DEEPAK RAIKWAR
New Delhi
Summary
Performance-driven and self-motivated US HR Onboarding Specialist with 3.5+ years of experience in end-to-end onboarding, background verification, and client coordination. Proven ability to onboard 600+ candidates across industries while ensuring compliance with federal regulations and client requirements. Experienced in interacting with 50+ US clients and training junior team members. Highly skilled in I9 processing, HRIS systems, ATS tools, and time-sensitive documentation management. Passionate about enhancing candidate experience and driving operational excellence in HR operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
US HR - Onbording Specialist
Innova Solutions (formely ACS)
Noida, UP
11.2022 - Current
- Responsible for overseeing the process of employee onboarding, conducting background checks, managing documentation, monitoring and analyzing human resources metrics, and ensuring the proper maintenance and updating of the Applicant Tracking System (ATS).
- Implemented a streamlined performance evaluation process, boosting employee engagement.
- Gather and process paperwork, such as contracts and non-disclosure agreements.
- Reviewed and created SOPs and procedures to make recommendations for enhancing work productivity and reducing error.
- Auditing data and compliance, setting up employee profiles in internal HR systems, and assisting with the preparation to manage the HRIS/HRMS system.
- Resolved discrepancies in IDs and documentation by coordinating directly with hires and vendors.
US HR - Onbording Specialist
Acro Service Corporation
Noida, UP
05.2021 - 11.2022
- Managed the whole onboarding process and successfully onboarded 400+ candidates across different industries.
- Worked for more than 30 clients, including Northrop Grumman, John Deere, Honeywell, and others.
- Experienced in initiating the I-9 Form and E-Verify of new-hire consultants via the I-9 Express website.
- Conducting background and drug screening through different vendors, like HireRight, FADV, Yale, Sterling, and more.
- Coordinating with consultants, vendors, and recruiters to get supporting documents to expedite the education and employment verification processes.
- Working with clients on pay rate changes, start and end dates, and new assignments/engagements.
- Submission of onboarding paperwork on FieldGlass, Beeline, and XRM.
Customer Support Associate
MMF Infotech
Indore, MP
06.2020 - 05.2021
- Delivered prompt and effective support to international clients via phone and email.
- Handled customer issues efficiently, contributing to higher satisfaction and retention rates.
- Developed strong communication and troubleshooting skills that laid the foundation for a transition into HR onboarding.
- Email/Ticket management.
Education
Bachelor Of Engineering- Computer Science -
RGPV University
Bhopal, MP06-2018
Skills
- I9 BG & DT
- Communication Skills
- Conflict Resolution
- Wages and Salary
- Phone and Email Technical Support
- The Relationship Building
- Team Collaboration and Training
- Benefit and Compensation
- Microsoft Office Suite
- Pre-employment screening
- Process Improvement and SOP Documentation
- Onboarding and training
Certification
- Employee of the Month - I was awarded 'Employee of the Month' for my exceptional performance for the month of June 2022
- Certificate of Recognition - Innova High Five Award - for the month of May, July, September 2023, January 2024, December 2024
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
US HR - Onbording Specialist
Innova Solutions (formely ACS)
11.2022 - Current
US HR - Onbording Specialist
Acro Service Corporation
05.2021 - 11.2022
Customer Support Associate
MMF Infotech
06.2020 - 05.2021
Bachelor Of Engineering- Computer Science -
RGPV University
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