DEEPAK PAWAR
Dubai
Summary
Energetic Travel Sales executive enthusiastic about working with a high- performance team. Personable, responsible and hardworking professional. Dedicated to customer satisfaction.
Overview
13
13
years of professional experience
2011
2011
years of post-secondary education
Work History
Travel Sales Executive
High Q Tourism
Dubai, Dubai
01.2025 - Current
- Promoting and selling various travel products, including flights, hotels, tours, and activities
- Identifying and understanding customers' travel preferences, budgets, and requirements to create personalized itineraries
- Offering recommendations and guidance on destinations, travel styles, and local customs
- Establishing and maintaining strong relationships with clients to ensure repeat business and positive referrals
- Addressing customer questions, concerns, and complaints promptly and efficiently
- Developing detailed travel plans, including transportation, accommodation, and activities, based on client needs
- Booking flights, hotels, tours, and other travel arrangements
- Building and maintaining relationships with travel suppliers and tour operators
- Keeping abreast of the latest travel trends, regulations, and safety measures
Kitchen Manager
LAZY SUZIE
Dubai
03.2021 - 12.2024
- Purchased food and cultivated strong vendor relationships
- Resolved customer concerns with food preparation in a timely manner
- Monitored linework processes to maintain consistency in quality, quantity and presentation
- Hired and managed all kitchen staff
- Prepared selected dishes and ingredients in advance, improving efficiency during peak service hours
- Motivated staff to perform at peak efficiency and quality
- Oversaw food preparation and monitored safety protocols
- Meticulously checked delivery contents to verify product quality and quantity
- Maximized quality assurance by completing frequent checks of the line
Business Development Manager
MANGATEWAY PVT LTD
India
10.2018 - 04.2020
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency
- Influenced key decision-making and established trust with stakeholders
- Drew on understanding of key markets to push development of business strategies
- Generated leads to bring in new client revenue and improve bottom-line profitability
- Designed strategy to win new business and maximize selling opportunities among existing clients, achieving lucrative results
- Contacted and converted potential customers via telephone, email and in-person enquirers
Steward
Crowne Plaza
India
11.2016 - 08.2018
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimizing potential service delays
- Served high volumes of guests in fast-paced service environments with exceptional customer care
- Delivered food and drinks from kitchen to respective tables to meet timely expectations
- Warmly greeted guests upon arrival to create welcoming atmosphere
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns
Housekeeping Cleaner
HOTEL GOLD REGENCY
India
08.2014 - 09.2016
- Vacuumed and steamed carpets, curtains and upholstered furniture
- Maintained flexible working patterns to best suit evolving customer needs
- Swept, mopped, waxed and polished floors, delivering pristine finish
- Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards
- Maintained strong levels of client trust through honest communication and delivery of impeccable finish
- Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering
Barista
DR.Cafe
Saudi Arabia
06.2012 - 06.2014
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment
- Warmly greeted and served customers, promptly processing payments to minimize wait times
- Created speciality drinks according to exact customer requests and preferences
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards
- Fulfilled personalized orders with specialty milk options, meeting strict dietary requirements
Education
Diploma -
Travel Tourism and Airport Handling
Senior Secondary School Education - undefined
Intermediate
Secondary School Education - undefined
Matriculation
Skills
- Team Leadership
Languages
English
Intermediate
Hindi
Proficient (C2)
Arabic
Elementary
Punjabi
Upper intermediate
Interests
Learning new skills
Social worker
Travelling
Indian passport no.
Z5528540
Personal Information
- Gender: Male
- Nationality: Indian
Timeline
Travel Sales Executive
High Q Tourism
01.2025 - Current
Kitchen Manager
LAZY SUZIE
03.2021 - 12.2024
Business Development Manager
MANGATEWAY PVT LTD
10.2018 - 04.2020
Steward
Crowne Plaza
11.2016 - 08.2018
Housekeeping Cleaner
HOTEL GOLD REGENCY
08.2014 - 09.2016
Barista
DR.Cafe
06.2012 - 06.2014
Senior Secondary School Education - undefined
Intermediate
Secondary School Education - undefined
Matriculation
Diploma -
Travel Tourism and Airport Handling
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