Deepak Pachouri

• Developed, implemented, and managed center's budget.
• Conducted regular staff meetings to ensure all personnel were properly trained on policies and procedures.
• Managed day-to-day operations of the center, including staffing, scheduling, budgeting, inventory control and customer service.
• Resolved conflicts between customers and staff members in a professional manner.
• Maintain Daily report ( Expense , Revenue , Feedback,

Maintenance and Safety.

• Developed strong working relationships with staff, fostering a positive work environment.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.

• Responsible for managing the daily operations of the front office, including greeting guests, answering phone calls and emails.
• Provided leadership to ensure that all Front Office team members are delivering excellent customer service.
• Ensured compliance with hotel policies and procedures as well as local, state and federal regulations.
• Developed and implemented strategies to maximize guest satisfaction and optimize operational efficiency.
• Resolved customer complaints promptly and efficiently while maintaining a professional demeanor at all times.
• Analyzed daily reports such as occupancy rate report, revenue report, prepared by subordinates.