DEEPAK PAWAR
Dubai
Summary
Energetic Travel Sales executive enthusiastic about working with a high- performance team. Personable, responsible and hardworking professional. Dedicated to customer satisfaction.
Overview
13
13
years of professional experience
2011
2011
years of post-secondary education
Work History
Travel Sales Executive
High Q Tourism
Dubai, Dubai
01.2025 - Current
- Promoting and selling various travel products, including flights, hotels, tours, and activities
- Identifying and understanding customers' travel preferences, budgets, and requirements to create personalized itineraries
- Offering recommendations and guidance on destinations, travel styles, and local customs
- Establishing and maintaining strong relationships with clients to ensure repeat business and positive referrals
- Addressing customer questions, concerns, and complaints promptly and efficiently
- Developing detailed travel plans, including transportation, accommodation, and activities, based on client needs
- Booking flights, hotels, tours, and other travel arrangements
- Building and maintaining relationships with travel suppliers and tour operators
- Keeping abreast of the latest travel trends, regulations, and safety measures
Kitchen Manager
LAZY SUZIE
Dubai
03.2021 - 12.2024
- Purchased food and cultivated strong vendor relationships
- Resolved customer concerns with food preparation in a timely manner
- Monitored linework processes to maintain consistency in quality, quantity and presentation
- Hired and managed all kitchen staff
- Prepared selected dishes and ingredients in advance, improving efficiency during peak service hours
- Motivated staff to perform at peak efficiency and quality
- Oversaw food preparation and monitored safety protocols
- Meticulously checked delivery contents to verify product quality and quantity
- Maximized quality assurance by completing frequent checks of the line
Business Development Manager
MANGATEWAY PVT LTD
India
10.2018 - 04.2020
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency
- Influenced key decision-making and established trust with stakeholders
- Drew on understanding of key markets to push development of business strategies
- Generated leads to bring in new client revenue and improve bottom-line profitability
- Designed strategy to win new business and maximize selling opportunities among existing clients, achieving lucrative results
- Contacted and converted potential customers via telephone, email and in-person enquirers
Steward
Crowne Plaza
India
11.2016 - 08.2018
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimizing potential service delays
- Served high volumes of guests in fast-paced service environments with exceptional customer care
- Delivered food and drinks from kitchen to respective tables to meet timely expectations
- Warmly greeted guests upon arrival to create welcoming atmosphere
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns
Housekeeping Cleaner
HOTEL GOLD REGENCY
India
08.2014 - 09.2016
- Vacuumed and steamed carpets, curtains and upholstered furniture
- Maintained flexible working patterns to best suit evolving customer needs
- Swept, mopped, waxed and polished floors, delivering pristine finish
- Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards
- Maintained strong levels of client trust through honest communication and delivery of impeccable finish
- Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering
Barista
DR.Cafe
Saudi Arabia
06.2012 - 06.2014
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment
- Warmly greeted and served customers, promptly processing payments to minimize wait times
- Created speciality drinks according to exact customer requests and preferences
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards
- Fulfilled personalized orders with specialty milk options, meeting strict dietary requirements
Education
Diploma -
Travel Tourism and Airport Handling
Senior Secondary School Education - undefined
Intermediate
Secondary School Education - undefined
Matriculation
Skills
- Team Leadership
Holiday packages creation
Pricing strategy formulation
E-Commerce platform operation
Customer retention strategy
Communication excellence
Sales forecasting insight
Travel product knowledge
International reservations
Languages
English
Intermediate
Hindi
Proficient (C2)
Arabic
Elementary
Punjabi
Upper intermediate
Interests
Learning new skills
Social worker
Travelling
Indian passport no.
Z5528540
Personal Information
- Gender: Male
- Nationality: Indian
Timeline
Travel Sales Executive
High Q Tourism
01.2025 - Current
Kitchen Manager
LAZY SUZIE
03.2021 - 12.2024
Business Development Manager
MANGATEWAY PVT LTD
10.2018 - 04.2020
Steward
Crowne Plaza
11.2016 - 08.2018
Housekeeping Cleaner
HOTEL GOLD REGENCY
08.2014 - 09.2016
Barista
DR.Cafe
06.2012 - 06.2014
Senior Secondary School Education - undefined
Intermediate
Secondary School Education - undefined
Matriculation
Diploma -
Travel Tourism and Airport Handling