Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
CustomerServiceRepresentative

Deepak Sharma

IT Project Manager
Gurgaon,HR

Summary

Hardworking Project Manager, successful at planning, monitoring and controlling work quality, managing key milestones and delivering exemplary service to meet client expectations. Exhibits excellent project management, client communication, engagement and presentation skills.

  • 8 years experience in Project Management.
  • 3+ years working experience in the USA.
  • Experience in Agile process
  • Strong experience in managing mobile and web projects.
  • Proficiency in Software Development Life Cycle
  • Excellent communication and interpersonal skills

Overview

2
2
Certifications
4
4
years of post-secondary education
13
13
years of professional experience

Work History

Project Manager

OTS Solutions
Gurgaon, Haryana
10.2019 - Current

Project Manager

Mobile Programming Pvt. Ltd.
Gurgaon, Haryana
09.2011 - 09.2019

Sr. Technical Executive

Convergys India Pvt. Ltd.
Gurgaon, Haryana
09.2007 - 08.2011

Education

Master of Science - Information Technology

Guru Jambheswar University
Hisar
06.2008 - 06.2009

A Level - Computer Science

ET&T
Alwar
03.2001 - 03.2004

Skills

    Project Management

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Certification

PSM (Professional Scrum Master) from Scrum.org

Accomplishments

  • Define project scope, objectives, staffing and deliverables.
  • Actively manage the assembling of the project team, clarifying project scope, determining project task assignments, identifying resource requirements, developing and maintaining project schedule, coordinating the project activities, adhering to project deadlines, and managing client expectations.
  • Develop project plans that identifies key issues, approaches and performance metrics.
  • Maintains and executes detailed project plans and manages development/resource schedules.
  • Conducting Scrum events which including Backlog Refinement, Sprint Planning, Daily Scrum, Sprint Review and Retrospective Meetings etc. Responsible for the successful initiation, planning, design, execution, monitoring, controlling and closure of a Project.
  • Monitor and supervises day-to-day activities of the team including work breakdown, launch plans and overall ownership of schedule, quality, and budget. Manage project resources, milestone, budget, risk, issue and control accurately with proper escalation.
  • Responsible for keeping an eye on the scope creep, bringing this into client attention issuing change request wherever necessary to ensure that the time and budget don’t get impacted due to this.
  • Mitigate team conflict and communication problems through coaching and conflict resolution.
  • Identify track, manage, and communicate risks and issues with stakeholders and senior management.
  • Responsible to reviewing team members performance, organizing R&R activities to boost their morale.
  • Work closely QA team to ensure the project meets business needs, definition and management of the User Acceptance Testing programme along with the QA Team.
  • Driving continuous improvement of agile processes and always focusing on supporting the teams to deliver high-value products with high quality.
  • Facilitated multiple concurrent all size projects to ensure objectives are being executed promptly and accurately, on time, quality and within scope.
  • Overseeing Project Managers work, reviewing their project plans and other project metrics to ensure that the projects are on track.

Timeline

PSM (Professional Scrum Master) from Scrum.org

01-2021

PSPO (Professional Scrum Product Owner) from Scrum.org

01-2021

Project Manager

OTS Solutions
10.2019 - Current

Project Manager

Mobile Programming Pvt. Ltd.
09.2011 - 09.2019

Master of Science - Information Technology

Guru Jambheswar University
06.2008 - 06.2009

Sr. Technical Executive

Convergys India Pvt. Ltd.
09.2007 - 08.2011

A Level - Computer Science

ET&T
03.2001 - 03.2004
Deepak SharmaIT Project Manager