Deepak Naresh Bhardwaj
Dombivli West
Summary
- Maintaining high discipline, coordination with seniors for cross training and innovative suggestion.
- Keeping TAT commitment Managing escalation and monitoring quality standard team and providing feedback
- Imparting training to associate about the process and participated in all client calls, preparing SOD & EOD report
Overview
14
14
years of professional experience
1
1
Certification
Work History
Production Analyst
NAM SMART AUTOMATION
10.2022 - 10.2025
- As a part of process, worked on python both in UAT & Production
- Need to coordinate with BA and Developer for process walkthrough
- The process is both Manual & Automated depends on the process
- Need to run python (BOT) script
- Worked on various processes and handled at various levels
- Tools Worked :- Python, Anaconda, Tectia, Eclipse, webex, Database and so on
- Raising CMP for all PA & new joinee, prepare MIS, MBR, LILO & Schedule Adherence
Modification Doc Audit / Process Associate ( CITI Mortgage)
TATA Consultancy services
07.2013 - 01.2024
- Verify all the details which citi sent to us
- Interaction with clients to resolve unexpected problem
- Citi offer modification to borrower and then they verify details signed the documents and sent it to citi
Citibank Canada Receivables / Tester / IPE
TATA Consultancy services
09.2019 - 10.2022
- Analyzing requirement from Jira User, BRD, FRD and reporting errors
- Developing Manual Test Case, Test Scenario based on business & functional requirement
- Test execution and ensuring timely completion
- Co-ordination with Business Analyst / Developers for resolution of queries, reports, routine follow up for updates on defects
- Worked different phases of testing cycle like smoke, integration, regression, UAT & SIT testing
- Tools Worked: SSH Tectia, JIRA, EPS, Lockbox, Fintrac, Postman App
- Worked on API (Application programming testing) by using postman application
Nation star mortgage / Sr. Account service Analyst
TATA Consultancy services
04.2018 - 09.2019
- Reviewing payment received for borrower
- Preparing SOP process map, document for audit
- Joined as an SME which mainly concern with incoming and allocating borrower payment from various other sources from borrower account
Image validation / Sr. Process Associate
TATA Consultancy services
01.2017 - 02.2018
- Review the document of the borrower
- Preparing account for sale to the third party
WNS Global Services pvt ltd
12.2011 - 07.2013
- Worked in insurance new business & underwriting (BFSI)
Education
B.com -
Mumbai University
01.2010
Skills
- Production planning
- Agile methodology
- Test case design
- Functional testing
- End-to-end testing
- Test execution
- Defect tracking
- Testing tools
- Ad-hoc testing
Disclaimer
I undertake that the above information is true and correct to the best of my knowledge and belief.
Certification
ISTQB (International Software Testing Qualification Board)
Personal Information
- Date of Birth: 10/31/89
- Nationality: Indian
- Marital Status: Married
Hobbies Interests Awards
- Cricket
- Reading
- Badminton
- Received awards for cricket competition multiple times at Company level.
- Received RnR certificate multiple times at various process.
Timeline
Production Analyst
NAM SMART AUTOMATION
10.2022 - 10.2025
Citibank Canada Receivables / Tester / IPE
TATA Consultancy services
09.2019 - 10.2022
Nation star mortgage / Sr. Account service Analyst
TATA Consultancy services
04.2018 - 09.2019
Image validation / Sr. Process Associate
TATA Consultancy services
01.2017 - 02.2018
Modification Doc Audit / Process Associate ( CITI Mortgage)
TATA Consultancy services
07.2013 - 01.2024
WNS Global Services pvt ltd
12.2011 - 07.2013
B.com -
Mumbai University