Deepak Raghavendra

• Helped transition entire Oracle SOA Stack to MuleSoft for Prepaid Business Unit.
• Analyzed problematic areas to provide integration strategies.
• Determined areas for improvement in current on premise systems and help customer migrate to cloud.
• Implemented around 100 interfaces related to Prepaid Billing and provisioning using MuleSoft and OSB to accommodate transition to customer cloud.
• Developed API's to setup integration landscape for applications such as Siebel CRM, Huawei CBS and proprietary network applications.

• Provided current best practices and third-party solution alternatives to implement EBS12c to MCFO Integration System to increase business’s ability to develop accurate long term shipping forecasts, estimate resources, schedule work, assign ship crews and monitor costs / completion time-lines.
• Defined enterprise processes for Marine management products and best practices and tailored enterprise processes for BCF Hub applications.
• Participated in system development life cycle from requirements analysis through system implementation.
• Reviewed clients' overall app and infrastructure estate, business priorities and success criteria to design transformation plans.
• Original Solution developed 10+ years ago in SOA 10g. Helped clients to migrate solution for crew scheduling in Mulesoft for various EBS integrations related to Payments, Employees, Jobs and other modules.
• Provided technical leadership to team members during system design.
• Performed quality code review and removed technical debt and security vulnerabilities.

· Guide Customer Operations Teams in using Enterprise Architecture frameworks, establishing governance models and implementing business process modeling disciplines.

· Development of multi-year strategic roadmaps encompassing the evolution of enterprise business solution portfolios from current to future state.

· Designed and implemented Work Order Accuracy Management System to increase business’s ability to develop accurate long term forecasts, estimate resources, schedule work, order and pick accurate materials, assign field crews and monitor costs / completion time-lines.

· Led a team of consultants to create a single CRM platform with integration to Billing, ERP, AM systems for all cities engaged by EPCOR for complete visibility of customer activity, interests and experience to enable agents connect quickly with Utilities customers.

· Architected a solution for a 600k+ project to develop systems for 311 and Water Management Systems resulting in successful opportunities for the company across several other cities in USA and Canada.

· Suggest architectural improvements, design and integration solutions, and formulate methodologies to optimize object-oriented software and database development.

· POC with Networking group Data Scientists to deliver Fraud Management and Network Optimization AI strategy.

· Design end-to-end Process Flow, Web Services definitions/message formats/security credentials/SLAs/Constraints/system alerts, integration interfaces using Oracle SOA and BPM products.

· Implemented cloud migration strategy for Small and Medium Scale Customer Platform to reduce platform maintenance operating costs to 40%, with a projected savings of $500k quarterly and improving employee engagement hours to work on more critical projects.

· Led a team of offshore consultants to develop and support Wireless and Wireline business by shifting all existing processes into a micro services and API based systems.

· Designed, implemented and supported fully automated Continuous Integration and Continuous Delivery processes to reduce deployment times from weeks to days.

· Started with Oracle as an Associate Product Engineer and earned promotion to Consulting Lead following superior performance and demonstrated ability to quickly learn and master Oracle technologies.

· Produced the first Cloud telecom integration leading to several Tier 2 and 3 client engagements across NA and ASEAN region.

· Delivered the first Cloud to On Premise integration solution for Pre Sales teams resulting in several medium scale industry clients.

· Consulted with clients across different geographies as a part of Oracle Consulting Team to identify pain points and providing solutions that cater to the client’s long term goals.

· Coached client consultants in CRM and MW technologies to improve client product usages resulting in clients adopting new Oracle products or migrating to Oracle products from competing vendors.

· Instituted prepackaged integration solutions for Invoices, Payments, Adjustments, Refunds and several other products resulting in new customer engagements.

· Successfully integrated a multi-products suite of business COTS application for successful rollouts, multiple launches and go-live date commitments.

· Led a solution engineering team to develop artifacts for Siebel and Oracle FMW which later got incorporated into the product line resulting in additional revenue for Oracle consulting teams over 20M+.

· Delivered the company’s first product line for an Event based Integration solution for Fraud and Network Management to Banking, Telecom and Public Sector clients.

· Coauthored several consulting artifacts on Oracle CRM and FMW products to create a benchmark during client consultations.

· Recruited to TCS Telecom COE team to produce POC’s for various customers to demonstrate the Systems Integration capabilities of TCS.

· Promoted to Module Lead within 6 months to implement an E2E System for a Telecom customer to integrate Customer, Billing and Order Management systems.

· Designed the Automated Testing Framework (ATF) system to completely automate component testing for Siebel (Orders and Call Center) and FMW which later turned into a full-fledged billable product for several customers.