DEEPAK KUMAAR
Delhi
Summary
To build a career with leading corporate of progressive and innovative environment, where I can explore myself to the fullest extent and realize my potential. Seeking a position to utilize my skills and abilities that offers professional growth while being resourceful, innovative and flexible. Excellent analytical and problem-solving skills to deliver innovative and profitable solutions with in time frame and budget. Worked as a versatile team player utilizing collaboration of cross functional team to tackle complex and challenging tasks with efficiency. Effective communicator, verbally and in writing.
Overview
10
10
years of professional experience
Work History
Assistant Manager – Special Projects
Den Networks LTD
Delhi
12.2023 - Current
- Drive and manage projects as directed by the Head Office team, ensuring timely execution and successful implementation
- Oversee project planning, resource allocation, and coordination to achieve set objectives
- Promote and facilitate the adoption of modern payment solutions among LCOs to enhance the customer payment experience and streamline financial processes
- Collaborate with the Field Team to implement changes in packaging, pricing, and service offerings to adapt to market demands and improve competitiveness
- Monitor and manage the retrieval of STBs, ensuring efficient collection and compliance with company policies and regulations
- Drive and execute special Key Performance Indicator (KPI)-related schemes, such as Winback and Subscriber Management and Retention (SMR), to achieve business objectives
- Regularly analyze project performance and prepare detailed reports for management, highlighting successes, challenges, and recommended improvements
- Collaborate with cross-functional teams to ensure seamless project execution, alignment with company objectives, and effective communication throughout the organization
- Identify areas for process improvement and innovation within special projects, striving for excellence in project management and execution.
Area Sales Manager
Dish TV India LTD
Delhi
11.2021 - 12.2023
- Responsible for achieving revenue target for company
- Handling the business of 50 Lacs and 600 Gross Numbers
- Managed the sales force of 25 Direct and indirect sales Executive and Backend Staff for Day-to-Day Business activity
- Training part of the DSE and Distributors
- Ensuring EPRS Should be availability on outlets
- Ensuring Proper Spread of Material in market both depth and width
- Timely clearance of credit notes of Distributors and dealers
- Proper and planned Market coverage and Merchandising
- Dealer Channel Partner & LCO Partner Expansion.
Sales Executive
Shyam spectra Pvt ltd
04.2019 - 11.2021
- Drive small and medium enterprise business in the assigned territory
- Create sales funnel and ensure account penetration
- Organize and execute demonstration activities
- Achieve defined acquisition targets
- Interact with customer and network installation team for delivery
- Manage customer relationships and escalations.
Relationship Manager
Airtel
05.2017 - 04.2019
- Handling of the sales target for every Month Mobility and Leased line
- Dealing with the various types of queries and issues of clients
- Doing documentation works for new sales from Corporate customers & fulfill own monthly Targets
- B2B Sales post-paid connections
- Customer service
- Dealing with the various types of queries and issues of clients
- Doing personal meeting with the clients & resolved of the same till EOD.
Front Desk Executive
Idea Cellular LTD
11.2013 - 06.2015
- Handling customer QRC (Query Request and Complaints)
- Maintaining Showrooms Hygiene
- Update customer about new updating in Idea and also full field of PIB Parameter
- Responsible for up selling And Cross selling of IDEA product
- Meeting Sales Goals By Training, Motivating, Mentoring And Providing Feedback To Sales Staff
- Ensuring High Levels of Customers Satisfaction through Customer Services
- Complete Store Administration And Ensure Compliance With Policies And Procedures
- Maintain outstanding Store Condition And Visual Merchandising Standards
- Reports On buying Trends, Customer needs, profit etc
- Propose Innovative Idea to Increase Market Sales
- Deal With all issues that arise from staff or customers (complaints, grievances etc).
Education
B. Tech (Electronics and communication) -
Punjab technical University, Jalandhar, Punjab
12.2008
Senior Secondary -
CBSE Board of Secondary Education
01.2007
Secondary -
Bihar Board of Secondary Education
01.2005
PGDM (Marketing & IB) -
ASIA PACIFIC NSTITUTE OF MANAGEMENT, New Delhi
Skills
- Project Management
- Meeting facilitation
- Team building
- Sales Projections
- Lead Generation
- Channel Development
- Relationship Management
- Product and service knowledge
- Territory Management
- Operations Management
- Competitor Analysis
- Sales territory growth
Internship
HT media ltd New Delhi, Business Development Executive, 05/2016 - 07/07/2016, Field work of subscriptions of Business newspaper (Mint), Highest ranked trainee Target achieved on time Got incentive for the same, Convincing power, negotiation, confidence, how to solve customer problems
Timeline
Assistant Manager – Special Projects
Den Networks LTD
12.2023 - Current
Area Sales Manager
Dish TV India LTD
11.2021 - 12.2023
Sales Executive
Shyam spectra Pvt ltd
04.2019 - 11.2021
Relationship Manager
Airtel
05.2017 - 04.2019
Front Desk Executive
Idea Cellular LTD
11.2013 - 06.2015
B. Tech (Electronics and communication) -
Punjab technical University, Jalandhar, Punjab
Senior Secondary -
CBSE Board of Secondary Education
Secondary -
Bihar Board of Secondary Education
PGDM (Marketing & IB) -
ASIA PACIFIC NSTITUTE OF MANAGEMENT, New Delhi
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