Deepak Sharma
9306412141
Jind
Summary
At Om Logistics Ltd, I excelled in enhancing operational efficiency and customer satisfaction through expert problem-solving and robust customer support. Leveraging skills in record keeping and verbal communication, I spearheaded initiatives that significantly improved procedural accuracy and inter-departmental collaboration, embodying a proactive and results-driven approach.
Overview
3
3
years of professional experience
Work History
Operation Assistant
Om Logistics Ltd
01.2021 - 07.2024
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted operations manager with planning of routine operations and special projects.
- Collaborated with other departments to foster smooth operation of daily processes.
- Contributed to development of operational procedures to improve efficiency and accuracy.
- Managed day-to-day department operations with effective workflow coordination.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Improved office operations by automating client correspondence, record tracking and data communications.
Education
Bachelor Of Arts - Arts Education
Guru Jambesver University
Hissar2020
Skills
- Reporting and documentation
- Record keeping
- Meeting planning
- Customer support
- Shipping and receiving
- Document control
- Vendor engagement
- Work Planning and Prioritization
- Positive attitude
- Document preparation
- Route planning
- Driver communication
- Customer service
- Tracking systems
- Call handling
- Problem-solving
- Dispatch coordination
- Verbal and written communication
- Customer relationship management
Timeline
Operation Assistant
Om Logistics Ltd
01.2021 - 07.2024
Bachelor Of Arts - Arts Education
Guru Jambesver University
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