DEEPAK JHA

Ø Updating Business Framework as and when required to align the Framework with required operating model.

Ø Collaborate with cross-functional teams to address business requirements and develop efficient solutions.

Ø Proactively implement monitoring and maintenance strategies, reducing system downtime.

Ø Develop SOPs for recurring issues, reducing effort and time for knowledge transfers.

Ø Conduct root cause analysis for incidents and implemented mitigation actions.

Ø Develop and optimize SQL queries for efficient data retrieval and manipulation.

Ø Orchestrated the integration of governance frameworks into project lifecycles, ensuring adherence to regulatory standards and industry best practices.

Ø Provide frontline IT support for a bank-wide delivery system, ensuring seamless operations, Timely issue resolution and maintaining system performance.

Ø Collaborated closely with project managers and stakeholders to ensure alignment with governance principles and organizational objectives.

Ø Monitor Transactions for suspicious activities and alert generation.

Ø Responsible for smooth run of servers in all environments for CHART and MANTAS.

Ø Repair and update servers using UNIX.

Ø Identified and mitigated risks through the implementation of robust risk management strategies and controls.

Ø Provided input and guidance on key initiatives, including risk assessment and compliance with regulatory requirements.

Ø Utilized Jira to track project progress, identify risks, and mitigate issues proactively.

Ø Lead a team of 8 FTEs and responsible for their day-to-day work, performance review, training etc.

Ø Publish & Analyse monthly Cost & FTE report for Risk & Compliance function including commentaries on key movements with business drivers.

Ø Comparing Actuals to Plan/Target/Forecast/Prior period to ensure correct month end close and investigating unusual movements.

Ø Preparing Monthly Financial Performance including commentaries on key movements with business drivers.

Ø Assisting business managers in preparing the Budget and Forecast.

Ø Assist business manager in resource planning and FTE allocation.

Ø Assist business manager in successful completion and delivery of projects.

Ø Prepared monthly, quarterly, and annual performance reports for senior management, providing insights into on performance and key metrics.

Ø Have successfully assisted in delivering more than 50 Data Remediation Projects.

Ø Responsible for identifying, owning and managing and mitigating the risk of the projects related to data, info sec, etc

Ø Collaborate with internal stakeholders and external vendors to streamline payment processes and improve cash flow management.

Ø Conduct regular reviews of processes and procedures to identify opportunities for improvement and efficiency gains.

Ø Have developed automations for bulk remediation to reduce cost and increase efficiency.

Ø Have given E2E client support to ensure all items are delivered with the correct level of expectations.

Ø Strong and positive stakeholder management.

Ø Have worked on RPA for certain data remediation projects.

Ø Have catered to few Industries Wide Data Remediation projects like MiFID, MiFID2, PSD2, AML FATCA, Avaloq Etc

Ø Monitoring and creating SOP’s for identical processes to increase efficiency.

Ø Oversaw the planning, execution, and closure of many complex projects, managing project budgets.

Ø Utilized Jira to track project progress, identify risks, and mitigate issues proactively.

Ø Provided expert guidance and mentorship to enhance governance competencies and instill a culture of continuous improvement.

Ø Conduct thorough investigations of suspicious financial activity and potential money laundering activities.

Ø Proficient in utilizing various tools and software systems for AML monitoring, transaction analysis, and case management.

Ø Manage team planning and analysis activities, including resourcing, payment forecasting, and variance analysis.

Ø Authorise Payments (BACS, CHAPS and Faster) after detailed investigation.

Ø Ensuring suspense account is set off at the day end.

Ø Ensuing all the Bankline and non-Bankline payments are keyed and verified in the same day.

Ø Ensuring the person receiving the money is not suspicious.

Ø Communication and collaboration skills, with the ability to effectively communicate findings to internal stakeholders and regulatory authorities.

Ø Provide responsive and courteous customer service to address inquiries and resolve payment-related issues.

Ø Assisted in the training of new team members and provided ongoing support to promote knowledge sharing and skill development.

Ø Key Responsibilities:

Ø Perform initial compliance checks.

Ø Verify accuracy of payment details against supporting documentation and resolved discrepancies as needed. Collaborate with other team members to prioritize workload and ensure timely processing of payments.

Ø Assist in the development and implementation of process improvements to enhance efficiency and accuracy in payment processing.

Ø Check both beneficiary and customer accounts for suspicious activity.

Ø Key payment information into the system accurately and efficiently, ensuring completeness and correctness of data

Ø Ensure daily task is met with 100% accuracy.