Deepak Nagaraj R
Shivamogga
Summary
Providing valuable expertise to Organization. Seeking a career to utilize my skills and abilities to my utmost potential through continuous learning and practice & to handle important portfolios of company and looking for a challenging opportunity in a Professional Environment. Looking to work for the organization where I can effectively use my theoretical knowledge and use them practically in order to gain some experience from the company. By learning and observing, I wish to render my service in the field of Insurance. Seeking to upgrade my technical knowledge and skills. Investigates and solves customer concerns to resolve process problems. Well-versed in gathering, reviewing and reporting on insurance information. Adept at achieving service and productivity benchmarks consistently.
Overview
5
5
years of professional experience
Work History
Process Executive and Senior Process Executive
ARTHUR J. GALLAGHER & Co.
01.2019 - Current
1. Policy Analyst (Current Position):
- Conduct thorough reviews of insurance policies to ensure accuracy and compliance with company standards and regulatory requirements.
- collaborate with underwriters and agent to resolve discrepancies and improve policy clarity.
- Provide guidance and training to junior analyst to enhance team efficiency and accuracy
2. Client relationship manager:
- Acted as the primary point of contact for client, addressing enquiries, resolving issues, and providing personalized insurance solution.
- Conducted policy reviews with client to identify coverage gap and recommended appropriate adjustment to meet their involving needs.
- Cultivated long-term relationship with clients through proactive communication and attentive service. Resulting in high retention rates and positive referrals.
3. Senior policy checker:
- Led a team of policy checker overseeing their work quality and providing mentorship to ensure adherence to company standards and deadlines.
- Implemented process improvements to streamline policy checking procedures, resulting in reduced turnaround times and increased the accuracy
Education
Master of Commerce (correspondence) -
KSOU University
Bachelor of commerce, Accounting -
Kuvempu university
Pre-University -
National Pre-University college
Secondary School -
JPN college
Skills
- Proficient in policy analysis and interpretation
- Excellent communication and interpersonal skill
- Strong attention to detail and analytical abilities
- Ability to multitask and prioritize in a fast-paced environment
- In-depth knowledge of insurance products, regulations, and industry best practice
- Utilization management
- Forecasting
- Business process improvement
- Process mapping
- Data Tracking
- Document processing
- Claims Processing
- Efficiency Improvement
- Report writing skills
- Data review
- Compliance Management
- Workflow Analysis
- Coaching and Mentoring
- Proposal Development
- Security understanding
- Lean Six Sigma
- Cross-functional team leadership
- Operations Management
Personal Information
- Date of Birth: 05/19/94
- Gender: Male
- Marital Status: Married
Languages
- Kannada
- English
Disclaimer
I declare the information given above is true to the best of my knowledge.
Languages
Kannada
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
References
References available upon request.
Timeline
Process Executive and Senior Process Executive
ARTHUR J. GALLAGHER & Co.
01.2019 - Current
Master of Commerce (correspondence) -
KSOU University
Bachelor of commerce, Accounting -
Kuvempu university
Pre-University -
National Pre-University college
Secondary School -
JPN college
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