Deepak Sashank Ravichandran
Microsoft Exchange Administrator
Bengaluru
Summary
Results-driven Microsoft Exchange Administrator with over 2 years , skilled in optimizing email systems and enhancing productivity. Proven track record in reducing downtime through proactive maintenance and troubleshooting. Strong technical expertise in Microsoft Exchange and exceptional problem-solving abilities, ensuring a secure and efficient messaging environment for 500+ users.
Overview
3
3
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Microsoft Exchange Administrator
Concentrix
04.2023 - Current
- Microsoft Exchange Administrator with 2+ years of experience managing messaging environments, ensuring security, and optimizing email systems. Adept at troubleshooting, migration, and automation to enhance productivity and reliability.
- Reduced downtime with proactive maintenance and troubleshooting of Exchange environment.
- Managed Exchange Server infrastructure for 500+ users across multiple locations.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Network Operation Center Executive (NOC)
Sagility
03.2022 - 09.2022
Worked as an intern for 6 months as a NOC executive and helped provide insights on integral device network activities.
The company has been re-branded as Sagility formally known as Hinduja Global Solutions Pvt Ltd.
Developer Intern
Acranton Technologies Pvt Ltd
12.2021 - 02.2022
Worked as an intern for 6 weeks at Acranton Technologies Pvt Ltd on Machine learning using python for object detection using YOLO V3.
Education
Master of Science - Computer Applications
BMSCE Campus
Bull Temple Road, Bengaluru 04.2001 -
Bachelor of Science - Computer Applications
Vijaya Degree College
R.V Road, Bengaluru 04.2001 -
PUC - PCMC
Jain College
V.V Puram, Bengaluru 04.2001 -
SSLC -
Mahila Mandali Vidya Samsthe
Bengaluru, India 04.2001 -
Skills
Microsoft Exchange Administrator
HTML, CSS , Java-script And Bootstrap
Unix
Mobile Application Development (Android Studio - Java)
Cloud Computing (AWS basic knowledge)
ARVR (Unity Development C# - Basic 2D and 3D game development as interned for a bit at a startup)
NOC (Network Operation Center , Have skills with respect to Network oversight to maintain infrastructure security)
Projects
PIR Motion Sensor & Raspberry Pi: Developed an intrusion detection system using a PIR sensor that signals a Raspberry Pi, triggering Python-based actions and email alerts via the Mime protocol, with event uploads to Dropbox.
Face Mask Recognition (Machine Learning): Built a system using Keras, TensorFlow, and OpenCV to analyze face mask usage, determining wear and wear-off accuracy.
Mini Projects:
- Portfolio website creation and management.
- Chatbot implementation using React.
- Java-based chat server development.
- Android chat application (Blink).
- IoT-integrated smart light automation for electricity generation.
Seminar (Research-Oriented): Presented a research paper on Brain-Computer Interface (BCI) technology, exploring deep learning approaches in the field.
Certification
Certified Scrum Master (CSM) Certificant ID: 001485780
Additional Information
National Level Beatboxer Top 32 in India 2017-2022
Bangalore top 16, 2022
International level beatboxing participant
Timeline
Microsoft Exchange Administrator
Concentrix
04.2023 - Current
Network Operation Center Executive (NOC)
Sagility
03.2022 - 09.2022
Developer Intern
Acranton Technologies Pvt Ltd
12.2021 - 02.2022
Master of Science - Computer Applications
BMSCE Campus
04.2001 -
Bachelor of Science - Computer Applications
Vijaya Degree College
04.2001 -
PUC - PCMC
Jain College
04.2001 -
SSLC -
Mahila Mandali Vidya Samsthe
04.2001 -
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