Deepak Kumar
Lucknow
Summary
As a successful entrepreneur and confident Epicenter Associate, excelled in increasing monthly revenue, devising effective marketing strategies, and driving product development. Possess exceptional skills in comprehending and meeting customer and employee needs. Determined to elevate success through enhancing staff training, streamlining internal systems, and implementing powerful support techniques.
Overview
3
3
years of professional experience
Work History
Entrepreneur
Business
2022.12 - 2024.07
- Managing a snooker club. The setup was carried out in a 1500 square meter hall. It is equipped with an IOT-controlled light connected to a payment dashboard.
- It was possible for me to generate 1.5 lakh monthly, as a result of reducing 45K in spending.
Epicenter Associate
Oyo Rooms Pvt Ltd
2021.04 - 2022.10
- Improving products (Rocket app, TOGGLE) and other CRM(lifeline, CRS, TA and Corp-portal) to meet user specifications improving operation team experience
- Assisted teams in planning, implementing access, resolving issues, and releasing payments
- Utilized expert knowledge to streamline workflows and complete daily tasks
- Monitored system functioning closely, troubleshooting and resolving issues
- Offering thorough support knowledge aiding team assignments and deliverables
- Utilized practical communications skills to maintain and build positive client relationships
- Provided excellent leadership skills to maintain steady and productive operations.
Education
BCA -
SHERWOOD COLLEGE OF PROFESSIONAL MANAGEMENT
Lucknow01.2015
12th Class PCM -
CAREER CONVENT COLLEGE
Lucknow01.2011
10th Class PCM -
CAREER CONVENT COLLEGE
Lucknow01.2009
Skills
- MYSQL
- PostgreSQL
- EXCEL
- HTML
- CSS
- Designing
- Developing
- Testing
- BCA COMPUTER
- Computer networking
- Customer-focused
- Problem-solving
- Strategic planning
- Communication skills
- Time management
- Oyo process troubleshooting
Languages
Hindi
English
Hobby
Gym
- Maintained consistent workout regimen to improve physical and mental well-being.
- Demonstrated dedication and perseverance through regular gym attendance.
- Achieved ( weight loss, muscle gain) through structured exercise plans.
Snooker
- Developed strong analytical and strategic thinking abilities through competitive snooker.
- Cultivated patience and focus while mastering the intricacies of the game.
- Demonstrated ability to perform under pressure in competitive snooker matches.
Bike Riding
- Enhanced physical fitness and endurance through regular bike riding.
- Demonstrated self-reliance and independence through solo bike rides.
Disclaimer
I solemnly declare that all the information furnished in this document is free of errors to the best of my knowledge.
Timeline
Entrepreneur
Business
2022.12 - 2024.07
Epicenter Associate
Oyo Rooms Pvt Ltd
2021.04 - 2022.10
BCA -
SHERWOOD COLLEGE OF PROFESSIONAL MANAGEMENT
12th Class PCM -
CAREER CONVENT COLLEGE
10th Class PCM -
CAREER CONVENT COLLEGE
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