Summary
Overview
Work History
Education
Skills
Disclaimer
Certification
Personal Information
Hobbies Interests Awards
Timeline
Generic
Deepak Naresh Bhardwaj

Deepak Naresh Bhardwaj

Dombivli West

Summary

  • Maintaining high discipline, coordination with seniors for cross training and innovative suggestion.
  • Keeping TAT commitment Managing escalation and monitoring quality standard team and providing feedback
  • Imparting training to associate about the process and participated in all client calls, preparing SOD & EOD report

Overview

14
14
years of professional experience
1
1
Certification

Work History

Production Analyst

NAM SMART AUTOMATION
10.2022 - 10.2025
  • As a part of process, worked on python both in UAT & Production
  • Need to coordinate with BA and Developer for process walkthrough
  • The process is both Manual & Automated depends on the process
  • Need to run python (BOT) script
  • Worked on various processes and handled at various levels
  • Tools Worked :- Python, Anaconda, Tectia, Eclipse, webex, Database and so on
  • Raising CMP for all PA & new joinee, prepare MIS, MBR, LILO & Schedule Adherence

Modification Doc Audit / Process Associate ( CITI Mortgage)

TATA Consultancy services
07.2013 - 01.2024
  • Verify all the details which citi sent to us
  • Interaction with clients to resolve unexpected problem
  • Citi offer modification to borrower and then they verify details signed the documents and sent it to citi

Citibank Canada Receivables / Tester / IPE

TATA Consultancy services
09.2019 - 10.2022
  • Analyzing requirement from Jira User, BRD, FRD and reporting errors
  • Developing Manual Test Case, Test Scenario based on business & functional requirement
  • Test execution and ensuring timely completion
  • Co-ordination with Business Analyst / Developers for resolution of queries, reports, routine follow up for updates on defects
  • Worked different phases of testing cycle like smoke, integration, regression, UAT & SIT testing
  • Tools Worked: SSH Tectia, JIRA, EPS, Lockbox, Fintrac, Postman App
  • Worked on API (Application programming testing) by using postman application

Nation star mortgage / Sr. Account service Analyst

TATA Consultancy services
04.2018 - 09.2019
  • Reviewing payment received for borrower
  • Preparing SOP process map, document for audit
  • Joined as an SME which mainly concern with incoming and allocating borrower payment from various other sources from borrower account

Image validation / Sr. Process Associate

TATA Consultancy services
01.2017 - 02.2018
  • Review the document of the borrower
  • Preparing account for sale to the third party

WNS Global Services pvt ltd
12.2011 - 07.2013
  • Worked in insurance new business & underwriting (BFSI)

Education

B.com -

Mumbai University
01.2010

Skills

  • Production planning
  • Agile methodology
  • Test case design
  • Functional testing
  • End-to-end testing
  • Test execution
  • Defect tracking
  • Testing tools
  • Ad-hoc testing

Disclaimer

I undertake that the above information is true and correct to the best of my knowledge and belief.

Certification

ISTQB (International Software Testing Qualification Board)

Personal Information

  • Date of Birth: 10/31/89
  • Nationality: Indian
  • Marital Status: Married

Hobbies Interests Awards

  • Cricket
  • Reading
  • Badminton
  • Received awards for cricket competition multiple times at Company level.
  • Received RnR certificate multiple times at various process.

Timeline

Production Analyst

NAM SMART AUTOMATION
10.2022 - 10.2025

Citibank Canada Receivables / Tester / IPE

TATA Consultancy services
09.2019 - 10.2022

Nation star mortgage / Sr. Account service Analyst

TATA Consultancy services
04.2018 - 09.2019

Image validation / Sr. Process Associate

TATA Consultancy services
01.2017 - 02.2018

Modification Doc Audit / Process Associate ( CITI Mortgage)

TATA Consultancy services
07.2013 - 01.2024

WNS Global Services pvt ltd
12.2011 - 07.2013

B.com -

Mumbai University

Similar Profiles

CREATE PROFILE
Deepak Naresh Bhardwaj