DEEPAK KUMAR
Noida
Summary
Dynamic Senior Manager with extensive experience at Kyndryl Solutions, specializing in enterprise business continuity and disaster recovery. Proven track record in leading compliance audits with 100% success, enhancing operational resilience through strategic risk quantification and crisis leadership. Expert in cloud and hybrid DR solutions, driving stakeholder engagement and program ownership.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Manager - Business Continuity, Disaster Recovery & Resilience
Kyndryl Solutions Pvt. Ltd
Noida
09.2021 - Current
- Lead enterprise-wide BCP and DR programs across critical sectors such as Pharmaceuticals, Banking, Manufacturing, Financial Services, Dairy and Oil & Gas.
- Design and implement continuity and recovery strategies in data center, cloud, and hybrid environments, aligning solutions with business objectives.
- Consulted on business continuity/disaster recovery, guiding resilience planning and recovery architecture to enhance operational robustness.
- Assessed risks to identify vulnerabilities and developed continuity plans that bolstered operational resilience.
- Conduct Business Impact Analysis to identify critical processes and set recovery goals in collaboration with stakeholders.
- Facilitate tabletop exercises and crisis drills to enhance preparedness, response, and decision-making during disruptions.
- Validated BCP documentation and recovery plans for audit readiness and regulatory compliance, facilitating evidence preparation for clients.
Manager - Business Continuity & Resilience
IBM India Pvt. Ltd
Gurgaon
05.2012 - 08.2021
- Owned end-to-end BCM and DR lifecycle management for large enterprise accounts in Banking, Manufacturing, Automotive sectors, ensuring alignment with business continuity objectives.
- Established BCM operating models and DC-DR governance frameworks for environments supporting 24/7 critical operations.
- Managed DR vendor ecosystems and SLAs, enhancing service availability and mitigating recovery risks.
- Led multiple regulatory audits and certifications with 100% compliance and zero major non-conformities.
- Delivered multi-location DR programs within budget, realizing cost optimization and improving operational efficiency.
Assistant Manager - IT, Information Technology
Delhi
06.2010 - 05.2012
- Developed executive-level reports tracking resilience posture, drill outcomes, and risk exposure for informed decision-making.
- Optimized IT operations, reducing costs by 15%, by implementing strategic updates and enhancing system efficiencies.
- Applied advanced expertise in server and application implementation, proactively identifying and mitigating potential performance issues before deployment.
- Managed IT infrastructure services, implementing Data Center (DC) and Disaster Recovery (DR) environments to enhance operational reliability.
- Led technical project management efforts and provided solution review for new IT initiatives, ensuring alignment with business goals.
- Directed day-to-day IT service operations and infrastructure management, including planning, execution, and incident resolution.
- Oversaw server upgrade and deployment projects, ensuring timely delivery while maintaining system stability and performance.
Senior Engineer
Wipro Infotech
Gurgaon
12.2009 - 06.2010
- Held full accountability for Data Center (DC) management, including infrastructure oversight, operations, and availability.
- Led and guided the technical team in the successful delivery of infrastructure projects and daily operations.
- Executed end-to-end server and storage implementation projects for Microsoft Exchange, SQL Server, and Windows Clustering, enhancing system reliability.
- Successfully performed a complete DC migration from Chennai to Bangalore, ensuring minimal downtime and zero data loss.
- Established new Data Center environment for ERP systems, conducting complete data migration and ensuring environment stabilization.
- Spearheaded Disaster Recovery (DR) setup for SAP and ERP environments, securing business continuity and mitigating risks.
Senior Infrastructure Management Associate
Tech Mahindra & InKnowTech
Noida
06.2008 - 06.2009
- Managed a 15-member technical team comprising System Administrators, DBA's, and Network Engineers, ensuring seamless IT operations.
- Configured VMware VMotion and implemented High Availability (HA) and Distributed Resource Scheduler (DRS) features on VMware ESX Server 3.5, enabling improved workload distribution and fault tolerance.
Network Engineer
IBM India
Gurgaon
02.2007 - 06.2008
- Designed and implemented Active Directory on Windows 2000 Server, enhancing centralized authentication and policy management.
- Managed server infrastructure across the NCR region, including Domain Controllers (DC/ADC), FTP, DHCP, File & Print Servers, and Nessus Security Scanners.
- Administered File & Print Servers on Windows 2000 Advanced Server and Windows Server 2003, ensuring smooth user access and print services.
- Oversaw user profile management, group policy configurations, and domain security across multiple server environments.
- Applied and managed patch updates, ensuring compliance with IT security standards and minimizing vulnerabilities.
- Liaised with IBM central teams for escalations, support, and technical guidance to resolve infrastructure-related issues.
Education
Master of Computer Management & Research (MCM) -
Pune University
Delhi01.2002
Bachelor of Science - Chemistry
CCS University
Meerut01.2000
Skills
- Enterprise Business Continuity
- Strategy
- Policy & Governance
- Disaster Recovery Architecture
- Assurance & Program Ownership
- Business Impact Analysis
- Risk Quantification
- Prioritization
- Crisis Leadership
- Major Incident Leadership
- Command Centre Operations
- Regulatory Compliance
- Audit Readiness
- Certifications
- ISO 22301
- NIST
- Cloud DR
- Hybrid DR
- SAP DR
- Azure
- AWS
- Zerto
- SRM
- ADG
- Log Shipping
- Executive Stakeholder Engagement
- Client Engagement
- Regulator Engagement
- Vendor Governance
- Commercial Management
- P&L Oversight
- Integrated DR Drills
- Tabletop Simulations
- Live Failover Testing
Websites
Certification
- BCM & Disaster Recovery Expert
- Certified business continuity professional (CBCP)
- ISO 22301 Business Continuity
- BCLE 2000
- IT Disaster Recovery Specialist
- Microsoft certified: Azure Solutions Architect Expert
- Microsoft certified: Azure Administrator Associate
- Zerto certified associate
Training
- ISO 22301 Business Continuity
- BCLE 2000
Awards
- People Choice Award, 04/01/23 - 04/30/24
- Power of Win Award, 04/01/22 - 04/30/23
- Catalyst Award, 09/01/19 - 08/31/20
Languages
- Hindi
- English, Proficient
- Hindi, Native
Timeline
Senior Manager - Business Continuity, Disaster Recovery & Resilience
Kyndryl Solutions Pvt. Ltd
09.2021 - Current
Manager - Business Continuity & Resilience
IBM India Pvt. Ltd
05.2012 - 08.2021
Assistant Manager - IT, Information Technology
06.2010 - 05.2012
Senior Engineer
Wipro Infotech
12.2009 - 06.2010
Senior Infrastructure Management Associate
Tech Mahindra & InKnowTech
06.2008 - 06.2009
Network Engineer
IBM India
02.2007 - 06.2008
Master of Computer Management & Research (MCM) -
Pune University
Bachelor of Science - Chemistry
CCS University