Deepak Kushwaha
Mumbai
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Customer Service Associate
N/A
Mumbai
02.2023 - 06.2024
Responsibility of customer Satisfaction through email or by calling
- Assisted customers with inquiries and provided product information.
- Processed orders and managed returns efficiently.
- Resolved customer complaints and escalated issues when necessary.
- Collaborated with team members to improve service delivery processes.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
Education
Bachelor of Management Studies -
Shri Chinai College of Commerce & Economics
Mumbai 05.2017 - 10.2020
Languages
English
Intermediate (B1)
B1
Timeline
Customer Service Associate
N/A
02.2023 - 06.2024
Bachelor of Management Studies -
Shri Chinai College of Commerce & Economics
05.2017 - 10.2020
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