Deepak Kumar Prajapati
Ahmedabad
Summary
AWS Cloud Engineer with expertise in cloud infrastructure management and automation using AWS CloudFormation. Proven track record of enhancing productivity and ensuring efficient task completion. Strong problem-solving skills and ability to adapt to meet project deadlines while implementing security best practices. Committed to driving results in collaborative team environments.
Overview
3
3
years of professional experience
Work History
AWS Cloud Engineer
Teleperformance
Jaipur
01.2023 - 01.2025
- Managed EC2 AutoScaling groups for scaling up or down based on demand patterns.
- Built custom AMIs from existing EC2 instances to be used as a base image.
- Configured AWS Identity and Access Management (IAM) roles and policies for secure access control.
- Monitored system health metrics such as CPU utilization, memory usage, identified bottlenecks and took corrective actions accordingly.
- Configured Amazon CloudWatch alarms to monitor application performance and availability.
- Managed technical risks throughout the project lifecycle to ensure uninterrupted system performance.
- Offered technical and non-technical support and services to clients and staff regarding product use, operation and maintenance.
- Identified needs of customers promptly and efficiently.
- Led AWS cost-optimization initiatives, identifying savings opportunities and implementing cost-control measures.
- Selected appropriate AWS service based on compute, data or security requirements.
- Optimized AWS resource usage and costs through detailed analysis and application of best practices.
Technical Support Executive
Teleperformance
Jaipur
10.2021 - 12.2022
- Analyzed user feedback to identify service delivery improvement areas within one year of experience.
- Conducted remote sessions utilizing access tools to diagnose and resolve system errors.
- Provided technical support to customers via phone, email, and online chat.
- Oversaw daily performance of computer systems.
- Provided technical support for Symantec process at Teleperformance Jaipur (Mansarovar) for one year.
Education
B. Tech - EE
Madhav University
Aburoad01.2020
Higher Secondary - PCM
Railway Senior Secondary School
Aburoad01.2016
Secondary - Common
St. Anselm's Sr Secondary School
Aburoad01.2014
Skills
- AWS IAM
- EC2 management
- Agile development
- Cost management
- Application scaling
- Technical troubleshooting
- Version control systems : Git & GitHub
- Microservices implementation
- Containerization technologies : Docker
- AWS security management
- CloudWatch monitoring
- Linux (Ubuntu)
Training
- 132 KV GSS RRVPNL Training, Abu Road
- 30 Days Training Course of Data Entry Operator, IL&FS Development Corporation Projects
Declaration
I hereby declare that the above information is correct to my knowledge, and I bear the responsibility for the correctness of the above-mentioned particulars
Languages
- English
- Hindi
Personal Information
- Father's Name: Late Mr. Rajesh Kumar
- Date of Birth: 03/28/98
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
AWS Cloud Engineer
Teleperformance
01.2023 - 01.2025
Technical Support Executive
Teleperformance
10.2021 - 12.2022
B. Tech - EE
Madhav University
Higher Secondary - PCM
Railway Senior Secondary School
Secondary - Common
St. Anselm's Sr Secondary School