DEEPAK KUMAR
Regional Sales Operations
Kolkata
Summary
Experienced Associate with one year plus background in Sales Analysis and Operations position. Proficient in the use and troubleshooting of POS systems. Successfully meeting goals through effective team coordination and proactive customer service. Optimize the sales data with proper dashboard visualization and analyze the report for sales performance.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Senior Associate Regional Sales Operations
Think & Learn Pvt Ltd (BYJUS's)
Kolkata
06.2022 - Current
- Served as key holder, overseeing business opening and closing operations.
- Analyzed customer data to identify trends and anticipate customer needs.
- Generated sales reports and dashboard presentations for senior management.
- Managed logistics for timely deliveries, ensuring secure and efficient processes.
- Facilitating HR operations, adeptly tracking sales team performance, and contributing to seamless onboarding/deboarding processes. Excel in optimizing employee experiences for enhanced organizational efficiency and success.
- Managing audits, adjudicating sales team escalations, and delivering verdicts to both the team and customers with professionalism and precision.
- Facilitating Travel arrangements and Itinerary requests for over 300 employees by coordinating with the travel department to secure tickets efficiently.
- Managing loan and collection data, adeptly identifying trends. Accomplished in overseeing collections exceeding ₹5 Crores at the Vice-President/General Manager level, ensuring successful and efficient financial outcomes.
- Work pressure handling while engaged in multiple domains simultaneously.
Education
B.Tech - Mechanical Engineering
Haldia Institute of Technology MAKAUT - HALDIA
Haldia 09.2014 - 05.2017
Diploma - Mechanical Engineering
PES POLYTECHNIC, BANGALORE, KARNATAKA
05.2010 - 05.2014
10th -
Kendriya Vidyalaya Panagarh, Bardhaman, West Bengal
04.2007 - 05.2008
Skills
Time Management
Project management
Adopting new software easily
Provide analysis reports using dashboards
Analytical Skills
Customer relationship management
MS Excel (Advance)
Problem Management
Lead Squared
Zen Desk
Data Analysis
MS Excel (Advance)
Lead Squared
MS Word
MS Power Point
Zen Desk
Accomplishments
- Using Microsoft Excel to develop sales revenue tracking spreadsheets and dashboards.
- Team co-ordination and leadership.
- Analyses the work and on time job completion.
- Sales Data Analysis & visualizing dash boards.
Extracurricular Activities
- Participated in National Seminar on Abrasive Machining and Surface Coating in Mechanical Manufacturing.
- Bharat SCOUTS and GUIDES up to TRITYASOPAN with Proficiency under Bharat SCOUTS and GUIDES:
Social Service
Games Leader
Pioneer
Citizen
Timeline
Senior Associate Regional Sales Operations
Think & Learn Pvt Ltd (BYJUS's)
06.2022 - Current
B.Tech - Mechanical Engineering
Haldia Institute of Technology MAKAUT - HALDIA
09.2014 - 05.2017
Diploma - Mechanical Engineering
PES POLYTECHNIC, BANGALORE, KARNATAKA
05.2010 - 05.2014
10th -
Kendriya Vidyalaya Panagarh, Bardhaman, West Bengal
04.2007 - 05.2008