Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
LANGUAGES
STRENGTHS
Timeline
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DEEPAK SHARMA

Delhi

Summary

Results-driven Operations Manager based in Delhi, India, with over five years of experience in optimizing processes and driving business growth. Expertise includes operations management, business development, and strategic planning, supported by a strong educational foundation in commerce. Thrives on challenges with a proven track record of enhancing operational efficiency, particularly within the CIS region. Committed to leveraging analytical skills and innovative strategies to deliver measurable results and foster sustainable growth.

Overview

7
7
years of professional experience

Work History

Operations Manager

ИП НАНА СИНГХ НАМИТ СИНГХ
09.2024 - 05.2025
  • Results-driven Operations Manager with hands-on experience managing and optimizing online stores on Wildberries and Ozon
  • Successfully handled end-to-end operations including product listings, inventory control, order fulfillment, customer service, and vendor coordination
  • Adept at using data analytics to improve sales performance and streamline processes
  • Proven ability to adapt in fast-paced e-commerce environments and deliver consistent growth
  • Strong understanding of Russian e-commerce platforms, market trends, and customer behavior, with a focus on operational efficiency and customer satisfaction

Operations Manager

M.S International
02.2021 - 03.2024
  • As an operation Executive in an import-export firm, responsible for coordinating the end-to-end logistics issues, ensuring smooth movement of goods, and maintaining compliance with CIS regulatory requirements
  • Managed shipment planning, documentation, and custom clearance process
  • Prepared and reviewed critical trade documents such as invoices, packing list, bills of lading, certificates of origin, and LC (letter of credit) documentation
  • Coordinated with freight forwarders, customs brokers, shipping lines, and transport agencies to ensure timely and cost-effective deliveries
  • Supported related departments (accounts, sales, and warehousing) to align supply chain operations

Operations Manager

ООО 'ДЖЭУС ТРЕЙДИНГ'
12.2019 - 12.2020
  • Responsible for managing operations at Zeus Trading LLC, focusing on improving efficiency and achieving strategic targets
  • Supervised daily operations to optimize workflow and productivity across teams
  • Implemented process improvements that resulted in measurable efficiency gains
  • Monitored performance metrics to ensure alignment with company objectives
  • Played a key role in developing strategies that contributed to business growth
  • Managed resources effectively to meet operational goals and deadlines

Business Development Executive

Flying Soul Camp & Resort Private Limited
05.2018 - 09.2019
  • Focused on identifying new business opportunities and nurturing client relationships
  • Identified and pursued new market opportunities, contributing to increased client acquisition
  • Enhanced relationships with existing clients, leading to improved client retention rates
  • Conducted market research to inform strategy and identify trends that guided business decisions
  • Collaborated with the marketing team to develop promotional materials and campaigns tailored to target audiences
  • Achieved sales targets consistently through effective negotiation and closing techniques

Education

Bachelor of Commerce -

PGDAV College
01.2019

Skills

  • CIS expertise
  • E-commerce management
  • Experienced with Microsoft Office applications
  • Email management

Websites

Accomplishments

  • Client Retention Improvement: Improved client retention by 25% through relationship enhancement strategies.
  • Shipment Management Expertise: Managed timely delivery of over 100 shipments monthly at M.S International.
  • Operational Efficiency Boost: Increased operational efficiency by 20% in one year at Zeus Trading LLC.
  • E-Commerce Sales Growth: Enhanced online store sales by 40% through data-driven strategies on Wildberries & Ozon.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

LANGUAGES

English (Proficient)
Russian (Native)

STRENGTHS

Operations Management: Results-driven Operations Manager with a focus on efficiency and target achievement.

Timeline

Operations Manager

ИП НАНА СИНГХ НАМИТ СИНГХ
09.2024 - 05.2025

Operations Manager

M.S International
02.2021 - 03.2024

Operations Manager

ООО 'ДЖЭУС ТРЕЙДИНГ'
12.2019 - 12.2020

Business Development Executive

Flying Soul Camp & Resort Private Limited
05.2018 - 09.2019

Bachelor of Commerce -

PGDAV College

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