Summary
Overview
Work History
Education
Skills
Certification
Projects
Education
Hobbies and interests
Affiliations
Timeline
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DEEPAK PANT

Mumbai

Summary

Dynamic Assistant Operations Manager at Sun Logistics with a proven track record in process management and stakeholder communication. Successfully launched a new business unit, achieving 100% contract compliance. Skilled in KPI tracking and team engagement, driving performance improvements through effective coaching and business case development.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Operations Manager

Sun Logistics
Mumbai
06.2024 - Current
  • Led the launch of Sun Flexitanks (new business unit at Sun Logistics), ensuring 100% adherence to client contracts by designing SOPs, conducting daily briefings/debriefings, and tracking KPIs.
  • Reduced procurement costs by 18% through developing and presenting business cases using Total Cost of Ownership (TCO) analysis, securing stakeholder sign-off, and executing supplier negotiations.
  • Process Compliance: Ensured flawless execution of client contracts by conducting shift briefings/debriefings, tracking KPIs (AHT, FTR, QA scores), and sharing performance reports.
  • Stakeholder Management: Partnered with clients to update contract terms, resolve escalations, and present monthly business reviews (MBRs).

Intern

Mahindra Accelo
Pune
03.2023 - 05.2023
  • Performance Improvement: Implemented inventory/waste management projects, generating ₹8.78L annual ROI.
  • Training and Coaching: Conducted process trainings for 20+ employees, reducing errors and improving team productivity.

Education

Master of Business Administration - Operations and Supply Chain Management and Business Analytics

Universal Business School
Karjat, India
2024

Bachelor of Science - Information Technology

S.I.E.S college of Arts, Science and Commerce
Mumbai, India
2022

Certificate of Higher Education -

Kendriya Vidyalaya
Mumbai

Skills

  • Process Management: Contract Compliance RCA SOP Development KPI tracking
  • Tools: Power BI Tableau Advanced Excel SQL (Basic)
  • Soft skills: Stakeholder communication Coaching Team engagement Problem-solving
  • Problem-solving frameworks: MECE SWOT Porter's Five Forces
  • Team Leadership: Performance Coaching Feedback Delivery Conflict Resolution
  • Communication: Business storytelling (Minto Pyramid Principle) Cross-functional Collaboration
  • Cross-functional Tech Collaboration
  • Business Case Development

Certification

  • Certified Six Sigma Yellow Belt, Coursera, Course by the University of Georgia focusing on basic principles of Operational excellence.
  • Google Project Management, Coursera, Certification providing detailed knowledge on project management and different terms related to it by Google project managers themselves.

Projects

1. CMAPs: RFID-Based Supplier Backtracking System 2. OPENEXPO: Nifty 50 Companies Research

(Supply Chain Innovation | Process Automation)
Situation: Lack of real-time visibility in supplier deliveries caused delays and inventory inaccuracies for a manufacturing client in Indore.
Actions:

  • Deployed RFID tags on 200+ high-value components to capture real-time location/condition data.
  • Revised/New Action Bullet: "Collaborated closely with software developers and ERP specialists to integrate RFID sensor data feeds into the client's SAP system, ensuring seamless data flow and automated alert functionality.
  • Partnered with technical teams throughout the development, testing, and deployment phases to ensure solution alignment with operational needs.

2. OPENEXPO: Nifty 50 Companies Research

(Strategic Analysis | Financial Benchmarking)
Situation: EXQ International needed actionable insights on Nifty 50 firms to guide investment strategies.
Actions:

  • Developed a weighted scoring model (Excel/Power BI) to rank companies on growth, risk, and culture.
  • Conducted sentiment analysis of annual reports/earnings calls to assess leadership transparency.

Education

other

Hobbies and interests

  • Represented school and college teams; honed leadership, teamwork, and strategic thinking under competitive pressure.
  • Enthusiast of psychological thrillers and mysteries; enjoy analyzing narratives and problem-solving.

Affiliations

  • Captain, College Cricket Team (2020–2022)
    Led a 15-member squad to regional finals.
  • Marathon Runner
    Completed 3 half-marathons in Mumbai

Timeline

Assistant Operations Manager

Sun Logistics
06.2024 - Current

Intern

Mahindra Accelo
03.2023 - 05.2023

Master of Business Administration - Operations and Supply Chain Management and Business Analytics

Universal Business School

Bachelor of Science - Information Technology

S.I.E.S college of Arts, Science and Commerce

Certificate of Higher Education -

Kendriya Vidyalaya
DEEPAK PANT