Mixology & Flavor Chemistry
Deepak Jiyal
Beverage Head
New delhi
Summary
Dynamic Beverage Director with a proven track record at The Piano Man, specializing in seasonal menu development and quality control. Expert in staff training and product marketing, I enhanced customer experiences and drove sales through innovative drink offerings and strategic supplier collaborations. Committed to excellence in service and operational efficiency.
Professional beverage expert prepared for leadership roles in hospitality sector. Extensive experience in developing and managing beverage programs, ensuring high standards and customer satisfaction. Focused on team collaboration and achieving results, with reputation for reliability and adaptability. Skilled in inventory management and cost control, with strong interpersonal and communication abilities.
Overview
2
2
Languages
13
13
years of professional experience
Work History
Beverage Director
The Piano Man
11.2019 - Current
- Developed seasonal beverage menus, enhancing customer experience and driving sales.
- Managed inventory controls, optimizing stock levels and reducing waste across all beverage offerings.
- Maintained strong relationships with brand ambassadors to secure sponsorship support for events, masterclasses, and bar takeovers.
- Collaborated with suppliers to source high-quality ingredients, improving overall product quality and selection.
- Conducted weekly audit checks, sanitation reviews, and safety compliance inspections, adhering to local food and safety standards.
- Trained and mentored staff on beverage preparation techniques and service standards to ensure quality.
- Developed and implemented seasonal beverage menus to enhance customer experience and engagement.
Bartender
TGI Fridays
02.2017 - 10.2018
- Crafted and served a diverse range of cocktails and beverages to enhance customer satisfaction.
- Maintained cleanliness and organization of bar area to uphold safety and sanitation standards.
- Collaborated with kitchen staff to ensure timely service and address customer needs effectively.
- Trained new bartenders on operational procedures, drink recipes, and customer service protocols.
Bartender Assistant
Smart View Resort
03.2014 - 01.2017
- Developed creative drink specials to attract customers and boost sales during slower periods.
- Managed inventory levels by tracking supplies, placing orders, and minimizing waste efficiently.
- Implemented upselling techniques that increased average transaction value through personalized recommendations.
- Resolved customer complaints tactfully to maintain positive dining experiences and foster loyalty.
- Assisted bartenders in crafting cocktails and beverages to enhance guest experience.
- Maintained cleanliness and organization of bar area to ensure efficient service delivery.
- Supported training of new staff on beverage preparation and customer service standards.
- Maintained cleanliness and organization of bar area, ensuring compliance with safety and hygiene standards.
- Supported inventory management by tracking supplies and restocking as needed to prevent shortages.
Freelancer
Sandys Group
08.2013 - 11.2013
- Established strong relationships with clients, resulting in repeat business and referrals within the network.
Education
Bachelor of Arts -
IGNOU
New Delhi, India 04.2001 -
Skills
Talent development
Quality assurance
Skilled in operating POS software
Product marketing
Payroll management
Quality control
POS system proficiency
Pricing strategy
Interests
Bar Operations & Strategy
Creative Writing & Branding
Design & Formatting
Making Cocktail
Balancing spirits, playing with infusions, calculating beverage costs, and crafting signature cocktails (both spirit-forward and zero-proof!).
Timeline
Beverage Director
The Piano Man
11.2019 - Current
Bartender
TGI Fridays
02.2017 - 10.2018
Bartender Assistant
Smart View Resort
03.2014 - 01.2017
Freelancer
Sandys Group
08.2013 - 11.2013
Bachelor of Arts -
IGNOU
04.2001 -