DEEPAK SHUKLA
Banking
Sitapur
Summary
To continue my career with an organization that will utilize my MANAGEMENT, SUPERVISION & ADMINISTRATIVE skills to benefit mutual growth and success.
Overview
11
11
years of professional experience
Work History
Store Associate
Vodafone Digilink Ltd.
01.2013 - 05.2014
- Sales, Cash & Inventory Management, Customer Service, Store Operations, Marketing
Personal Banker
HDFC Bank
Sitapur , Uttar Pradesh
06.2022 - Current
- Customer Engagement, Customer Service, Relationship Value Enhancement
- Skilled at working independently and collaboratively in a team environment.
Privilege Banker Relationship Manager
ICICI Bank
05.2020 - 06.2022
- Maintain productivity, Perform compliance, service and operations in branch, Generate revenue through privilege customers
- Increased daily sales by Number% by upselling banking products and financial services to customers.
- Managed a portfolio of high-net-worth clients, ensuring their financial needs were met and exceeded.
- Mentored junior staff members on relationship-building techniques, boosting overall team performance in acquiring new clientele.
Assistant Relationship Manager
Star Union Dai-Chi
09.2018 - 04.2020
- Relationship Management, Lead Generation, Qualitative key Performance Indicator
Unit Manager
SBI Life Insurance Company Ltd.
06.2015 - 09.2018
- Sales, Customer Service, Bank Operations, Marketing
Education
M.B.A. - Marketing & Human Resource
B.COM. - Marketing & Finance
Skills
Customer Service
Banking
Regulatory Compliance
Relationship Building
Upselling
Issues Resolution
Financial product knowledge
Cross-Selling and Upselling
Achievements Activities
NISM Series-V-A Mutual Fund Certification as required under (SEBI), IRDA Certified
Personal Information
- Date of Birth: 01/28/90
- Nationality: Indian
References
- Mr. Akbar Khan, Divisional Manager - SBI Life Insurance Co. Ltd., 9415014579
- Mr. Vishal Talreja, BranchManager ICICI Bank, 9648937482
Timeline
Personal Banker
HDFC Bank
06.2022 - Current
Privilege Banker Relationship Manager
ICICI Bank
05.2020 - 06.2022
Assistant Relationship Manager
Star Union Dai-Chi
09.2018 - 04.2020
Unit Manager
SBI Life Insurance Company Ltd.
06.2015 - 09.2018
Store Associate
Vodafone Digilink Ltd.
01.2013 - 05.2014