Deepak Kumar
Senior Business Development | Google Cloud Certified Engineer | Generative AI Leader | Solution Developer for Gov’t & Large Enterprises | Python, SQL, Terraform
Hyderabad
Summary
Strategic Cloud Sales Leader | Business Transformation Senior Business Development Representative at Google| TVC TDCX with over 11+ years of experience in IT sales, specializing in cloud solutions (SaaS, PaaS, IaaS). A consistent top performer, I achieved an average of 205% quota attainment in 2024 and secured a 350% quota attainment in Q1&Q2 2025. Core Competencies Strategic Sales & Client Management: Expert in identifying and closing high-potential opportunities, cultivating strong client relationships, and driving revenue growth. Technical Consultation: A trusted advisor to clients, guiding them through technical evaluations to ensure Google Cloud products are the optimal choice for their workloads. Sales Enablement: Leverage data-driven insights and collaborate with internal teams to accelerate sales cycles and optimize performance.
Overview
14
14
years of professional experience
13
13
Certifications
3
3
Languages
Work History
Senior Business Development | Google Cloud | CE
TDCX
09.2022 - Current
- Google Cloud Sales Accomplishments
- As a Google Cloud Sales professional, I'm passionate about driving business growth in key sectors, including the public sector, government and education, enterprises, and digital native startups.
- Quota Attainment & Revenue Growth
- Exceeded quota attainment in 2023/2024,2025 averaging 350% and achieving over 230 in multiple quarters.
- Qualify, Identify and evaluate the initial deal to see if it's a good fit.
- Refine, Dig deeper into the customer's needs and challenges.
- Tech Evaluation & Solution Development, Create a specific Google Cloud solution to meet the customer's technical needs.
- Proposal Negotiation, Present the formal proposal and negotiate terms and pricing.
- Migration or Implementation:The deal is won and implementation begins| Recently on Q3 2025 Deal Closed Won| GST 2.0 | 15 Million Commit for 7 Years cracked.
- Tech Role as a Customer Engineer Support: Collaborates with the customer to understand their technical requirements, design the Google Cloud solution, and often leads the Tech Evaluation & Solution Development (Stage 2). They are crucial for creating a viable and effective solution that addresses the customer's challenges.
- Contributed significantly to revenue growth by generating a high volume of qualified pipeline and influencing closed deals.
- Outreach & Engagement
- Drove strategic outreach efforts through a high volume of calls and emails, leading to a strong response rate and a high meeting show rate.
- Conversion & Collaboration
- Consistently converted leads into opportunities and ultimately into won deals.
- Maintained strong collaboration with Account Executives, ensuring a smooth handoff process, and effectively aligned my efforts with marketing campaigns.
- Expanded market presence within assigned territories by cultivating relationships with key decision-makers from target companies.
- Collaborated with cross-functional teams to develop comprehensive business proposals for potential clients.
- Mentored junior team members on best practices for successful business development strategies and techniques.
- Secured new business opportunities by researching, identifying, and targeting potential clients in various industries.
Inside Sales Team Lead
Team Management Services
10.2021 - 09.2022
- Individual Responsibilities:
- Lead Generation: Proactively identify and qualify potential borrowers in the U.S. and U.K. through targeted email campaigns, cold calling, and LinkedIn prospecting. Utilize advanced communication techniques for effective level-two calls and emails.
- Pre-qualification & Underwriting: Streamline the loan origination process by validating and forwarding qualified leads to the underwriting team. This includes gathering initial loan application details and ensuring completeness.
- Loan Origination Support: Facilitate the first step of the loan process by providing potential borrowers with a clear understanding of required loan documentation.
- Team Leadership:
- Motivational Leadership: Foster a positive and collaborative team environment that encourages open communication and knowledge sharing.
- Goal Setting & Delegation: Establish clear and measurable team goals, effectively delegate tasks, and set deadlines to ensure optimal performance.
- Team Building: Proactively organize team-building activities to enhance collaboration and morale.
Senior Associate
Shriram Capital Ltd
11.2018 - 06.2019
- Areas of Expertise:
- Financial Services (Vehicle Finance, Housing Finance, SME Finance), Insurance, and E-commerce
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Verbal Communication, Phone Skills, Listening, Data Entry Skills, , Customer Focus, Customer Service, Attention to Detail
Desktop Support Specialist
Wipro
07.2015 - 08.2017
- Technical Support:
- Troubleshoot hardware and software issues on desktops, laptops, and peripherals [1]. This could involve diagnosing problems, researching solutions, and implementing fixes.
- Provide remote technical support to Wipro employees, identifying and resolving issues over the phone or through online tools.
- Install, configure, and maintain software applications on user devices.
- Assist with setting up new workstations for employees, ensuring they have the necessary hardware and software to perform their jobs.
- User Assistance:
- Respond to user inquiries and requests for help via phone, email, or in-person support This may involve patiently explaining technical concepts to users with varying levels of computer literacy.
- Document technical issues and resolutions to ensure knowledge sharing and efficient problem-solving in the future.
- Other Duties:
- Maintain and upgrade computer equipment as needed, ensuring users have access to reliable technology.
- Stay up-to-date on the latest technologies and procedures to effectively support Wipro's business needs.
- Adhere to Wipro's internal IT policies and procedures to ensure data security and system stability.
Sales Development Representative
Elinx Infotech
05.2012 - 06.2015
- Prospecting and Lead Generation: SaaS Selling
- Identify target accounts: This involves understanding the ideal customer profile (ICP) for the ERP software and researching companies that fit the criteria.
- Research potential customers: You'll gather information on companies' pain points, current systems, and decision-makers.
- Multi-channel outreach: You'll utilize various methods like cold calling, email marketing, social media prospecting, and following up on marketing qualified leads (MQLs).
- Lead Qualification:
- Engage with prospects: Conduct initial conversations to understand their challenges and determine if your ERP solution is a good fit.
- Ask qualifying questions: This helps uncover the prospect's budget, timeline, and decision-making authority.
- Segment leads: You'll categorize leads based on their needs and readiness to buy, prioritizing those with the highest potential.
- Pipeline Management and Communication:
- Maintain and update CRM: Keep detailed records of all prospect interactions and data in the CRM system.
- Nurture qualified leads: Send informative content and stay in touch with promising leads who aren't ready to buy yet.
- Set appointments: Schedule qualified leads for demos or connect them with the Account Executive (AE) for further nurturing.
- Report on progress: Prepare reports on activities, lead generation metrics, and progress towards sales goals.
- Specific to ERP Software (SaaS):
- Understand ERP functionalities: Gain a solid grasp of your company's ERP features and benefits, specifically how they address common pain points in various industries.
- Research industry trends: Stay informed about the latest trends in ERP software and customer demands.
- Additional Responsibilities:
- Competitor analysis: Research competitor offerings and develop strategies to position your ERP solution effectively.
- Data entry and administrative tasks: You might need to update databases, prepare sales materials, and perform other administrative tasks.
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Built and managed accurate sales pipeline to maintain high volume of activity.
Education
Master of Business Administration - MBA - Finance and Marketing
Nova Educational Society - Priyadarshini College Of Business Management
07.2011
Skills
Sales Skills
Certification
Innovating with Data and Google Cloud
Dancing & Sports Activities
ACHIEVEMENTS
• 6-9 class I was the best athlete for 3 Years Army school.
• MR. FRESHER –MBA 2009-2011- Cultural Organizer
• Organizer -MBA college events (Priyadarshini college of Business management)
Nova education-Ameer-pet- Hyderabad
• Won 1 st position - NATIONAL GROUP DANCE- held in OSMANIA UNIVERSITY CAMPUS. As a
Choreographer.
• Record- winning continuously 9 intercollegiate competition (Group dance) - A.P- as a Lead.
Timeline
Certified Cloud Engineer Associate (GCP)
06-2025
Cloud Digital Leader (GCP)
01-2025
Senior Business Development | Google Cloud | CE
TDCX
09.2022 - Current
Inside Sales Team Lead
Team Management Services
10.2021 - 09.2022
Senior Associate
Shriram Capital Ltd
11.2018 - 06.2019
Desktop Support Specialist
Wipro
07.2015 - 08.2017
Sales Development Representative
Elinx Infotech
05.2012 - 06.2015
Master of Business Administration - MBA - Finance and Marketing
Nova Educational Society - Priyadarshini College Of Business Management