Deepak Negi
Agra
Summary
Dynamic and results-oriented professional with extensive experience in business analysis and process improvement, notably at AMERICAN EXPRESS TRAVEL. Demonstrated leadership in guiding teams towards achieving business goals, coupled with exceptional analytical and problem-solving skills. Proven track record in enhancing operational efficiency by over 30%, leveraging expertise in Microsoft Office and effective time management. Skilled in sales and customer relationship management, with background in diverse sales environments.
Overview
22
22
years of professional experience
Work History
Product Retailer
Network Marketing
Agra
08.2011 - Current
- Helping People to get into their best shape by guiding them for their FITNESS
- Maintain monthly Sales track of products
- Encouraging Team members to generate business
- Organize business development meetings and trainings
Business Analyst
AMERICAN EXPRESS TRAVEL
Gurgaon
09.2010 - 07.2011
- User Acceptance Testing and Business Analysis.
- Improvements, identification, mapping out, and documentation of travel business processes (including information on process flow/detail, resources engaged, and effort-to-gain ratios)
- Identify opportunities for improvement in business functionality and/or efficiency via existing, enhanced, or new systems.
- Develop promising ideas and opportunities for improvement into prospective projects.
Counsellor
INTERGLOBE TECHNOLOGY QUOTIENT PVT LTD. (Galileo)
Noida
04.2009 - 09.2010
- Provide Galileo-related support to the travel agent, and also provide a solution after sales.
- To be a single-point interface between travel agents and Galileo for effective troubleshooting.
- Co-ordinate with various vendors, including international and domestic airlines, hotel chains, and car rental companies, for problem resolution.
- Solving reissue, refund cases, and fare-related queries.
Assistant Team Leader
GATEWAY BPO PVT LTD.
New Delhi
07.2005 - 04.2009
- Working on the well-known software, Hitchhiker, for loading fares and making routing and conditions on it.
- The project involves quality analysis of data entry of airfares into Hitchhiker databases via a dedicated Internet line. Quality check and testing of airline faresheet, routing, ticket condition, and rule as per airline deal sheet.
- Check and make all possible routings for different destinations as per the airline contract for different clients (Major Clients: more than 150 airlines apart from this IATA, E-BOOKERS, LASTMINUTE.COM).
Fares Co-Ordinator
CARLSON WAGONLIT TRAVELS PVT LTD.
New Delhi
10.2003 - 07.2005
- Handling a very prestigious project on the Smart Fares solution of Carlson Wagonlit Travel.
- Also handling GAILILEO Agency Private Fares projects and AMADEUS Nego Fares projects.
- The project involves quality analysis of data entry of airfares into smart fares databases via a dedicated Internet line.
Data Processing Agent
Makemytrip.com
New Delhi
03.2003 - 10.2003
- The responsibilities of the Data Processing Agent are: maintaining the database of the Makemytrip.com website. Loading the fares of all major airlines to and from U.S. destinations to and from India.
- Making all possible routing for travel from the USA or from India by using Amadeus.
Education
Trained by GALILEO - Central Reservation System Basic Course
01.2009
Trained by GALILEO - Galileo Document Production Course
01.2009
IATA / UFTAA foundation course -
01.2003
Senior Secondary Certificate Examination -
Central School
01.2002
Secondary School Examination -
Central school
01.2000
B. Com -
Delhi University
Diploma in International Airlines Ticketing ,Travel &Tourism Management -
IITC
Computerized Reservation System (AMADEUS) -
IITC
Skills
- Hardworking
- Effective learners
- Excellent analytical skills
- Marathon runner
- Microsoft Office
- Problem Solving
- Supervision
- Leadership
Extracurricular Activities
Marathon Runner (TATA Mumbai Full Marathon, Vedanta Delhi Half Marathon, NEB Sports New Delhi Full Marathon, Satara Hills Half Marathon).
Languages
- Hindi
- English
Personal Information
- Father's Name: Capt. Dilwan Singh Negi
- Date of Birth: 09/08/83
Timeline
Product Retailer
Network Marketing
08.2011 - Current
Business Analyst
AMERICAN EXPRESS TRAVEL
09.2010 - 07.2011
Counsellor
INTERGLOBE TECHNOLOGY QUOTIENT PVT LTD. (Galileo)
04.2009 - 09.2010
Assistant Team Leader
GATEWAY BPO PVT LTD.
07.2005 - 04.2009
Fares Co-Ordinator
CARLSON WAGONLIT TRAVELS PVT LTD.
10.2003 - 07.2005
Data Processing Agent
Makemytrip.com
03.2003 - 10.2003
Trained by GALILEO - Central Reservation System Basic Course
Trained by GALILEO - Galileo Document Production Course
IATA / UFTAA foundation course -
Senior Secondary Certificate Examination -
Central School
Secondary School Examination -
Central school
B. Com -
Delhi University
Diploma in International Airlines Ticketing ,Travel &Tourism Management -
IITC
Computerized Reservation System (AMADEUS) -
IITC
Similar Profiles
Amrit GuptaAmrit Gupta
Intern at network marketingIntern at network marketing
Deisy VillarrealDeisy Villarreal
Sales Person at Network MarketingSales Person at Network Marketing
Aaliyah SourinthaAaliyah Sourintha
Mentor at Network MarketingMentor at Network Marketing