DEEPAK SAHOTRA
SENIOR TEAM LEADER SALES AND MARKETING
Pune
Summary
Dynamic professional with a proven ability to leverage data-driven insights for process optimization and exceptional outcomes. Expertise in team leadership, project management, and strategic planning is complemented by strong communication and problem-solving skills that drive team success. Committed to fostering collaboration and achieving organizational goals through innovative solutions and effective stakeholder engagement. Results-oriented approach ensures alignment of projects with business objectives, significantly enhancing overall performance and productivity.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Senior Team Leader Sales and Marketing
Medikiz Healthcare LLP
11.2025 - Current
- Develop and implement sales strategies to achieve monthly and quarterly targets.
- Analyze market trends and competitors to identify new business opportunities.
- Lead, guide, and motivate the sales and marketing team to achieve assigned goals.
- Conduct regular team meetings, performance reviews, and provide coaching or corrective actions.
- Oversee lead generation activities through various channels, including calls, campaigns, events, and partnerships.
- Monitor the lead funnel, ensure timely follow-ups, and improve conversion rates.
- Address escalated customer concerns, and ensure high satisfaction levels.
- Prepare daily, weekly, and monthly sales and marketing reports.
- Track KPIs, MIS reports, and maintain documentation for internal reviews.
- Train new joiners and existing team members on product knowledge, sales scripts, negotiation skills, and processes.
- Collaborate with operations, HR, finance, and management for the smooth execution of campaigns and sales activities.
- Drive the team toward meeting sales targets, and contribute actively to overall business growth.
- Discovered training needs and provided coaching.
- Enhanced team productivity by implementing efficient workflow processes and optimizing resource allocation.
Team Leader – Operations
Leadizon Services
10.2023 - 10.2025
- Manage end-to-end operational campaigns with sales and client requirements.
- Lead, train, and mentor teams to achieve productivity, quality, and SLA targets.
- Act as an escalation point for critical operational and client issues.
- Conduct client meetings and performance reviews to ensure service excellence.
- Drive process improvements and workflow optimization initiatives.
Team Leader – Operations
Distinct Digital Media
01.2023 - 05.2023
- Led a team of 25–30 analysts delivering campaigns within deadlines.
- Owned campaign execution, quality control, and service delivery.
- Published productivity and quality reports with actionable feedback.
- Conducted regular training, one-on-one reviews, and team meetings.
Team Leader – Operations
Atidiv Pvt. Ltd.
01.2020 - 10.2022
- Motivated teams to consistently meet or exceed operational targets.
- Mentored employees to improve efficiency and service quality.
- Resolved operational challenges through strong people management.
- Supported training programs and process standardization.
Team Leader
NewAge BPO
05.2016 - 12.2019
- Delivered multi-channel customer support operations.
- Handled escalations and ensured customer satisfaction.
- Conducted market research using LinkedIn, Hoovers, ZoomInfo.
Sales & Marketing Executive
One Floor Up
04.2015 - 05.2016
- Built client relationships and scheduled appointments.
- Improved customer retention and loyalty through engagement.
Education
BBA - International Business
Ness Wadia College
Pune 04.2001 -
HSC - Commerce
CBSE Board
Pune, India01.2014
High School Diploma -
Kendriya Vidyalaya Pune
Pune 04.2001 -
Skills
Workflow management
Team leadership
Campaign management
Performance Reporting & KPIs
Problem Solving & Escalation Handling
Team development
Strategic planning
Motivational skills
Team supervision
Quality improvement
Overseeing daily activities
Performance improvement
Team building
Interests
Gaming, Reading, Music
Timeline
Senior Team Leader Sales and Marketing
Medikiz Healthcare LLP
11.2025 - Current
Team Leader – Operations
Leadizon Services
10.2023 - 10.2025
Team Leader – Operations
Distinct Digital Media
01.2023 - 05.2023
Team Leader – Operations
Atidiv Pvt. Ltd.
01.2020 - 10.2022
Team Leader
NewAge BPO
05.2016 - 12.2019
Sales & Marketing Executive
One Floor Up
04.2015 - 05.2016
BBA - International Business
Ness Wadia College
04.2001 -
High School Diploma -
Kendriya Vidyalaya Pune
04.2001 -
HSC - Commerce
CBSE Board