Summary
Overview
Work History
Education
Skills
Certification
Languages
Languages
Timeline
Generic

DEEPAK PURI

delhi

Summary

  • Customer-focused retail professional with 5+ years of experience in high-performing fashion brands like Adidas and Dune London. Proven success in visual merchandising, personalized customer service, and team leadership. Adept at boosting sales, improving customer satisfaction, and managing inventory in fast-paced retail environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Fashion Retail Assistant

Adidas
Connaught Place
04.2024 - Current
  • Ranked among top 3 sales performers consistently.
  • Advised customers on product selection and styling.
  • Built strong repeat-customer relationships through tailored service.
  • Checked out customers quickly and efficiently while providing excellent customer service.
  • Managed fitting rooms, ensuring they were neat, orderly, free of clutter and odorless.
  • Assisted customers in selecting items that best suited their needs.
  • Attended team meetings regularly to discuss product knowledge updates or changes in policy.
  • Performed daily opening and closing procedures such as counting register funds, completing bank deposits.
  • Provided fashion advice to customers based on their individual needs and preferences.
  • Greeted customers upon entering the store and provided them with assistance when needed.

Office Assistant

Kyraa Finvest Advisors (OPC) Pvt Ltd
01.2020 - 01.2021
  • Managed daily office operations and handled audits.

Coordinated procurement, travel, and maintained budget records.

  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Managed inventory of office supplies and placed orders when needed.

Fashion Consultant

Dune London
Vasant Kunj
01.2017 - 01.2018
  • Delivered personalized fashion advice and upsold products.
  • Advised management on ways to improve customer satisfaction levels through improved product offerings.
  • Managed daily operations including opening and closing duties, cash handling, restocking shelves.
  • Maintained a high level of professionalism while interacting with clients in person or via telephone.
  • Organized and maintained merchandise displays, ensuring proper placement of items according to company guidelines.
  • Provided personalized fashion advice to customers based on their individual body type and lifestyle needs.
  • Assisted customers in finding clothing sizes or styles when needed.

Designed and maintained appealing visual displays.

Trained junior staff and ensured high customer satisfaction scores.

Education

Bachelor of Hotel Management - hotel industry

Banarsidas Chandiwala Institute of Hotel Management and Catering
01.2014

Skills


  • Visual Merchandising & Styling
  • Inventory & Stock Replenishment
  • Sales Target Achievement
  • Team Supervision & Training
  • Retail Operations Management
  • Customer engagement
  • Visual merchandising
  • Fashion consulting
  • Sales techniques
  • Product knowledge
  • Customer relationship management
  • Leadership qualities
  • Fashion history

Certification

  • ChatGPT Complete Guide: Learn Midjourney, ChatGPT 4 and More, Udemy
  • How to Improve Writing Skills?, Online Course
  • Smart English Basics for Professionals, Online Course
  • Customer Relationship Management, Online Course
  • Advance Level in Midjourney, ChatGPT, Online Course
  • Learning about Artificial Intelligence, Online Course

Languages

  • English, Fluent
  • Hindi, Native

Languages

Hindi
First Language
English
Proficient
C2

Timeline

Fashion Retail Assistant

Adidas
04.2024 - Current

Office Assistant

Kyraa Finvest Advisors (OPC) Pvt Ltd
01.2020 - 01.2021

Fashion Consultant

Dune London
01.2017 - 01.2018

Bachelor of Hotel Management - hotel industry

Banarsidas Chandiwala Institute of Hotel Management and Catering
DEEPAK PURI