DEEPAK RAVICHANDRAN
Chennai
Summary
Results-driven Sales, Procurement, Business Development and Project Commercial Management professional experienced in managing the complete commercial cycle from opportunity identification to contract closure. Achieved over 120% of assigned sales targets for three consecutive years, contributing to significant revenue growth in engineering and infrastructure projects. Focused on leveraging extensive client-facing and project coordination experience to enhance business growth and operational efficiency.
Overview
17
17
years of professional experience
Work History
Relationship Manager
M/s. iGreentec Engineering India Pvt. Ltd.
Chennai
03.2023 - Current
- Responsible for the commercial, client relationship and project coordination aspects of engineering and HDD projects.
- Sales & Business Development
- Develop and maintain relationships with existing and prospective customers.
- Identify new business opportunities and support the Company's business growth initiatives.
- Act as the primary point of contact for client communication and commercial coordination.
- Participate in pre-bid meetings and understand customer technical and commercial requirements.
- Support preparation of bids, proposals, estimates and commercial submissions.
- Develop proposals considering project scope, execution methodology, drilling requirements and commercial parameters.
- Follow up with prospective clients from enquiry through proposal and commercial closure.
- Identify additional scope and contract opportunities during project execution.
- Procurement & Commercial Coordination
- Coordinate project requirements with internal teams and external vendors/suppliers.
- Support estimation and budgeting for project execution.
- Review project scope and identify material, equipment, manpower and execution requirements.
- Coordinate commercial inputs required for project proposals and execution.
- Assist in evaluating project costs and developing project budgets and forecasts.
- Monitor scope changes and ensure commercial implications are identified.
- Coordinate approval of additional scope and contract extras with customers.
- Oversee preparation of project billing and support collection of outstanding payments.
- Project Management & Execution
- Develop and prepare HDD execution plans.
- Conduct project risk mapping and evaluation.
- Integrate work packages, project constraints and execution requirements into project planning.
- Track project progress and prepare projections for timely completion.
- Monitor project milestones, expenditure and execution performance.
- Provide day-to-day project direction and coordination.
- Prepare project progress reports and communicate project issues to stakeholders.
- Provide bid support relating to drilling optimisation and mud-programme development.
- Conduct pre-well and post-well analysis.
- Prepare end-of-well reports and summarise project performance indicators.
- Review bid requirements to ensure technical and regulatory compliance.
- The existing resume specifically records responsibilities covering HDD execution planning, project risk evaluation, budgeting, bid support, proposal schedules, contract changes, billing and client interaction.
- Created sales and marketing strategies to increase customer base and enhance sales.
- Coordinated with internal departments to understand procurement needs and specifications, ensuring accurate fulfilment of requirements.
Assistant Manager – Business Development
M/s. TheReviewclip.com
Chennai
09.2021 - 12.2021
- Developed business growth strategies focused on revenue generation and customer satisfaction.
- Engaged prospective customers, increasing client base through targeted outreach.
- Engaged customers post-sale to identify new business opportunities and close transactions.
- Organised and led business meetings to effectively present services to prospective clients.
- Presented company products and services according to customer requirements.
- Facilitated preparation and execution of sales contracts, ensuring seamless transactions.
- Managed customer relationships through effective after-sales support services.
- Recorded and tracked sales, revenue, and invoices to ensure financial integrity.
Senior Manager – Events & Ticketing
M/s. Sulekha.com New Media Pvt. Ltd.
Chennai
10.2018 - 09.2021
- Coordinated with internal teams to ensure seamless execution of events and enhance customer satisfaction.
- Managed customer accounts to drive revenue growth, enhance profitability, and optimise product/service mix while ensuring client retention and acquisition.
- Developed strong client relationships through proactive follow-up and engagement.
- Identified new sales and business development opportunities.
- Identified opportunities for new products and services.
- Monitored market and competitor activity and provided feedback to senior management.
- Facilitated commercial discussions to align product offerings with client needs. relating to products and services.
Manager – Events & Ticketing
M/s. Sulekha.com New Media Pvt. Ltd.
Chennai
04.2017 - 09.2018
- Managed regional/city/territory sales activities.
- Developed and implemented sales strategies that increased online revenue.
- Executed local marketing and brand-building initiatives to raise brand awareness and drive ticket sales.
- Built strong relationships with event promoters, partners, and customers to enhance collaboration and event success.
- Monitored end-to-end business operations to maximize sales and efficiency.
- Identified customer requirements and matched them with company products and services.
- Supported partner and vendor relationship management.
- Facilitated communication with local regulatory bodies for necessary approvals.
Deputy Manager – Events & Ticketing
M/s. Sulekha.com New Media Pvt. Ltd.
Chennai
10.2015 - 03.2017
- Led event-related business development activities.
- Supported event promotions and cross-selling to enhance revenue opportunities.
- Managed lead generation and conversion activities.
- Analysed customer requirements and developed suitable service solutions.
- Analysed customer databases to inform targeted engagement strategies.
- Managed service-fee budgeting and profitability.
- Developed channels to drive business growth activities.
- Created requirement documents to guide project development.
Team Lead – Events & Ticketing
M/s. Sulekha.com New Media Pvt. Ltd.
Chennai
04.2013 - 09.2015
- Coordinated event posting, editing, and modification to meet client needs and enhance event visibility.
- Handled customer complaints and managed event-related problems to ensure satisfaction.
- Handled customer complaints and resolved event-related issues to maintain high customer satisfaction levels.
- Led client onboarding and customer account activities to ensure smooth transitions and high satisfaction.
- Provided guidance to team members to improve overall performance.
- Obtained client input to identify areas for service improvement and implemented changes.
- Developed and sustained positive relationships with customers to enhance engagement.
Senior Executive – Events & Ticketing
M/s. Sulekha.com New Media Pvt. Ltd.
Chennai
10.2011 - 03.2013
- Identified and pursued new event business opportunities, enhancing revenue streams.
- Conducted business prospecting and bidding activities to secure new contracts.
- Supported sales conversion and client acquisition activities, contributing to overall growth.
- Developed relationships with new and existing clients.
- Managed new and renewal business.
- Conducted pre-sales activities.
- Prepared proposals and presentations.
Junior Accountant
M/s. Procyon Systems Pvt. Ltd.
Chennai
01.2010 - 09.2011
- Managed accounts payable activities to ensure accurate and timely processing of invoices.
- Assisted with accounts payable and receivable.
- Facilitated timely payments by generating weekly and on-demand cheques, ensuring vendors were paid promptly.
- Maintained vendor accounts and coordinated payment schedules to support cash flow management.
- Prepared company accounts and tax-related documentation for audit.
- Supported budgeting and forecasting activities.
- Coordinated monthly payroll activities for 30+ employees.
- Liaised with bankers, insurers and solicitors regarding financial transactions.
Education
Bachelor of Commerce (B.Com) -
University of Madras
Chennai, Tamil Nadu05-2009
Skills
- Sales & Business Development
- B2B Sales & Business Development
- New Client Acquisition
- Customer Relationship Management
- Territory / Regional Sales
- Revenue & Profitability Management
- Sales Forecasting
- Target Achievement
- Cross-Selling & Up-Selling
- Client Retention
- Market & Competitor Analysis
- Business Opportunity Identification
- Sales Negotiation & Closing
- Project Cost Management
- Supplier Risk Assessment
- Purchase Requirement Coordination
- Accounts Collection Strategies
- Cost Control & Forecasting
- Tendering & Proposal Management
- Tender Requirement Review
- Bid Preparation & Submission
- Pre-Bid Meeting Participation
- Proposal scheduling
- Contract Documentation
- HDD Project Planning
- Project Risk Assessment
- Project Budgeting
- Project Scheduling
- Progress Monitoring
- Project Reporting
- Financial administration
- Budgeting & Forecasting
- Accounts Payable / Receivable
- Vendor Account Management
- Invoice Management
- Payment Follow-up
- Microsoft Excel
- Microsoft Word
- Database Management
- Budgeting & Financial Planning
- Client management
- Business Development
- Proposal Preparation
- Tender / Bid Coordination
- Commercial Documentation
- Project Planning
- Contract Coordination
- Leadership & Team Management
- HDD / Pipeline Projects
- B2B Sales
- Project Commercial Management
- Financial Operations
- Relationship management
- Bid preparation
- Business development
- Client Acquisition Strategy
- Revenue forecasting
- Client engagement
- Customer relationship management
- HDD execution planning
Accomplishments
- Consistent High-Performance Sales Record
- Received an award and promotion from management for consistently achieving more than 120% of the team target during 2017, 2018 and 2019, against a reported target value of approximately USD 15 million.
Websites, Portfolios, Profiles
https://www.linkedin.com/in/deepak-ravichandran-8b2a06137/
PERSONAL DETAILS
Travelling, Biking, Exploring Places, Reading
PROFESSIONAL VALUE PROPOSITION
- Sales: Proven ability to develop customers, manage accounts, achieve targets and convert business opportunities.
- Procurement: Strong commercial and project-side coordination exposure involving requirements, vendors, estimates, budgets, proposals and execution support.
- Business Development: Experienced in identifying new markets, developing client relationships, preparing proposals and converting opportunities into business.
- Project Commercials: Experienced in project budgeting, forecasting, contract changes, billing, and payment follow-up and commercial risk management.
- Client Management: Strong experience as a primary client contact, managing requirements, negotiations, service delivery and long-term relationships.
Timeline
Relationship Manager
M/s. iGreentec Engineering India Pvt. Ltd.
03.2023 - Current
Assistant Manager – Business Development
M/s. TheReviewclip.com
09.2021 - 12.2021
Senior Manager – Events & Ticketing
M/s. Sulekha.com New Media Pvt. Ltd.
10.2018 - 09.2021
Manager – Events & Ticketing
M/s. Sulekha.com New Media Pvt. Ltd.
04.2017 - 09.2018
Deputy Manager – Events & Ticketing
M/s. Sulekha.com New Media Pvt. Ltd.
10.2015 - 03.2017
Team Lead – Events & Ticketing
M/s. Sulekha.com New Media Pvt. Ltd.
04.2013 - 09.2015
Senior Executive – Events & Ticketing
M/s. Sulekha.com New Media Pvt. Ltd.
10.2011 - 03.2013
Junior Accountant
M/s. Procyon Systems Pvt. Ltd.
01.2010 - 09.2011
Bachelor of Commerce (B.Com) -
University of Madras