Deepak Sehgal
New Delhi
Summary
Dynamic customer service professional with a proven ability to multitask and manage time efficiently, ensuring every interaction is positive and memorable. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills, excelling in both independent and team settings. Committed to tackling new challenges and continuously enhancing service delivery to drive customer satisfaction.
Overview
2
2
years of professional experience
Work History
Delivery Rider
ZEPTO
Delhi
02.2025 - 03.2025
- Reported any incidents observed during route to management promptly.
- Collected payment from customers upon completion of each delivery transaction.
- Ensured compliance with applicable laws related to transportation industry regulations.
- Kept up-to-date knowledge of local roads and streets in order to optimize delivery times.
- Followed delivery routes as assigned by dispatch or supervisor while ensuring accurate navigation skills.
- Provided excellent customer service through courteous interaction with clients upon arrival of deliveries at their homes or businesses.
Delivery Rider
MYNTRA
Delhi
03.2023 - 01.2024
- Collected payment from customers upon completion of each delivery transaction.
- Loaded orders onto truck according to order slips and ensured that packages were secured before leaving for delivery destination.
- Reported any incidents observed during route to management promptly.
- Maintained records of deliveries, including customer names, addresses, and contact information.
Education
Associate of Arts - Arts
Government Sarvodaya Bal Vidyalaya
A-Block, Vikaspuri, New Delhi, Delhi, 11001807-2017
High School Diploma -
Government Sarvodaya Bal Vidyalaya
A-Block, Vikaspuri, New Delhi, Delhi, 11001807-2015
Skills
- Friendly, positive attitude
- Computer skills
- Attention to detail
- Quality assurance
- Time management
- Customer service
- Team building
- Basic math
- Teamwork and collaboration
- Task prioritization
- Analytical
Timeline
Delivery Rider
ZEPTO
02.2025 - 03.2025
Delivery Rider
MYNTRA
03.2023 - 01.2024
Associate of Arts - Arts
Government Sarvodaya Bal Vidyalaya
High School Diploma -
Government Sarvodaya Bal Vidyalaya
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