A Hotel Management Graduate with specialization in Food and Beverage Operations with 24 years of work experience (LAND AND CRUISE). Specialized in Operations with key focus on training, maintaining high performance standards, implementing standard operating procedures, and articulation of facts with conviction and analytical thinking. Periodic update on market & focus on competition requirements and protocols to be followed. Proactive, hands-on leader with expertise in pre-opening projects, developing and launching successful F&B operations with thorough knowledge of operations and administration of the hotel. Specialties: Knowledge of USPH, SHIPSAN and ANVISA, Pre-opening & Project Management, Cost Efficiency & Budget, Training & Analytics.
Hospitality professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success.
Hospitality professional with strong background in guest services and event coordination. Skilled in managing reservations, greeting guests, and providing exceptional customer experiences. Known for effective team collaboration and adaptability to changing needs. Highly organized with excellent communication and interpersonal skills.
Knowledgeable Maitre'd with solid background in hospitality and customer service. Successfully ensured guest satisfaction through seamless coordination and attentive service. Demonstrated exceptional interpersonal skills and adaptability in dynamic environments.
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.