Deepak Mekala

Technical Lead Microsoft Azure (IAAS, PAAS) Total of 9 years’ experience in IT and 6 years of core experience in designing, developing, maintaining, testing and supporting next-generation solutions in Azure Cloud also working on Azure DevOps tools . Working as a DevOps Lead in the current organization and handling a team of 15-20 members .

Objective & Principles: I would like to establish a fulfilling proactive career and assume ever-increasing responsibility in due course of time. I have always believed in the traits of determination and dedication and have tried to give my best in whatever I do, and consequently I look up to results as an eventual consequence of the efforts. This approach has always helped me to be more open towards learning. Gratitude and humility have taught me to acknowledge the resources around me and utilize them to the best extent.

· Continuous monitoring and troubleshooting of cloud hosted Applications health using Control Watch, Application Insights and various other tools.

· Supporting and troubleshooting the issues on Production and Non Production environments.

· Has good understanding of storage accounts, Virtual Networks (VNs), Azure Active Directory.

· Being on top of production issues to get them Resolved.

· Ability to work efficiently in both independent and team work environments.

· Continuous Monitoring of application using Splunk, Dynatrace, Moogsoft, Application Insights, Log Analytics.

· Well versed with deployments, maintenance and troubleshooting applications on Microsoft Cloud Infrastructure Azure.

· Well-versed with installation, configuration & administration of Microsoft applications.

· Created user accounts, modified and deleted according to the environment using user administration in Active Directory

· Working experience in setting up cluster environment for load balancing and high availability of Windows servers

· Experience in Database Security includes creating Logins and Roles for users to access the database

· Managed security logins and worked with Windows authentication, SQL server authentication and mixed modes

· Migrations from on-prem to Azure& experienced in configuring load balancer

· App Migrations

· Database migrations

· Handling a team of 15-20 members.

· Open NOC calls if required to provide extended on call triage and support to escalate and resolve any issue across OTT Platform for DEV/Test/UAT/PROD environments.

· Work on escalated tasks related to interconnectivity issues and complex cloud-based identity management and user authentication, service interruptions with Virtual Machines (their host nodes) and associated virtual storage (Blobs, Tables, Queues).

· Reporting to the Group Manager for technical escalations, analyse top- issues and top call drivers for the week and provide action plans to streamline processes.

· Handle escalated Support tickets till closure for streaming platform.

· Exposed to working with various issue severities, engaging specialized teams, close deadlines.

· Work closely with the program management / product group for info on new released features.

· Creating and updating different documents that extend helps for smooth running of the project day to day activity.

· Contribute and collaborate with the content development team for official documentation, tech blogs and "how-to" tutorials.

· Design lab sessions for team members to reproduce critical issue.