Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

DEEPAK RAJARAM ZURUNGE

Pune

Summary

Regional Operation Manager with extensive experience at Amazon, focusing on E Commerce and supply chain optimization. Increased productivity by 30% through strategic routing and effective team leadership. Expertise in logistics strategy and dedicated to improving customer satisfaction while implementing cost reduction initiatives.

Overview

19
19
years of professional experience

Work History

Regional Operation Manager – Last Mile West

S S Enterprises
PUNE
07.2024 - 05.2025
  • Managed last-mile operations for entire West region, serving all partners in West Zone.
  • Collaborated with Amazon, Flipkart, Xpress Bees, and Meesho to enhance operational capacity.
  • Monitored adherence to partner SOPs and made adjustments based on operational feedback.
  • Analyzed performance metrics to identify improvement opportunities, boosting delivery success by five percent.
  • Developed strategies to increase productivity while reducing operational costs.

Station Manager – Last Mile

Amazon Transportation Services Pvt Ltd.
PUNE
01.2014 - 06.2024
  • Optimized last-mile operations for forward and reverse logistics, enhancing capacity and efficiency.
  • Achieved 60% capacity utilization by onboarding maximum number of stores in IHS channel.
  • Led zone-level projects to improve route density, increasing productivity by 30%.
  • Contributed to decommissioning COMP system, launching SCC system while maintaining user experience.
  • Reduced shipping label sizes to lower costs and decrease carbon footprint.
  • Managed last-mile reconciliation team, monitoring critical metrics for seamless operational flow.
  • Integrated last-mile operations with business systems across SLP, middle mile, and first mile.
  • Ensured compliance with regulations through thorough review of environmental audits.
  • Monitored multiple hub operations under supervision, taking appropriate actions, including seeking superior intervention when necessary.
  • Ensured cost-effective shipment handling, maximizing van/bike productivity, minimizing losses or shrinkage, implementing efficient planning, collaborating with support teams, and maintaining 100% compliance with key performance indicators (KPIs).
  • Upholding a zero-tolerance policy, maintaining 100% stock accuracy, managing escalations effectively, fostering staff involvement, and accurately reporting area deliverables.
  • Promoted profitability while ensuring compliance with commercial and regulatory requirements, conducting team training, and enhancing output.
  • Overseeing environmental practices, implementing succession planning, minimizing errors, maintaining cleanliness, and safety standards.
  • Addressed customer complaints promptly. Fostering a positive work environment by organizing open house meetings, engagement activities, and initiatives aimed at reducing attrition rates.

Senior Executive

Reliance Retail Ltd.
PUNE
02.2012 - 01.2014
  • Generated GRN, sales invoices, stock reports, and transfer notes using SAP.
  • Managed discrepancy issues, including customer claims, to ensure resolution.
  • Oversaw inbound and outbound operations to maintain workflow efficiency.
  • Handled material intake from vendors and scheduled vendor improvement activities.
  • Enhanced service levels between vendors, distribution centers, and stores.
  • Monitored distribution center processes for continuous improvement.
  • Analyzed supply chain management efficiency to identify optimization opportunities.
  • Coordinated with staff to resolve clarifications and ensure smooth operations.

Warehouse Incharge

Pantaloon Retail India Ltd.
PUNE
06.2011 - 02.2012
  • Managed the responsibilities of material inward and outward.
  • Generated GRN, Sales Invoice, Stock Report, and Stock Transfer Notes in SAP.
  • Handled queries related to order status, material availability, and dispatch details.
  • Managed internal audit and queries related to audit.
  • Managed activities of inventory, stock take, and cycle count.
  • Addressed all discrepancy issues.
  • Handled home deliveries to customers.
  • Arranged vehicle schedule for prompt deliveries to stores and customers.
  • Coordinated with the respective staff in case of clarifications and smooth operations.
  • Managed all responsibilities of warehouse activities.

Operation Manager

G. G. Marketing Pvt. Ltd.
PUNE
07.2008 - 06.2011
  • Managed material dispatch operations to ensure timely delivery to all branches.
  • Coordinated stock orders and collections while scheduling vehicles for optimal routes.
  • Provided comprehensive reports to Procter & Gamble consistently.
  • Resolved discrepancy issues through effective communication with relevant stakeholders.
  • Collaborated with staff to clarify processes and enhance operational efficiency.
  • Oversaw back office and warehouse activities to maintain seamless workflow.

Shift in charge

Kaveri Warehousing Pvt., Ltd.
Pune
04.2006 - 07.2008
  • Oversaw all warehouse activities, ensuring efficient operations and compliance with standards.
  • Managed inventory and resolved discrepancies to maintain accurate stock levels.
  • Generated Goods Receipt Notes, sales documents, and transfer notes in SAP for streamlined record-keeping.
  • Coordinated vehicle schedules, facilitating prompt deliveries to stores and customers.
  • Addressed queries regarding order status, material availability, and dispatch details for optimal customer service.
  • Handled home delivery logistics to enhance customer satisfaction with timely service.
  • Administered responsibilities related to material inward and outward processes efficiently.

Education

MBA - Operations

National Institute of Business Management
Chennai

B.Com. -

University of Pune

Skills

  • Warehouse Management Systems
  • Vendor Relationship Management
  • Supply Chain Management
  • Inventory Control Systems
  • Route Optimization Software
  • Distribution Planning Tools
  • MIS Reporting Tools
  • Demand Forecasting Software
  • Reverse Logistics Systems
  • Supply Chain Optimization
  • Inventory Control
  • Process Efficiency
  • Customer Satisfaction
  • Logistics Strategy
  • Cost Reduction
  • Quality Assurance

Languages

  • English
  • Hindi
  • Marathi

Accomplishments

  • Promoted from L3 to L4 (Team Lead to Manager I) in October 2017
  • Promoted from L4 to L5 (Manager I to Manager II) in December 2019

Timeline

Regional Operation Manager – Last Mile West

S S Enterprises
07.2024 - 05.2025

Station Manager – Last Mile

Amazon Transportation Services Pvt Ltd.
01.2014 - 06.2024

Senior Executive

Reliance Retail Ltd.
02.2012 - 01.2014

Warehouse Incharge

Pantaloon Retail India Ltd.
06.2011 - 02.2012

Operation Manager

G. G. Marketing Pvt. Ltd.
07.2008 - 06.2011

Shift in charge

Kaveri Warehousing Pvt., Ltd.
04.2006 - 07.2008

MBA - Operations

National Institute of Business Management

B.Com. -

University of Pune

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DEEPAK RAJARAM ZURUNGE