DEEPAK KUMAR
Gurugram
Summary
I would like to be a part of a successful organization, delivering the best of my knowledge abilities & skills. I will strive to uphold the reputation of the organization & at the same time enhance my skills & deliver my best to a part of a successful team.
Overview
17
17
years of professional experience
Work History
Operations Manager
Congo restaurant golf course sector 43 gurgaon
Gurgaon
11.2025 - Current
Operation Manager
Bellagio golf course
Gurgaon
06.2024 - 11.2026
- Oversaw daily operations, including inventory management, logistics, and customer service, ensuring alignment with business objectives.
- Managed a team of 50+ employees, fostering a culture of continuous improvement and professional growth.
- Streamlined communication processes between departments, fostering teamwork and improving operational efficiency.
- Collaborated with sales and marketing teams to align operational capabilities with customer needs and enhance service delivery.
- Negotiated contracts with suppliers and vendors to secure favourable terms and reduce costs.
- Monitored staff performance and developed improvement plans.
- Recruited and hired staff for organizational vacancies and enforced consistent policies across workforce.
Restaurant Manager
Unplugged Courtyard
Gurgaon
07.2022 - 06.2024
- Trained workers across all positions in food preparation, money handling, and cleaning to ensure operational efficiency.
- Trained workers in every position, including food preparation, money handling and cleaning roles.
- Trained newly hired employees on service techniques, company procedures and safety processes.
- Interviewed and hired skilled personnel to fill restaurant positions.
- Directed staff in daily assignments to achieve performance goals and maintain restaurant reputation.
- Analysed customer feedback, initiating changes in service and menu offerings to address concerns and boost repeat business.
- Negotiated competitive pricing with suppliers for quality ingredients, fostering strong relationships to support business operations.
Asst Manager
The Hook Restaurant brewery
Gurgaon
11.2021 - 06.2022
- Monitored staff performance and developed targeted improvement plans to enhance effectiveness.
- Oversaw daily operations, including opening and closing procedures, to maintain store standards.
- Coordinated with senior management to implement strategic revenue growth plans, aligning team efforts with business objectives.
- Evaluated staff performance regularly to identify areas needing improvement.
- Led weekly staff meetings to discuss targets, performance improvements, and customer feedback.
- Trained new employees on company policies, customer service excellence, and sales techniques.
- Organized staff training sessions on new product ranges, enhancing team knowledge and sales skills.
- Organized staff training sessions on new product ranges, enhancing team knowledge and sales skills.
Asst Manager
MOLECULE AIR BAR Restaurant
Gurgaon
11.2019 - 10.2021
F & B Asst. Manager
Saints N Sineers pub
Gurugram
11.2018 - 11.2019
Senior Captain
Imperfecto Ruin Pub
Noida
04.2018 - 10.2018
Senior Captain
Factory by sutra
Gurugram
06.2016 - 03.2018
Captain
Down Town Dinner Restaurant
Gurugram
06.2012 - 05.2016
Steward
Tab 01 Restaurant & Night Club
Gurugram
01.2011 - 01.2012
Senior Steward
Zinos Multi Cuisine Restaurant
Gurugram
06.2011 - 12.2011
Steward
New Adarsh Hotel & Restaurant
Manali
01.2010 - 12.2010
Education
B.A. -
Shimla University
Shimla10th -
H.P. Board
Dharamshala12th -
H.P. Board
DharamshalaSkills
- Supply chain management
- Process optimization
- Strategic planning
- Customer service
- Staff training
- Team building
- Leadership skills
Personal Information
Languages
- Hindi
- English
Hobbies and Interests
Sports and traveling
Timeline
Operations Manager
Congo restaurant golf course sector 43 gurgaon
11.2025 - Current
Operation Manager
Bellagio golf course
06.2024 - 11.2026
Restaurant Manager
Unplugged Courtyard
07.2022 - 06.2024
Asst Manager
The Hook Restaurant brewery
11.2021 - 06.2022
Asst Manager
MOLECULE AIR BAR Restaurant
11.2019 - 10.2021
F & B Asst. Manager
Saints N Sineers pub
11.2018 - 11.2019
Senior Captain
Imperfecto Ruin Pub
04.2018 - 10.2018
Senior Captain
Factory by sutra
06.2016 - 03.2018
Captain
Down Town Dinner Restaurant
06.2012 - 05.2016
Senior Steward
Zinos Multi Cuisine Restaurant
06.2011 - 12.2011
Steward
Tab 01 Restaurant & Night Club
01.2011 - 01.2012
Steward
New Adarsh Hotel & Restaurant
01.2010 - 12.2010
B.A. -
Shimla University
10th -
H.P. Board
12th -
H.P. Board