Deepak Sandil
Ludhiana
Summary
Interested in working with a reputed and well managed organization where my potential is utilised to the fullest, thereby to the growth of both the organisation as well as my carrier in the organisation.
Overview
9
9
years of professional experience
Work History
Managing Partner
Awsome Solution
Ludhiana
06.2021 - Current
- Provided guidance and mentorship to junior partners.
- Recruited new partners based on their qualifications and expertise.
- Created innovative solutions that addressed operational challenges.
- Negotiated contracts with suppliers, vendors, and clients.
- Coordinated with internal departments to ensure efficient workflow.
- Led weekly meetings with senior partners to discuss progress updates.
- Implemented cost-saving measures to improve profitability.
- Hired, trained, and mentored staff members to maximize productivity.
- Coordinated with legal counsel to ensure all business activities adhered to regulations and legal requirements.
- Developed and maintained key client relationships, ensuring high levels of satisfaction and repeat business.
Sales Analyst
Quantified Media
Chandigarh
10.2017 - 01.2023
- Utilized CRM software to track leads and prospects throughout the entire sales cycle.
- Monitored customer satisfaction levels through surveys and provided insights into areas of improvement.
- Developed and implemented strategies to increase sales revenue.
- Developed and implemented sales strategies to increase customer base and revenue growth.
- Identified customer needs by asking questions and advising on best solutions.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Operations Manager
Bluestar Cosmetics
Delhi
03.2020 - 03.2021
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Developed and implemented operational procedures to ensure quality standards are met.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Built strong operational teams to meet process and production demands.
- Presented performance and productivity reports to supervisors.
- Motivated and evaluated personnel for performance improvement and goal achievement.
Operations Manager
Herbal City
Delhi
07.2019 - 03.2020
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Developed key performance indicators to measure effectiveness of operational processes.
- Created detailed reports on the performance of individual departments within operations.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Developed and implemented operational procedures to ensure quality standards are met.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Monitored and improved efficiency of processes, team performance, and customer service.
Procurement Cum Warehouse Manager
Home Care Essentials
Panchkula
10.2018 - 07.2019
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Conducted regular audits of warehouse operations to identify areas of improvement.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Established procedures for receiving, storing, handling hazardous materials safely.
- Communicated regularly with other departments regarding supply chain activities.
- Negotiated contracts with suppliers for material procurement needs.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Established and maintained good relations with customers, vendors, and transport companies.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Directed investigations to verify and resolve customer or shipper complaints.
- Monitored product import or export processes to verify compliance with regulatory or legal requirements.
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
Procurement Cum International Procurement Executive
Quantified Commerce
Chandigarh
01.2018 - 10.2018
- Managed inventory levels by monitoring stock levels and ordering supplies as needed.
- Researched potential suppliers to ensure they met organizational requirements.
- Maintained positive relationships with existing suppliers while exploring new sources of supply.
- Interfaced with senior management teams on issues related to sourcing decisions or contract negotiations.
- Negotiated contracts with vendors to secure the most favorable terms and pricing.
- Ensured that all relevant legal documents were completed prior to signing contracts or issuing payments.
- Monitored supplier performance, conducted quality assurance reviews, and ensured timely delivery of products.
- Conducted regular meetings with departmental personnel to discuss purchasing needs or issues related to procurement activities.
- Tracked company inventories and recorded item quantities in company databases.
- Built long-term relationships with company vendors and suppliers to secure optimal prices.
- Researched and compared vendor and supplier prices to make informed financial decisions.
- Coordinated importation of items via ocean and air.
- Identified systematic problems and root causes to resolve issues and improve service delivery.
Analyst
Eclerx Services Limited
Chandigarh
02.2016 - 10.2017
- Identified needs of customers promptly and efficiently.
- Analyzed key performance indicators to identify effective strategies.
- Determined consumer needs to provide products and services appealing to larger market.
Sales & Service Engineer
RMS Pune
07.2015 - 12.2015
- Conducted product demonstrations for potential customers to showcase features and benefits.
- Generated sales leads through cold calling prospective customers while providing them with information about the company's products and services.
- Scheduled regular maintenance visits with customers to ensure proper functioning of systems.
- Analyzed customer feedback regarding product usage and made recommendations for improvements based on findings.
- Coordinated between sales team members and other departments such as engineering or production to ensure timely delivery of orders placed by customers.
- Assisted in writing technical specifications, manuals, drawings, schematics, diagrams related to products or services provided by the company.
- Ensured compliance with safety regulations when conducting field service activities at customer sites.
- Collaborated with engineering teams to develop solutions to improve product reliability and performance.
- Maintained accurate records of all sales activities including quotes sent, orders received, delivery dates.
- Performed installation and commissioning of new equipment at customer sites.
- Provided technical support to customers on troubleshooting, maintenance, and operation of installed equipment.
- Created detailed service reports detailing work performed and any issues encountered during service calls.
- Handled irate customers smoothly to achieve performance targets.
Education
MBA (Operation Management & International Business) -
Lovely Professional University, Phagwara
Jalandhar01.2020
B.Tech (Electronics & Communication Engineering)) -
SEET (School Of Engineering & Emerging Technology)
Baddi (Solan)01.2015
XII -
Govt. ser. Sec. School Naura
01.2011
X -
Govt. ser. Sec. School Naura
01.2009
Skills
- Leadership and Vision
- Client Relationship Management
- Communication Skills
Hobbies and Interests
Playing Badminton, Reading Novels, Listening Music and Travelling
Projects
Automatic Sun Tracking System, The project was based on the PIC microcontroller in which LDR is used as photodiode to sense the light signal Wireless Robotic Car, The project was based on the PIC microcontroller in which XBee module is used for transmission of data Wired Car Robot using Electromagnet, The project was based on relay circuit in which electromagnet is used to pick iron and metal objects Solar charge controller, Project is based on Pic Microcontroller For automatically controlling the charging of battery through solar charging and controlling direction of panel as per sun position.
Training
- PLC, nfi AUTOMATION ACADEMY, Chandigarh
- GSM Network, Videocon Telecommunication Ltd., Gurgaon, 45 days
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Affiliations
- Participated in ‘Webpage Development Workshop’ conducted by IDEA FACTORY at BUEST
- Co-coordinator (Robo soccer – Inter College Robotic Event) for Emanation’14, Annual Technical Festival of BUEST
- Class Representative
- Participated in various Drama ,Skit of University Annual Functions
Accomplishments
• Won 3rd prize in ‘ROBO SOCCER’, an annual robotic event at Emanation’12, Annual Technical Festival of BUEST
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Managing Partner
Awsome Solution
06.2021 - Current
Operations Manager
Bluestar Cosmetics
03.2020 - 03.2021
Operations Manager
Herbal City
07.2019 - 03.2020
Procurement Cum Warehouse Manager
Home Care Essentials
10.2018 - 07.2019
Procurement Cum International Procurement Executive
Quantified Commerce
01.2018 - 10.2018
Sales Analyst
Quantified Media
10.2017 - 01.2023
Analyst
Eclerx Services Limited
02.2016 - 10.2017
Sales & Service Engineer
RMS Pune
07.2015 - 12.2015
MBA (Operation Management & International Business) -
Lovely Professional University, Phagwara
B.Tech (Electronics & Communication Engineering)) -
SEET (School Of Engineering & Emerging Technology)
XII -
Govt. ser. Sec. School Naura
X -
Govt. ser. Sec. School Naura
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