30%.
- - Built an internal knowledge-sharing culture, encouraging reflection, peer learning, and continuous improvement.
- - Collaborated with senior management to align business growth with people capability, bridging operational excellence and learning innovation.
- - Developed a training-based onboarding model for new hires, reducing ramp-up time and ensuring faster compliance readiness.
- - Drove the company’s diversification into customer service and bookkeeping services, ensuring learning programs supported business scalability.
- Bardwood Support Services is a UK-based organization specializing in recruitment, screening, vetting, and workforce management for the security industry, operating under BS7858 and SIA compliance frameworks.
- Key Achievements:
- Introduced a Learning Quality Framework to support audit readiness and process compliance.
- Recognized for building a culture of reflection and feedback, enhancing cross-functional learning.
- Led internal workshops on leadership, operational learning, and data-driven decision-making.
Chief Mentor
IMS Learning Resources Pvt. Ltd.
Pune
04.2021 - 08.2022
- - Led curriculum design and pedagogical innovation for India’s leading MBA test-prep programs.
- - Mentored educators to enhance delivery effectiveness and student learning outcomes.
- - Collaborated on tech-integrated learning platforms to scale program accessibility.
Educator
Unacademy
Online
08.2020 - 04.2021
- - Taught over 25,000 learners in Quantitative Aptitude and Logical Reasoning.
- - Created high-engagement live content for CAT, XAT, SNAP, and IIFT exams.
Faculty
T.I.M.E. (Triumphant Institute of Management Education)
Pune
08.2014 - 08.2020
- - Delivered test prep for MBA entrance exams (CAT, XAT, SNAP).
- - Conducted mentoring sessions for B-school interview preparation and soft skills.
Trainer & Center Head
IMS Learning Resources Pvt. Ltd.
Pune & Mumbai
07.2007 - 05.2011
- - Oversaw academic, marketing, and administrative operations as Profit Centre Head.
- - Developed instructional design frameworks and impact evaluation mechanisms.
- - Trained faculty teams and introduced blended learning models across centers.
SME Consultant
Tata ClassEdge
Pune
- - Developed NCERT-aligned Math and Science content, rooted in Bloom’s Taxonomy.
- - Storyboarded multimedia lessons for interactive, inquiry-based learning.
Education
MBA - Human Resources
Symbiosis Institute of Management Studies (SIMS)
Pune01.2013
B.Sc. - Physics
PES College of Arts And Science, Goa University
Goa01.2005
Skills
- - Strategic Learning Leadership
- - Curriculum Design & Pedagogical Innovation
- - Learning Technology Integration
- - Talent Development & Mentorship
- - Process Optimization & Data-driven Performance
- - Quality & Compliance Management (BS7858, SIA)
- - Cross-functional Team Leadership
- - Change Management & Organizational Learning
Languages
English, Hindi, Punjabi, Konkani, Marathi, Pahadi
Accomplishments
- - CAT 2018: 99.2 percentile | CAT 2017: 99.48 percentile
- - CSR Educator: Trained visually impaired and underprivileged students in MBA preparation.
- - Designed and deployed internal learning frameworks that improved process compliance and team capability at Bardwood.
Professional Philosophy
- Throughout my career, I’ve embodied the principle that learning is the engine of excellence. From the classroom to corporate leadership, my approach has centered on cultivating reflective learners—be it students, educators, or teams.
- As Regional Learning Director (India) at ISP, I aim to:
- - Embed ISP’s Learning and Innovation Strategy across schools through reflective leadership and evidence-based practices.
- - Champion educator development by integrating global learning frameworks with local excellence.
- - Foster a growth-oriented learning culture that empowers students, teachers, and leaders alike.
Timeline
Senior Operations Manager
Bardwood Support Services India Pvt. Ltd.
08.2022 - Current
Chief Mentor
IMS Learning Resources Pvt. Ltd.
04.2021 - 08.2022
Educator
Unacademy
08.2020 - 04.2021
Faculty
T.I.M.E. (Triumphant Institute of Management Education)
08.2014 - 08.2020
Trainer & Center Head
IMS Learning Resources Pvt. Ltd.
07.2007 - 05.2011
SME Consultant
Tata ClassEdge
MBA - Human Resources
Symbiosis Institute of Management Studies (SIMS)
B.Sc. - Physics
PES College of Arts And Science, Goa University