Summary
Overview
Work History
Education
Skills
Timeline
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Deepak Shahdadpuri

Deepak Shahdadpuri

Pune

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive approach in identifying and addressing issues, with a focus on optimizing processes and supporting team objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience

Work History

Spanish Language Specialist

SkillsVille
02.2019 - Current
  • Delivered exceptional customer service to both English and Spanish-speaking clients through skillful written and verbal communication abilities.
  • Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
  • Reviewed, edited and proofread translated documents for accuracy.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
  • Demonstrated exceptional attention to detail when translating sensitive documents such as contracts or legal agreements, ensuring the utmost accuracy and confidentiality at all times.
  • Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
  • Strengthened relationships with clients by providing culturally sensitive interpretations that demonstrated respect and understanding.
  • Contributed to increased client satisfaction by providing effective language support during important meetings.

Project and Deployment Manager – Latin America

Finacus Digital Solutions
12.2017 - 01.2019
  • Spearheaded efforts to automate repetitive tasks in the deployment process, freeing up valuable time for team members to focus on higher-value activities.
  • Played a critical role in achieving company-wide compliance with industry standards and regulatory requirements by ensuring all deployments adhered to established policies and procedures.
  • Managed vendor relationships throughout the deployment process, ensuring timely delivery of essential services and products while maintaining strict quality control measures.
  • Implemented successful deployment strategies for large-scale software releases, ensuring smooth transitions across departments.
  • Managed cross-functional teams to coordinate software deployments, resulting in more efficient and timely project completion.
  • Collaborated closely with development teams to ensure seamless integration of new features into existing systems, minimizing disruption to users during rollouts.
  • Negotiated contracts with third-party vendors for essential deployment services, securing favorable terms that saved significant budgetary resources without sacrificing quality or service levels.
  • Developed training materials for end-users following major system updates, facilitating smooth adoption of new features and minimizing user frustration during transition periods.

Operations Head (Spanish Department)

Instituto Sabiduria
06.2010 - 06.2017
  • Performed quality control and monitored production efforts.
  • Planned operations and activities, and led projects.
  • Established strong relationships with vendors, negotiating favorable pricing terms without compromising on quality or service levels.
  • Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Recruited and trained new employees throughout the tenure period.
  • Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
  • Reduced operational costs through continuous improvement initiatives and cost-saving measures.
  • Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Generated reports detailing findings and recommendations.
  • Conducted foreign language exams to determine fluency and comprehension.
  • Organized extracurricular activities such as Spanish Club meetings and cultural events to promote language immersion outside of the classroom setting.
  • Improved student comprehension by utilizing creative teaching methods and incorporating visual aids.
  • Explained concepts and assignments in both native and non-native languages.
  • Used written exercises to test and develop reading and writing foreign languages.
  • Conducted classes for adult immigrants desiring to learn foreign language.
  • Enhanced cultural awareness in students by incorporating Spanish customs, traditions, and history into lessons.
  • Served as a mentor for new teachers, offering guidance on effective instructional strategies and classroom management techniques.

General Manager – Sales and Purchase

Trishul Import S.L
06.2001 - 06.2009
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Developed and implemented strategies to increase sales and profitability.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
  • Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Project Management - Project Management

LearnTube - Career Ninja
Online
11-2024

Business Intelligence - Business Administration And Management

LearnTube - Career Ninja
Online
11-2024

Power BI - Basics - Power BI

LearnTube - Career Ninja
Online
11-2024

C-2 Spanish As A Foreign Language - Language

Universidad Pedagógica Experimental Liberator
Venezuela
12-2022

Train The Trainer - Spanish Language - Spanish Language And Literature

Universidad Pedagógica Experimental Liberator
Venezuela
12-2022

MBA - Marketing And Finance

Pune University - SPPU
Pune
11-2022

Skills

  • Creative Writing
  • Cultural Awareness
  • Advanced Grammar Knowledge
  • Intercultural competence
  • Proofreading abilities
  • Translation Expertise
  • Medical Translation
  • Technical Translation
  • Legal Translation
  • Idiomatic Expressions
  • Language teaching experience
  • Interpretation skills
  • Bilingual communication
  • Fluent Spanish Speaker
  • Spanish writing proficiency
  • Customer service expertise
  • Verbal Communication
  • Relationship Building
  • Customer relations understanding
  • [Language] Fluency
  • Consecutive interpreting expertise
  • Simultaneous translations experience
  • Simultaneous translations skills
  • Consecutive interpretation
  • Teamwork and Collaboration
  • Multitasking
  • Excellent Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Document Translation
  • Student Assistance
  • Business Communications

Timeline

Spanish Language Specialist

SkillsVille
02.2019 - Current

Project and Deployment Manager – Latin America

Finacus Digital Solutions
12.2017 - 01.2019

Operations Head (Spanish Department)

Instituto Sabiduria
06.2010 - 06.2017

General Manager – Sales and Purchase

Trishul Import S.L
06.2001 - 06.2009

Project Management - Project Management

LearnTube - Career Ninja

Business Intelligence - Business Administration And Management

LearnTube - Career Ninja

Power BI - Basics - Power BI

LearnTube - Career Ninja

C-2 Spanish As A Foreign Language - Language

Universidad Pedagógica Experimental Liberator

Train The Trainer - Spanish Language - Spanish Language And Literature

Universidad Pedagógica Experimental Liberator

MBA - Marketing And Finance

Pune University - SPPU
Deepak Shahdadpuri